Tel: 614-***-****

E-mail: ad2h6g@r.postjobfree.com

Steven D. Snider

Objective

Seeking a challenging and rewarding career in the Technical/Engineering field, which will provide opportunities for advancement and growth.

Qualifications

Over twenty-five years of experience spanning multiple industries.

Excellent and professional customer service skills

Extremely motivated, able to work in team environment or

Proficient in the use of Microsoft Office, Windows OS, DOS.

Well organized, detail oriented, quick to learn and adapt

Able to interpret schematics, ladder logic and wiring diagrams.

Experience

Self Employed Handyman

General Construction/Remodeling, March 2017 – September 2019

Electrical/Plumbing

Power washing

Drywall

Painting

Pitney Bowes, DMT

Customer Service Representative, August 2008 – May 2016

Proactively schedule, perform preventive maintenance, troubleshoot

Proactively monitor, and prioritize tasks to maximize customer satisfaction

Work in a high performing team environment

Build and help strengthen strong customer relationships

Bell & Howell

Field Support Engineer, Jan. 2001 – March 2008

Provide advanced technical support/training, advanced diagnostics, troubleshooting, and repairs

Team Lead/Lead Technician overseeing activities of three associates, providing 24 X 7 support as needed.

Responsible for completion of Field and Engineering Change Orders, software and hardware upgrades/modifications.

Consistently implement innovative ideas to improve machine performance and resolution of varies chronic equipment issues.

Perform equipment installs/de-installs/moves including configuration and setup

Maintain excellent customer satisfaction rate

Education

Bowling Green State University, Bowling Green, Ohio

Degree: Bachelor of Science in Technology Major: Electronic Technology

Wright State University Lake Campus, Celina, Ohio

Degree: Associate of Applied Science Major: Electronic Engineering Technology

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