RACHEL VERA DUEÑAS GUTIERREZ
Fereej Al Nasser, Doha, Qatar
ad2h1u@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
Extremely dedicated, organized, and team oriented. Outstanding customer service, communication, and interpersonal skills. Highly adept at assisting co-workers and customers utilizing best practices. Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision
Proficient in Microsoft Office (MS Word, MS Excel & MS Outlook)
Language Skills: English: fluent (speaking, reading, writing); Portuguese: fluent (speaking, reading, writing); Spanish: basic (speaking, reading, writing); Japanese: basic (speaking); Arabic: basic (speaking) WORK EXPERIENCE:
Secretary cum Accountant
Millet International Architecture Engineering July 31, 2019 – September 11, 2023 Duties & Responsibilities:
Performs numerous administrative duties such as managing conference and meetings, taking minutes at meetings, proof reading documents, email correspondences, greeting and receiving clients, routing incoming callers to appropriate executive, filing and organizing documents
Coordinates travel arrangements; prepares itineraries and bookings for all employees; compiles and maintains travel vouchers and records
Receives, process and makes all invoices, expense forms and request for payments
Handles petty cash, prepares bills and receipts
Maintains office and pantry supplies
Maintains accounting records, making copies and filing documents and receipts, etc.
Checks attendance, verify and tally salaries as against payroll forms
Prepares offer letter and contract for all employees
Maintains records for all employees
Assists in preparing proposal & quotation for the upcoming projects
Shares and coordinates new comments from Baladiya
Prepares transmittal cover and receive copies of all documents
Organizes and maintains the office filing system Legal Executive Assistant February 2013 – March 2018 Ocampo Cabral Cabrera Law Office, Batangas City, Philippines Duties & Responsibilities:
Responsible for executing high-level executive tasks
Prepared confidential and sensitive documents as assigned by legal Counsel
Performed numerous administrative duties such as managing conference and meetings, taking minutes at meetings, proof reading documents, email correspondences, greeting and receiving clients, routing incoming callers to appropriate executive, filing and organizing legal documents
Supervised and trained administrative clerks
Coordinated office management activities
Determined matters of top priority and handle accordingly
Managed information flow in a timely and accurate manner
Organized and maintained the office filing system
Assisted in preparing office budget
Planned events and volunteer activities
Coordinated travel arrangements; prepared itineraries; compiled and maintained travel vouchers and records
Operated office equipment, such as photocopy machine and scanner Senior Cashier January 2011 – January 2013
Wanam sa Bukid Restaurant, Batangas City, Philippines Duties & Responsibilities:
Managed transactions with customers using cash registers
Collected payments whether in cash or credit
Tracked and monitored all cash and credit transactions
Reported any discrepancies found on balance sheets
Issued receipts, refunds, change or tickets
Resolved customer complaints, guided them and provided relevant information
Maintained clean and tidy check out areas
Bartender August 2006-January 2007
Dunluce Irish Pub, Sao Paulo, Brazil
Duties & Responsibilities:
Prepared alcoholic and non-alcoholic beverages for bar and patrons
Interacted with customers, took orders and served snacks and drinks and made recommendations
Mixed ingredients to prepare mock tails and cocktails
Planned and presented bar menu
Checked customers’ identification and confirmed if it meets legal drinking age
Re-stocked and replenished bar inventory and supplies
Complied with all food and beverage regulations
Server January 2006 - July 2006
Nakajima Japanese Restaurant, Sao Paulo, Brazil
Duties and Responsibilities:
Prepared restaurant tables with special attention to sanitation and order
Attended to customers upon entrance to the restaurant
Presented menus, served and helped customers select food and beverages
Answered questions and made recommendations for complementary products
Collaborated with other restaurant servers and kitchen/bar staff
Dealt with complaints or problems with a positive attitude
Issued bills and accepted payment
Acting Workshop Facilitator May 2002 – June 2002
Ricky Cerdan Talent Center, Manila, Philippines
Duties & Responsibilities:
Assisted the Workshop Instructor in every activity being conducted
Assisted in writing scripts for workshop activities
Filed important data (syllabus, profiles, etc.)
Checked attendance
Submitted daily evaluation report to the workshop instructor and office secretary EDUCATION:
College: Bachelor of Science in Psychology
Batangas State University
School Year 2013 – 2015
Bachelor of Science in General Engineering (First Year College) Batangas State University
School Year 2001 – 2002
CERTIFICATION:
Contact Center Services NC II, Technical Education and Skills Development Authority, 2023
Front Office Management, Administrative Assistant and Secretarial Course, Icon Training Centre New Salata Doha, Qatar 2019
Computer-based English Proficiency, Technical Education and Skills Development Authority, 2009
Certificate in Culinary Arts, Lyceum of the Philippines University 2009
Bartending Short Course, Department of Labor and Employment 2009
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