MARK CLAY

OPERATIONS MANAGER

714-***-****

ad2h6l@r.postjobfree.com

Lancaster, CA 93534

CONTACT

SKILLS

U.S. Air Force -Flight Operation

Administration

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• Staff Safety/Security Training

Policy and Procedure

Implementation

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• Project Management

• High-Pressure Environments

• Cross-Functional Communication

• Regulatory Compliance

• Invoice Processing

• Microsoft Office Suite Expertise

Results-oriented Operations Executive with an extensive track record of managing teams, managing properties, managing entertainment events and driving organizational growth. Experienced in developing and executing policies and procedures to maximize operational performance and productivity. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Committed to building collaborative relationships and resolving complex issues in dynamic situations. Seeking opportunity to be a leader of national organization of men/women making a difference.

PROFESSIONAL SUMMARY

Operations Manager

LA LIVE, Los Angeles, CA

EXPERIENCE

May 2008 - Present

Directly responsible for management of multiple operations departments and also worked cross functionally with complementary teams both internally and externally

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Managed special event operations and liaised between both inter-company and 3rd party production teams to maximize efficiency to ensure security, safety and regulatory compliance .

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Part of managment structure that was responsible for development of original operations team. Participating in hiring, training and performance management processes.

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Developed and maintained relationships with property tenants and vendors to promote maximum financial success for both LA LIVE Properties and tenant operations.

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Created and enforced tenant operational policies and procedures to ensure compliance with property and local government regulatory requirements.

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Led Safety team responsible for ensuring operations teams remained current on all required federal, state and local safety training. Resulting in zero reportable OSHA incidents over 8 years.

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Sustainability Manager responsible for increasing waste waste diversion by 5% year over year. Leading to recognition by LA City Council for sustainability efforts.

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Conducted routine site inspections of facilities "in progress" and completed projects as well as safety compliance.

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High level knowledge of large venue, facility, or public assembly building operations and maintenance. To include award shows, national sports championships and world premier red carpet events.

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Extensive experience in Excel, WORD, PowerPoint, security and building smart technology.

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Internal Auditor

Conway-Freight, Buena Park, CA

• Basic Engineering knowledge

February 2003 - January 2008

Audited internal documents, procedures and reports to ensure compliance with

• internal procedures and regulatory requirements. Communicated and coordinated efforts between Auditing and multiple internal departments within the organization on a daily basis.

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Identified potential risks associated with operations and provided recommendations for process improvements to avoid organizational liability and team safety.

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Ensured that all necessary documents were properly filed according to company

• policy regulatory requirements.

Utilized various software tools such as Microsoft Excel and Access for data mining purposes.

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Performed detailed analysis of internal control systems to identify weaknesses and recommend corrective actions.

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Worked with department managers in developing risk assessment strategies to

• improve efficiency within departments.

Reviewed contractors' compliance with contracts and other regulatory requirements.

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Certification in Global Logistics

Cal State Dominguez Hills, Carson, CA

Bachelor of Science (B.S.) in Business Administration California State University Dominguez Hills, Carson, CA, US EDUCATION

May 2012

May 2011

References available upon request

REFERENCES

CERTIFICATIONS

• IFMA - Operations and Maintenance FMP Certification

• Global Logistics Cerification

Contact this candidate