Stephia Davis

**** ********* ******

Orlando, Florida 32808

ad2h2j@r.postjobfree.com

407-***-****

PROFESSIONAL SUMMARY

Skilled in the field of customer service and hospitality with over 15 years of experience. I have been highlighted as employee of the month, TripAdvisor of the year and have even received the Pineapple Award. My experience has allowed me to ultimately retain reoccurring guests. I am seeking to use proven skills and hospitality to grow customer loyalty towards the company.

EXPERIENCE

Gen Operator, Adecco; Orlando, Florida — 2018. 2019

Serviced the Spectrum client by working a factory like environment to test Spectrum cable boxes. Once the cable box was tested I would then have to document the tests and log the paper work.

Room Attendant, Floridays Resort; Orlando, Florida — 2011-2018

My duties revolved around providing resort guests with a pleasant vacation experience. Cleaned and refreshed resort rooms as well as the guest lobby. Restocked rooms with supplies such as washcloths, towels, and toiletries. Greeted customers and resolved immediate customer concerns.

Temporary Employee, United Temp Agency; Orlando, Florida — 2005-2018

I had multiple responsibilities based upon the line of work I would be matched with. As a stocker in a retail location it was my duty to replenish, and organize shelves. I also was responsible for managing inventory as a stocker. As a prep cook, I was required to prepare food to be served to customers as well as sanitize food areas. As a campus custodian at UCF I was responsible for cleaning public areas such as the student library and dining halls. Cleaning consisted of sweeping, mopping and wiping down table tops.

EDUCATION

Vaxhall high school; Jamaica, West Indies, 1989

SKILLS

Customer service, organizational skills, detail oriented, quick learning, ability to adapt to change, good communication skills, leadership skills, and great time management.