Customer Service Distribution Center
Resume:
************@*****.***
FRANCIS A RINCON
OBJECTIVE
Looking for a challenging and rewarding organization/ Distribution center position within the private sector where prior experience, personal ability, and commitment to professionalism would be of the value.
SKILLS & ABILITIES
Computer literate
Ten keys
Bilingual English/Spanish
Professional Experience
06/2022- 11/2023
Material handle / Tesla Inc Bethlehem pa
Responsible for processing returns, package and ship orders accurately. Organize stocks and maintain inventory, inspect products for defects and damage, examine ingoing and outgoing shipments, organize warehouse spaces. Receive, unload and place incoming inventory items appropriately.
06/2016 – 05/2022
CUSTOMER SERVICE /SUPERVISOR, F&R CARGO EXPRESS, LLC
Communicate with clients by phone, email, letters, and instant messaging. Address requested questions, and concerns, making every attempt to resolve the customer’s needs as fully and quickly as possible. As a supervisor oversees the staff who are responsible for the flow of goods into and out of the country. Ensures that paperwork and monetary transactions are completed accurately, in a timely manner, and in accordance to trade laws.
EDUCATION
QUALIFICATIONS AND ACHIEVEMENTS
CERTIFICATIONS AND LICENSES
10/2013 – 05/2016
RECEIVER/ FORKLIFT OPERATOR, EXEL
BREINIGSVILLE, PA
Scanning and sorting incoming stocks. Receiving, stocking, stacking, pulling, packing, and loading merchandise. Strong sense of time organization, Able to work independently and within a team. Able to use RFID Scanners.
8/2007-06/2013
COIN CLERK VERIFICATION/VAULT TELLER, BRINKS INC
IRVING, TX
Responsible for counting and verifying bags from the bank customers. Also, responsible for helping the employees while the supervisor was not on duty. Training new employees, helping the receiving department, and answering the phone to help the customers with any issues regarding money transactions.
01/2019 – 05/2021
LEHIGH CARBON COMMUNITY COLLEGE
ALLENTOWN, PA
Post-secondary education, no degree or certificate
Major: Health Information
01/2011 - 08/2012
Credits Earned:35
El Centro college
DALLAS, TX
Post- secondary education, no degree or certificate
Major: AA LIBERAL ARST
Reason for Leaving: Move out of State.
03/2007-12/2007
ARLINGTON CAREER INSTITUTE
ARLINGTON, TX
CERTIFICATE
Major: Medical billing & coding
Graduated
07/12/2010
LIFE COACH
I Was given the opportunity of applying as a life coach for Brinks INC. Due to my outstanding work experience and responsibilities.
Issued: 12/2007
Expires: 12/2009
MEDICAL BILLING issued by NATIONAL SCHOOL OF HEALTH IN Texas
CPR, MAA
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