Curriculum Vitae

Jacob Thomas

Contact no: +***- 50 7275850

E-mail : ad2gwf@r.postjobfree.com

Profile

Productive sales professional with more than 21 years of experience in sales with proven credentials of being able to motivate and lead a team in establishing a multi million organisation within a short span of time.

Self motivated with strong analytical skills coupled with an impressive commitment to excellence and an ability to drive efficiency and sales performance improvements. Objective

My objective is to use my skill set for the progressive growth of the organization and its people and thereby have a fulfilling and rewarding career.

Professional Credentials

1.Organisation : Al Hael Ceramics, Muscat, Oman.

Experience : 1 year and 1 month(May 2018 – June 2019) Designation : Sales Manager

Al Hael Ceramics, is a new Tile manufacturing company in Oman, produces Porcelain & Ceramic tiles in various sizes.

During the initial time, I have visited all the main distributors in Oman and made a detailed market study about the Brands, Sizes, Prices, Designs etc and submitted report to the management. As a team, Sales & Design department, we discussed with our designers and selected the designs required in the market.

Since the company is new, I have made the sales process, required sales documents format, after production process etc.

My responsibility is to develop the market, initially in Oman and other GCC countries and eventually in all the other countries.

I have made a good relation with the main distributors in Muscat and made a gentleman agreement with them for marketing the products.

Responsibility includes; Meet the consultants, Contractors, Appointing distributors, selecting the designs, proposing the size required in the market, study of competitors models and prices etc. 2. Organisation : RAK Ceramics, Ras Al Khaimah, U.A.E Experience : 20 years and 6 months in Sanitary ware Sales (Dec 1996- June 2017) Designation : Sr. Sales Manager

RAK ceramics, based in Ras Al Khaimah, United Arab Emirates is today a leading player in the ceramic industry producing high quality porcelain/ceramic tiles, vitreous china Sanitary ware products, fireclay sinks, Acrylic bath tub/shower trays and ABS seat covers. Started my career as Sales executive in 1996 handling Sanitary ware sales department for UAE market as well as other GCC countries and part of Asia and Africa. My current designation encompasses all aspects of administration and sales, presently reporting to the General Manager.

Work Experience

December 1996 - Feb 2003 Sales Executive

March 2003 - February 2005 Sr. Sales Executive

March 2005 - June 2009 Asst. Sales Manager

July 2009 - May 2012 Sales Manager

June 2012 - June 2017 Sr. Sales Manager

Joined in RAK Ceramics in December 1996, as Sales Executive in the Sanitary ware sales department, handling corporate retail show rooms/distributors in UAE, enquiry and quotations, filing. Promoted in 2003, as Senior Sales Executive and 2005 as Asst. Sales Manager, handling entire UAE market, including Company retail Show Rooms, Distributors, Projects and a part of Middle East market. In addition to that, assisting Sales Manager, for the production planning after coordinating with other Sales executive requirements in the department, handling ISO documents, and managing the day to day activities of sales department.

Promoted in 2009 as Sales Manager, handling the above and Middle East, Asian market and African market.

Promoted in 2012 as Sr. Sales Manager, handling the above market with 10 members directly reporting, who are co coordinating with our Project/Distributors in the UAE market and export market. Responsibilities:

• Plan and priorities sales activities and customer/prospect contact towards achieving agreed business aims.

• Sales Budgeting and Monitoring and control of all sales activities to achieve the sales target of Sanitary ware every month.

• To plan and implement sales activities in order to achieve company targets for retention growth and profitability of the company.

• Finalising the price for the project orders with project team, who is regularly visiting the projects in UAE and meeting with Contractors/Consultants.

• To visit our distributors and show rooms regularly, to understand their needs. Discuss about the new products, display of new products, sales reports, pending orders, payments, show room display, any complaints about products, our service, delivery etc.

• Monitor the sales activity and report on market and competitor activities and provide relevant reports and information.

• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods to optimize quality of service, business growth, and customer satisfaction.

• Positioning of the sanitary ware models display in all show rooms in co ordination with marketing department.

• Coordinate with production based on sales requirement and priority to get required material.

• Meeting customers and internal meetings with other company functions necessary to perform duties and aid business development.

• Proposing the models to General Manager, about the products which can be discontinued from our range after analysing the country wise/model wise reports for the product life cycle management. Resolving customer complaints concerning products/service.

• Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law.

• Reviewing market analysis to determine customer needs, sales volume potential and pricing.

• During the launching of SAP, played a key role in implementing SAP in Sanitary ware Sales department.

Skills and Expertise

Instrumental in establishing the organization as a key player in my current designation in more than 130 countries worldwide.

Played a key role in product pricing thereby contributed to the excellent profit margins at the same time delivering a product which offers value for money.

Centralized the distribution channel wise(ie, Traders, Projects & Retail) pricing strategy in UAE and Saudi where we have more than one distributor.

Leading a highly motivated sales team to the success of this plant and increased market demand and thereby adding increased plant capacity.

Had the privilege of being the first employee thereby having hands on experience in every stage of the sales and marketing of the organization.

Participated in leading tradeshows worldwide and retail market and converted leads to business.

Appointed key players of highly talented individuals from diverse nationalities and integrated their strengths by positive motivation and team work and leading by example to achieve the organizational goals.

Following up the sales proposals and activities of the team and deliver monthly precise and up to date sales forecast to the management.

Managing, controlling, training and evaluating the staff, in order to give the necessary support and guide the employee towards the optimum performance. In case of our partners

(distributor/agents) the role is of co ordination and supporting to ensure quality service. 3.Organisation : IPA Services(Pvt) Ltd,Bangalore, India Experience : 1 year(March 1995 - May 1996)

Designation : Senior Office Assistant.

IPA service (Pvt) Ltd is an after sales and servicing co, which is a subsidiary of IPA Pvt Ltd co, producing electronic weighing machine.

My responsibility includes assisting the servicing Manager, maintain the service log book, co ordinating with service engineers, co ordinating with head office if any equipment which needs further support.

Also maintain the attendance register of office staff and the service engineers and preparing the salary and submit to Director for final approval.

Key Strengths

Resourceful, able to build and direct top performing teams

Adept at identifying, advocating, and executing cost control initiatives and efficiencies on maximizing bottom line contributions.

Equipped with academic credentials and years of professional experience in building a multi-million dollar, global organization.

Progressed rapidly through positions of increased authority and responsibility embracing challenging assignments and exceeding business objectives.

Excellent communication and Interpersonal skills between Internal and External Customers.

Strong leadership and administrative skills combined with ability to cope under pressures & deadlines while meeting the objectives.

Educational Credentials

Post Graduate Diploma in Business Administration.

Bachelor Degree (Graduation in Mathematics)

LanguageS

Fluent in English, Hindi, and Malayalam.

Additional Skills

Microsoft Word, Excel, Power Point.

Personal Details

Nationality - Indian

Date of Birth - 19th April 1969

Marital Status - Married

Passport - Indian Passport Z4979067

Visa - Residence Visa

Driving License - UAE and Oman

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