FAYE HINKLEY

**** ****** *****, ***. ***

NEENAH, WI 54956

407-***-****

ad2h2k@r.postjobfree.com

OBJECTIVE

My objective is to actively contribute my skills and experience to further the success of a company or agency.

EXPERIENCE

Ear, Nose and Throat Surgical Associates (Cadre) Appleton, WI September 13, 2023 – Present Medical Records-Temporary

• Transfer medical records from data base to new system Tri County Dental (Cadre) Appleton, WI

June 23, 2023 – August 8, 2023 Administrative Assistant-Temporary

• Enter donations in Database and Acknowledge donations through letters to donors

• Special projects for CEO

State of Wisconsin, Winnebago Mental Health Institute Oshkosh, WI January 18, 2021-3/31/2022 Administrative Assistant

• Assist Treatment Directors with operations and tasks

• Schedule Meetings using iCal: Program for scheduling all meeting rooms for hospital campus

• Attend and take minutes at meetings

• Audit Patient Discharge paperwork

• Audit Nurse Tasks

• Track Patient Legal Status and length of stay

• Video conferencing

• E-file Court Petitions

• Schedule Nursing Investigation Meetings

Foremost Farms (Seek Careers) Appleton, WI

June 15, 2020 -July 8, 2020 Data Entry Clerk, Temporary

• Calculate weight and cases for loads

• Perform check of paperwork at end of loading

• Prepare paperwork for warehouse

• Prepare pallet labels

• Schedule pick-ups and deliveries

WOW Logistics (Seek Careers) Grand Chute, WI

February 24, 2020 – April 3, 2020 Data Entry Clerk, Temporary

• Follow up with Carriers and update status of loads (pickups and deliveries) using Mercury Gate Database

• Create and distributed daily load lists to Clients (Carriers) for bidding TC, Transcontinental Packaging (Flex Staff) Neenah, Wi September 11, 2019 – January, 2020 Admin Assist-Policies & Procedures, Temporary

• Review/Identify/track all Company Policies & Procedures that require revision

• Track References, Documents and forms pertaining to all Policies or Procedures

• Reformat policies and procedures and apply all changes

• Track/Revise Company Forms pertaining to all Policies or Procedures

• Identify and track manufacturing procedures by Part and Specification number in database

• Apply changes in Manufacturing database

These were temporary projects and were completed.

School Specialty (Flex Staff) Greenville, WI

January 2019-June, 2019 Data Clean up Project, Temporary

• Reviewed/analyzed customer account information in Company database and performed cross checks to determine duplicate or inactive accounts. 700 accounts/week

• Conducted Internet searches for each account to determine status of each entity and update information in database. Noted accounts that needed to be deactivated in the database

This was a temporary assignment. Project completed. Great Northern Corporation (Flex Staff) Appleton, WI June 2018-September 2018 Receptionist, Temporary

Temporary position arranged by Flex Staff Agency

• Received guests and clients at front desk; answered incoming phone and transferred calls to appropriate Department/Staff;

• Sorted/distributed mail; postage/outgoing mail; *

• Assisted with Accounts Receivable; Completed electronic deposits

• Monitored calendars and scheduled meeting rooms, Ordered lunches Left position early due to surgery needed

4Cs, Inc., Orlando Orlando, FL

June, 2011-Sept., 2017 QA, CCFP Food Program Specialist

• Monitored caseload of up to 55 Childcare centers, Head Starts, Home Providers in the Federal CCFP (USDA Child Care Food Program) to ensure compliance in order to receive maximum Federal re-imbursement.

• Maintained high level of retention (99%) by providing active, superior customer service, technical assistance and training (one on one, small group, large group) for center Directors and staff, with a culturally diverse range, to ensure that regulations were met

• Escorted State DOH officials on visits to monitor Centers/Providers, as part of Audit

• Followed up/investigated complaints and reported to CCFP Director

• Processed associated paperwork required for re-imbursement meeting all voucher deadlines.

• Trained new Food Program Specialists on paperwork and field work

• Developed and presented PowerPoints and resources for large group Annual Training

• Promoted in May 2016 to QA (Quality Assurance) Food Program Specialist: reviewed schedules and monitoring reports of Food Program Specialist staff for clarity, completeness and accuracy and prepared records for audit.

• Submitted monthly QA report to Department Director and quarterly “Outcomes” for Dept. Director and CEO.

Left position, due to relocating to Wisconsin

Bethesda Child Care Madison, WI

6/09-4/11 Director

• Corrected deficiencies & non-compliances and received consecutive compliance reports from State licensing inspector

• Trained, supervised up to 20 teachers

• Accounts receivable

• Customer service and client retention

• Introduced and implemented “grass roots marketing”

• Co-developed innovative school age program

Left position, due to relocating to Florida

La Petite Academy Madison, WI

09/07-06/09 Academy Director

• Ensured compliance with State regulations; academy and corporate program goals and budget

• Ongoing financial and operational reports

• Customer service, retention

• Accounts receivable and payable;

• HR tasks: interviewed, trained and supervised up to 17 staff members, retention

• Staff, child and safety records, etc.

Earned placement (15th) in top 24 academies in the Region for enrollment growth Left position due to job offer from Bethesda

EDUCATION

Fox Valley Technical College, Appleton, WI

Early Childhood Administration, 6 credits G.P.A. : 4.0 University of Wisconsin, Oshkosh, Oshkosh, WI

Library Science Major, English Minor, 6 credits G.P.A. : 4.0 University of Wisconsin, Eau Claire, Eau Claire, WI English Major, Library Science Minor, 82 credits G.P.A.: 3.0 SKILLS

As QA and CCFP Specialist for 4C, Inc. and Director of three Child Care Centers, I have utilized active, superior customer service skills, as well as administrative and supervisory skills; inspection, training, assessment and organizational skills. SOFTWARE USED

Microsoft Word, Excel, Power Point, Outlook, Minute Menu, ProCare, Private Advantage, Oracle

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