SHOBALOJU, OLAYINKA YUSUF

+234**********, +234********** • ad2grg@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

● 14+ years of experience across the travel industry, accounting and business administration.

● Solid background in sales, team building, business strategy and research

● Boosted company sales by 30% within a 4-year period

● Proficient in MS Office, Sabre, Travcom and Google Workspace

● Fluent in English

SKILLS AND EXPERIENCE

Operations

Proficient in reservation and booking systems (e.g. Sabre).

Strong communication skills for dealing with customers and vendors.

Detail-oriented and organized to manage multiple bookings and itineraries.

Professionally familiarity with travel regulations, visa requirements, and documentation.

Time management to ensure timely processing of reservations.

Problem-solving skills to address last-minute changes and disruptions.

Multilingual abilities for effective communication with international clients. Hospitality Management:

Managed and processed reservations for flights, hotels, and other travel services

Collaborated with airlines, hotels, and tour operators to secure bookings

Handled customer inquiries via phone, email, and in-person interactions

Resolved booking discrepancies and modified itineraries as needed

Coordinated with other departments to ensure seamless travel experiences

Assisted travelers with visa applications and provided travel advice Management

Team leadership and development

Strategic planning and execution

Budgeting and financial management

Performance evaluation and feedback

Project management and coordination

Conflict resolution and problem-solving

Communication and presentation skills

Auditing:

Conducting financial statement audits

Performing internal control assessments

Analyzing financial data for accuracy

Identifying irregularities and discrepancies

Drafting audit reports

Interacting with clients and addressing their concerns

Collaborating with cross-functional teams

Security

Physical security: Monitoring and securing premises, controlling access points, and conducting regular patrols.

Emergency response: Trained in handling various emergency situations, including medical incidents and security breaches.

Surveillance: Proficient in using security cameras and monitoring systems to ensure a safe environment.

Visitor management: Screening and processing visitors, verifying identification, and managing entry procedures..

Crisis management: Well-versed in responding to crisis situations, maintaining composure, and following established protocols.

Collaborative teamwork: Working closely with other security personnel to ensure seamless security operations.

Canadian high commission protocols: Familiarity with specific security procedures and regulations unique to the Canadian high commission.

.

.

EMPLOYMENT HISTORY

Operations, Reservation Officer 2016 – 2023

Touch Down Travels Limited, Jabi, Abuja, Nigeria

Auditor 2013– 2013

AdenugaAdebanjo & Co., Ketu, Lagos State, Nigeria

Office Assistant 2011 – 2012

Nigeria Deposit Insurance Corporation, Benin Zonal Office, Edo State, Nigeria Security Officer 2001 – 2006

Prudential Guards Limited (Canandian High Commission) EDUCATION HISTORY

MBA, Masters of Business Administration 2016 - 2018 Nasarawa State University, Keffi, Nigeria

B.Sc, Business Administration 2006 - 2010

Nasarawa State University, Keffi, Nigeria

Contact this candidate