CHARLES FADUMIYE ad2gz1@r.postjobfree.com Mobile: 507-***-****

Name

Charles Fadumiye

U.S. Citizen

Yes

Education

Scrum Master Accredited Certification International Scrum Institute.

Scrum Team Member Accredited Certification International Scrum Institute.

Master of Science, Business Management Catholic University of America, Washington DC

Bachelor of Science, Nutrition Science Howard University, Washington DC

Proficiency in MS Office Suite tools (Access, Outlook, Excel, PowerPoint etc.) and MS Visio.

Proficiency in data trouble shooting tools like Office Communicator and Team Viewer.

Proficiency in use of Oracle Applications R12

Proficiency in use of ticket creation and tracking tools like Service-Now & Remedy-Incident

Key Skills

Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders.

Knowledge of business analysis best practices and ability to effectively apply them.

Financial data validation and asset management skills.

Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.

A quick learner of a new application/development language/system environment.

A team player who is intellectually curious to learn new technologies and solutions.

A self-starter to propose new ideas for efficiency and better productivity.

Relevant Experience

Business Analyst Exelon Corporation Washington DC 07/2020 – Till Date

Created process flow diagrams to document the step by step business process while analyzing and maintaining business key performance indicators.

Assisted in production of quality proposals with emphasis on critical path baseline for quality assurance and compliance for federal requirements.

Provided input for milestone/work packages and developed strategy for resource allocation through identification and analysis of project risks, drafting strategies for mitigation and documenting lessons learned for future guidance.

Administered multi-level communication with teams and clients (stakeholders) for effective project management.

Possesses overall knowledge of the rating schedule/claim decision process.

Acts as intermediary between stakeholders and project management team by providing detailed business requirements, in order to ensure a common understanding of needs.

Communication Team Lead/Analyst Bank Fund Staff Federal Credit Union Washington, D.C. 02/2018 – 07/2020

Involved in the unification of critical processing system with the modern system process (CUNIFY). This was executed in the transfer of Credit Union Online Banking System to Credit Union Unified Digital Banking System.

Excel at organizing and managing own tasks, deliverables, meeting minutes, presentations, and other documentation/communications.

Document all discussion points, minutes and share with stakeholders and translates vague / high level business requirements into verifiable data models / functional requirements and specifications.

In-depth understanding of BPMN 2.0 and fluency in documenting business/system requirements with BPMN format.

Creates process flow diagrams to document the step by step business process while analyzing and maintaining business key performance indicators. (KPIs)

Have extensive experience in business process re-engineering (BPR) by defining and documenting key business processes, technical requirements, data validation, data scenarios and data transformations.

Facilitates JAD sessions with stakeholders to understand problems/opportunities, elicit business requirements, and documenting functional requirements

Involved in project life cycle from requirements analysis to testing and training of end users on the new Credit Union Digital Banking App.

Coordinates with the project manager on contract proposals through analysis of financial data for contract life- cycle, cost benefit, ROI and completion of projects within schedule and budget.

Designs work breakdown analysis structure packages for schedule and contingency plans. Applied analytic tools for asset management, level of effort documentation, planned versus actual analysis.

Serves as subject matter expert (SME) for Software Change Requests (SCR) in order to manage all change requests to the application.

Builds strong partner relationships with stakeholders, including management and advocate business needs on their behalf

Support end-user feedback activities, such as user acceptance testing and demonstration

Business Manager/Analyst Sales Group: Vision Works Silver Spring, MD 09/2013 – 02/2018

Managed, developed, and implemented departmental KPIs, executive reporting of key metrics

Created data driven strategic goals, including short/long term planning and plans of action for business sales groups

Developed and presented report tracking business goals, ensuring alignment with organizational targets

Authored competitive analysis reports and incorporated client feedback into team development

Managed staff implementation of departmental and individual plans, providing goal accountability and analyst development

Recruited, hired, and trained new associates on products and strategic sales plans; Lead trainer of 60-day management training sessions

Insurance Analyst American Income Life Insurance Columbia, MD 07/2012 – 08/2013

Prioritized daily workflows including all inbound calls quotes and sales-related inquiries

Opened new accounts, and established customer credit and payment methods

Contacted new and existing customers to discuss needs and aligned with specific products

Regularly exceeded targeted sales goals by 7-12% by actively conducting cold, warm calls and follow-ups call to potential clients

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