Latisha Robinson

Customer Service Professional

Wendell Falls

Wendell, North Carolina 27591

919-***-****

ad2h53@r.postjobfree.com

OBJECTIVE

Experienced professional with work from home experience, self motivated and determined, dedicated and detail Oriented. Clear and Effective Communicator, both Written and Verbal. Excellent Time Management skills and consistent follow-through. Highly Energetic Professional with experience supporting High Volume and Fast Pace environments and seeking a position that will utilize my customer service and/or supervisory skills in the call center setting, with the potential for career advancement.

EXPERIENCE

Tru-Maintenance inside & out, llc- Wake Forest, NC - office manager/admin assistant

2008 - PRESENT

●Manage high-volume incoming calls for commercial maintenance company

●Working knowledge of Word, Excel, Windows, Email, typing of 35 wpm and accurate data entry skills.

●Responsible for accurate posting and maintenance of accounts payable, accounts receivable, bank credit card reconciliation and tax return (monthly/quarterly), and invoicing

●Reconciliation/accounts payable with customer service contacts

●Bank communication at various bank locations with great customer service

●Scheduling client meetings, interact with senior management and sales team

●Sort and distribute mail, and maintain office files

●Verified employee data while maintaining strict confidentiality

●Administered weekly payroll

EDUCATION

Bucks County Community College, PA - Some College

2004 -2005

Nursing with Minor in Business Administration

REFERENCES

Available upon request.

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