ABOUT ME

Myself, Tilak Thapa, and I With a solid history in marketing and executive customer service in the spare parts sector, this expert is highly driven and skilled. A thorough awareness of the dynamics of the sector has been formed thanks to my more than five years of useful work experience in storekeeping and customer service, assuring efficient operations and satisfied clients. I am a proactive problem solver with great communication and organizational abilities, and I'm looking to use my experience in a setting that is both difficult and growth-oriented. EDUCATION AND TRAINING

National Examination Level, (+2 Accountany)

National Examination Board, Kalika Secondary School, [ 16 Jul 2013 – 17 Jul 2015 ] Address: Lamki, Lamki chuha Municipality-8, 10904 Kailali (Nepal) Field(s) of study: Business, administration and law: Management and administration, Finance, banking and insurance, Accounting and taxation, Business and administration not elsewhere classified Final grade: 42.30% (Mark Obtained-423) Pass Division Grade XI

1. Com. English

2. Com. Nepali

3. Accountancy

4. Economics

5. Business Studies

Grade XII

1. Com. English

2. Accountancy

3. Economics

4. Marketing

5. Business Studies

School Leaving Certificate Level (SLC)

Board of Nepal, Kalika Secondary School [ 15 Apr 2002 – 14 Apr 2013 ] Address: Lamki, Lamki Chuha Municipality-8, 10904 Kailali (Nepal) Field(s) of study: Business, administration and law: Management and administration, Accounting and taxation, Work skills

Final grade: 56.38% (Mark Obtained-451) Second Division TILAK THAPA

Nationality: Nepalese Date of birth: 15 Jan 1996 Gender: Male

Home: Bidhut Road, Lamki Chuha Municipality-1, 10904 Kailali (Nepal) Work: New Baneshwor, Kathmandu Metropolitan-10, 44600 Kathmandu (N epal)

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1. Com. English

2. Com. Nepali

3. Com. Mathematics

4. Com. Nepali

5. Com. Sciences

6. Com. Social Studies

7. OPT I. Economics

8. OPT II. Office Management and Accounts

Institutional Level, (Diploma in Computer Application) Institute, Cosmic Computer Institute [ 31 Aug 2013 – 15 Sep 2014 ] Address: Lamki Lamki Chuha Municipality-1, 10904 Kailali (Nepal) Field(s) of study: Field unknown : Field unknown

MAW Training ( Heavy Equipment Machine)

Training, MAW JCB Division and UCEP Nepal [ 18 Oct 2017 – 14 Feb 2018 ] Address: Kathmandu Metropolitan, 44600 Kathmandu (Nepal) Training, Operating and Maintenance training course for Daemo Bracker Training, Daemo Engineering India Private Limited [ 5 Jun 2022 – 5 Jun 2022 ] Address: Kathmandu Metropolitan, 44600 Kathmandu (Nepal) Field(s) of study: Services: Services not elsewhere classified WORK EXPERIENCE

Executive Customer Services

Dugar Eearthmovers Private Limited [ 25 Dec 2020 – 25 Feb 2023 ] Address: Dugar Niwas, Kantipath Kathmandu Metropolitan, P.O.Box 485, 44600 Kathmandu (Nepal) Website: www.mvdugar.com

Email address: ad2h4j@r.postjobfree.com

Name of unit or department: Spare parts sales - Business or sector: Other service activities

• Formulating and implementing sales and business plan to achieve business objectives.

• Driving sales, monitoring, tracking and reviewing sales and performance and taking necessary actions to ensure that goals are met.

• Retaining existing customers, and adding new customers to increase the company's market share.

• Establishing and maintaining excellent rapport with business associates, e.g. Commercial cutomers, internal and external colleagues.

• Developing and implement new parts sales initiatives with a view to increases parts sales rev Storekeeper

Sipradi Eearthmovers Private Limited [ 19 Nov 2017 – 18 Nov 2020 ] Address: Thapathali Kathmandu Metropolitan, 44600 Kathmandu (Nepal) Name of unit or department: Store - Business or sector: Other service activities

• Receiving, inspecting, and documenting all incoming spare component shipments.

• Organizing and storing spare components in specific warehouse locations. 2 / 4

Other language(s):

English

LISTENING C2 READING C1 WRITING C2

SPOKEN PRODUCTION C1

SPOKEN INTERACTION C2

Hindi

LISTENING B1 READING B1 WRITING B1

SPOKEN PRODUCTION B1

SPOKEN INTERACTION B1

• Keeping accurate inventory data by utilizing proper tracking methods.

• Issuing extra components as needed to internal departments or clients.

• Regular stock audits are performed to ensure inventory correctness.

• Keeping an eye on stock levels and beginning purchase when necessary.

• Assuring that spare parts are properly packaged and labeled for storage and shipping.

• Coordination of delivery and returns with suppliers and vendors.

• Putting in place adequate handling and storage methods to avoid damage or degradation.

• Assisting in the production of inventory level and stock movement reports. LANGUAGE SKILLS

Mother tongue(s): Nepali

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS

Basic computer hardware,Basic computer software,Basic computer networking / Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access / Google Maps, GPS Tracking / Google ADS & Facebook ADS / Messenger, Whatsapp, Skype

COMMUNICATION AND INTERPERSONAL SKILLS

Soft skills

• Effective Communication

• Product Knowledge

• Active Listening

• Conflict Resolution

• Collaboration

• Customer Focus

• Problem Solving

• Time Management

• Team Player

• Adaptability

• Professionalism

PASSPORT DETAILS

Ministry of Foreign Affairs (MOFA)

Passport Number: 09634432

Date of Issue: 06 March 2016

Date of Expiry: 05 March 2026

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SELF DECLARATION

Declaration

"I hereby declare that, to the best of my knowledge, all of the information provided above is true and accurate." Upon request, I am willing to offer supporting documentation or proof." 4 / 4

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