LUZANA MENDOZA

Imperial, CA *****

626-***-****

ad2gr5@r.postjobfree.com

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Microsoft office 365, Excel, Word, PowerPoint

Medical Terminology

Insurance Billing

EMR / EHR

Medical Coding and Billing

Medical Office Receptionist

ICD-10-CM / ICD-10-PCS / HCPCS

OSHA

HIPPA

CPR

11/2021 to Current

PIONEERS MEMORIAL HOSPITAL

Brawley, CA

CNA

Med-Surg (12-36 HRS A Week)

Perform or assist patient to complete personal hygiene needs, including bathing, grooming, skin care, oral hygiene, dressing, and toileting needs.

Deliver individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Check patient vitals such as temperature, blood pressure, and blood sugar levels. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment. 02/2023 to 07/2023

EISENHOWER MEDICAL CENTER

Rancho Mirage, CA

CNA

Med-Surg (36HRS A Week)

Care for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy. Utilize therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Evaluate patients to identify and address wounds, behavioral concerns, and medically relevant symptoms. Answer call lights and support patient comfort and safety by adjusting bed rails and equipment. 08/2020 to 10/2021

NRS STAFFING

Fredericksburg, PA

CNA

California Department of Corrections and Rehabilitation

(40HRS A WEEK)

Support Public Health with COVID-19 mass testing

Develop plans that help individual's health

Taking, recording and monitor vital signs such as temperature, blood pressure, and weight Assisting Physicians, and nurses with patient examination and treatment Collect, analyze, and Interpret healthcare data in a institution of an average of 3,000 patients. 05/2011 to 08/2020

EL CENTRO REGIONAL MEDICAL CENTER

El Centro, CA

Patient Care Technician /CNA

Med-Surg (36HRS A WEEK)

Admit patients, input patient data, create face sheets, create charts, file charts, answer phones, arrange appointments, enter, and take off new orders, file paperwork. SUMMARY

SKILLS

EXPERIENCE

Coordinated patient scheduling, check-in, check-out and payments for billing. Notify physicians and mid-level providers of new consults, handle certain non-medical queries from patients, family members, and members of the interdisciplinary team. Operate office equipment such as computers, fax machines, phone systems, copy machines, scanners, and label printers.

HIGH SCHOOL DIPLOMA 09/2019

Penn Foster High School, Scranton, PA

CNA 05/2005

B&R Nursing School, Commerce, CA

MEDICAL CODING & BILLING

Cal Regionald, El Centro, CA

EDUCATION AND TRAINING

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