Trenton Payne

Highly motivated personable individual seeking employment, eager to provide a tangible ROI for my employer

Arlington, TX 76006

ad2h25@r.postjobfree.com

+1-469-***-****

• 7+ years of experienced as a non CDL truck driver familiar with TX motor vehicle law

• Experience with shipping processes and best practices

• Certified business process analyst

• 4 years or experience as a business analyst developing and supporting CRM applications using Pegarules Process

Commander 8 and other BPM applications

• Knowledge of fundamental application development and implementation methodologies

• Experience working with MS Viso, Jira, HP quality Centre, Microsoft Word, Access, Excel, PowerPoint, Outlook, Eccentex

• 5 years of hotel Hospitality and customer service experience

• Excellent verbal and written communication skills

• Business Analyst include experience discussing requirements with business partners, prototyping requirements, sizing and categorizing the requirements using agile development methodology best pratices

• Excellent team player and self-starter and the ability to work independently and as well as part of a team.

Authorized to work in the US for any employer

Work Experience

Contract Box Truck Driver

Forward Air - Coppell, TX

June 2019 to December 2021

Responsibilities As a Contract driver my responsibilities included:

• Arrive on time during scheduled route

• Responsible for safely operating a 26ft box truck

• Completing unassisted deliveries to retail stores in the middle of the night requiring arming and disarming security system following strict company procedure

• Load and unload 10-13 pallet

• Safely operating life gate, pallet jack

• Accurately scan and deliver 500+ boxes to retail stores following company delivery policies

• Locate freight in a warehouse based on delivery manifest

• Truck 2018 international 26ft Box

Boxtruck Driver

Kibz trucking LLC - Euless, TX

December 2018 to March 2020

Responsibilities Contract driver my responsibilities included:

● Be on time to deliver at post offices during scheduled windows or have load refused

● Locate and load pallets for you daily route

● Safely operate LiftGate in high trafficked areas

● Adhere to Amazon Policies and procedures onsite as well as on the road

● Scan every pallet using app at warehouse and scan again at post office Contract Box Truck Driver

Customer King Messiah Trucking

February 2018 to June 2019

Responsibilities As a Contract driver my responsibilities included:

● Be on time to deliver at post offices during scheduled windows or have load refused

● Safely operate and maintain assigned truck

● Locate and Load pallets

● Safely operating life gate, pallet jack

● Scan every pallet using app at warehouse and scan again at post office Owner Operator- Contract Truck Driver

JW Logistics (Amazon) - Coppell, TX

November 2017 to November 2017

Responsibilities As a Owner operator / contract driver my responsibilities included:

● Arrive on time every night - which was an overnight driving position

(1am till 8 am mon - sat and 1am to 1pm during peak season)

● Be on time to deliver at post offices during scheduled windows or have load refused

● Negotiate contract terms

● Scan every pallet using app at warehouse and scan again at post office

● Bid on optimal contracts based on various factors including base pay core route pay route volume mileage diesel fuel forecasts truck wear and tear etc

● Financially responsible for all loss and damages to freight Truck 2001 FL70 freight liner diesel manual transmission Truck 2005 international - Box, OK

April 2017 to November 2017

Responsibilities Contract driver my responsibilities included:

● Responsible for driving up to 2000 miles a week

● Safely operating truck

● Use of KeepTrucking app to keep logs

● Maintaining assigned truck while on the road

● Correct and professional delivers to clients

Truck 2010 Isuzu diesel 28ft box

Contract Truck Driver

Customer Integrity Retail Group - Grapevine, TX

October 2016 to October 2016

Responsibilities As a Owner operator / contract driver my responsibilities included:

● Negotiate contract term

● Delivery to various store types and locations ( residential, commercial malls, book stores, store fronts)

● Bid on optimal contracts based on various factors including base pay core route pay route volume mileage diesel fuel forecasts truck wear and tear etc

● Financially responsible for all loss and damages to freight

● Scan every piece onto the truck as well as off

● Run truck route on time daily

● drive 250+ miles daily

Business Analyst

Blue Cross Blue Shield - Charlotte, NC

December 2013 to April 2014

Description The target application provided employers and agents the ability to calculate penalties associated with opting out of BCBSNC coverage and allowing employees seek insurance through Affordable Care Act marketplace

Responsibilities As a Business Architect on the project, my responsibilities included:

● Translation of BCBS “ Business Rules” documentation into user stories

● Assisted in grooming the product backlog

● Lead numerous discussions with test and development team members on UI to assist in development

● Ownership of Pega side testing within Pega developer studio

● Created a data dictionary

● Responsible for Project planning

Solution Windows, PRPC V6.1 SP2, Web Services, Java, Oracle DB, HTML and JavaScript, Environment Visio

Business Architect

Tools Pega Rules Process Commander Project AGI Agora Growth Initiative August 2013 to November 2013

Description The goal of the Agora Growth Initiative was to first grow but to also maintain the quality while also Increasing revenues per resource. This was accomplished through an employee incentive and mentor/mentee program and workflow to support “Entry” and “Quarterly” Tests. Responsibilities As a Business Architect on the AGI project, my responsibilities included:

● Organised joint sessions with SMEs, stakeholders and development team members to gather requirements

● Compiled a detail list of user stories for the backlog

● Assisted in grooming the product backlog

● Created screen and flow diagram to assist in development

● Created a data dictionary

● Created Discovery maps to diagram the business process within PEGA’s DCO tool

● Responsible for Project planning

Solution Windows, PRPC V6.1 SP2, Web Services, Java, Oracle DB, HTML and JavaScript, Environment Visio

Education

Bachelor's degree in Computer Science

UNC Charlotte - Charlotte, NC

September 2007 to June 2010

Skills

• Process Modelling MS visio, PRPC DCO tool

Methodologies/Process BPM, RUP, SCRUM, Waterfall, agile processes Testing Manual testing, Jira, HP Quality Centre, Test script creation and execution

Project Management Requisite Pro, MS Office Project, PRPC and DCO tools

• Driving

• Commercial driving

• Manual transmission

• Freight

• Route driving

• Delivery driver experience

Certifications and Licenses

Certified Pega System Architect

Present

Certified Pega Business Analyst

Present

Assessments

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Highly Proficient

February 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Customer service — Proficient

February 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Delivery driver — Highly Proficient

January 2022

Interpreting instructions or signs and solving problems Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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