DADA, OLAYINKA AYODELE

**A Irone Avenue, Aguda, Surulere, Lagos, Nigeria

+234**********, +234********** – ad2gu3@r.postjobfree.com PROFESSIONAL SUMMARY

I am a business-oriented individual with five years’ experience as a family business manager but with a compassion for caregiving. I have six+ years’ experience providing care for geriatrics with homes and assisted living environment. Patient, personable and professional in responding to my client needs with a gentle touch and caring attitude. I am looking to leverage on the experience garnered as a family business manager to commercialise my passion and commitment to adult wellbeing. SKILLS

Knowledge of hygiene and safety

regulations

Ability to effectively manage the

demands of the job

Excellent organization skills and

time management.

Good understanding of client needs.

Possess the ability to build and

maintain/manage client relationships.

Problem solving skills.

Demonstrates ability to always present

self very professionally and courteously.

Excellent interpersonal skills

Empathic

Ability to work with a diverse group of

people.

Strong communication abilities.

•

WORK HISTORY

01/2018 to date

Family Business Manager & Private Caregiver

Family Business Manager

Atbuy Enterprises (General merchandise) - Lagos, Nigeria Responsible for the day-to-day operations of the business by efficiently and wisely obtaining the best possible value for every naira spent. Management of relationships with all business stakeholders. Carry out inspection and auditing books and records. Assist in the preparation of short- and long-term budgets plans. Write business reports and carry out various types of business communication effectively.

Apply principles of accounts to different types of accounting transactions. Organize sales and distribution of materials.

Carry out effective purchasing tasks and sales advertising. 01/2017 to 12/2017

05/2015 to 12/2016

07/2013 to 04/2015

Keep simple records of financial and other transactions in any organization. Undertake proper storage and preservation of materials and goods. Ensure continuity of supply both to markets and production units. Private Caregiver

Geriatrics, Elderly with Leukemia, Diabetes, Arthritis, Stroke and Parkinson

Monitored patient schedules including doctor appointments, exercise routines, medication schedules, recreation, and family visits. Assisted with moving patients in and out of bed, bath, wheelchair and feeding. Ensured patients received dedicated support and attention based on their care plans with a 99% patient satisfaction score.

Followed best practices for in-house patient care ensuring patient safety with zero incident reports.

Maintained patient program notes for the family with zero incidents and 100% satisfaction rating.

Offered friendly and professional companionship including social activities. Executed light housekeeping duties including cleaning and making healthy meals. Freelance Caregiver

Old Peoples Home – Lagos, Nigeria

Daily living assistance to 50+ residents in the facility. Assisted with moving patients in and out of bed, bath, wheelchair and feeding. Ensured patients received dedicated support and attention based on their care plans with a 99% patient satisfaction score.

Client Service Officer

Olukemi Hospital – Lagos, Nigeria

Address customer issues and resolve them in a timely and efficient manner.

Communicating with clients about their experiences with service provided Handle customer interactions with the clinic.

Product Manager

NgEx (Nig.Exchange Com) – Lagos, Nigeria

SME related products/ Projects schools.

Market research

03/2012 to 03/2013

03/2009 to 11/2011

04/2008 to 02/2009

Quality Assurance Officer

Chrisland Educational Organisation – Lagos, Nigeria Ensuring quality service and uniformity of all pedagogy processes in all of Chrisland schools.

Customer Care/Sales and Customer Retention Supervisor Hi-Media Limited – Lagos, Nigeria

Team Lead: Collation of team’s report on a weekly basis. Data base clean-up for both inbound and outbound calls Resolve customers’ queries – Billing and Technical. Activation of new subscribers’ accounts.

Churn management/recovery, Customer Retention and Satisfaction. Teacher of English (National Youth Service Corps)

Nortex International Christian Academy – Abia State, Nigeria Performing and co-ordination of classroom activities Preparation of examination questions, marking and results Guidance and counseling

EDUCATION

University of Lagos – Akoka, Lagos State

English, B.A. (Ed), Second Class Honors (Upper Division) Federal Polytechnic - Ilaro, Ogun State

Business Administration, National Diploma (Upper Credit) Sanya Grammar School, Ijeshatedo, Surulere, Lagos

Senior Secondary Certificate Examination

PROFESSIONAL AFFLIATION

Nigerian Institute of Management (N I M) Graduate Level Proficiency Certificate (Chartered)

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