Ella Davis

Mount Holly, NC *****

ad2h3x@r.postjobfree.com

+1-704-***-****

Authorized to work in the US for any employer

Work Experience

Delivery Driver

Sparks Group - Gastonia, NC

December 2022 to Present

Pick up delivery for several local businesses in Gaston county. Billing Specialist

Spectrum - Charlotte, NC

October 2021 to December 2022

Answer inbound calls about monthly billing question. Qualifications Specialist

Red Ventures - Fort Mill, SC

June 2015 to April 2020

Inbound/Outbound Qualification Specialist for several reputable insurance companies. Duties include collecting and inputting customer information into data base to determine eligibility for coverage. Job involves multi tasking and customer interaction. Part time file clerk

Gastonia Nissan - Gastonia, NC

April 2015 to July 2015

Responsibilities

File maintenance reports on vehicles.

CSR sales

convergys OnStar - Charlotte, NC

November 2014 to March 2015

Responsibilities

Inbound calls for renewals of subscriptions and calling mins Accomplishments

Cross trained in different depts

Skills Used

Excellent skills with the escalating irate callers. Many satisfied customers with my excellent customer service skills.

CSR

Telerx - Kings Mountain, NC

August 2013 to September 2014

Responsibilities

Answer inbound calls for magazine and/or online subscription. Also answered questions via email. Accomplishments

During my time with company I helped with training for new employees as well as assisted supervisor with daily tasks.

Skills Used

Customer service and people skills as well as time management. Customer Service Representative

APAC - Tucson, AZ

January 2013 to July 2013

Responsibilities

Inbound call center rep for Direct energy. I took calls from customers concerning electrical service. Accomplishments

I was able to help many people with their electrical service. Skills Used

Customer service skills as well as phone skills and computer navigational skills Cashier

Save a lot - Gastonia, NC

March 2012 to January 2013

Responsibilities

Rang up customers and cleaned and stocked store

Accomplishments

Helping people with speedy check out and friendly service Skills Used

Multi tasking and customer service

Driver

Complete rehab - Gastonia, NC

January 2010 to December 2012

Responsibilities

Drive home health care providers to client homes

Accomplishments

Helped in the care of sick people

Skills Used

Driving and navigation skills

Manager

Tom's Food Store - Gastonia, NC

September 1999 to July 2010

Responsibilities

Banking, ordering, vendors, balance store money, scheduling, managing employees Accomplishments

I was very good at what I did

Skills Used

Security, theft desaturated, customer service, multi tasking and fast thinking Education

High school or equivalent

Skills

• Store Management Experience

• Time Management

• Customer service

Certifications and Licenses

Driver's License

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