Evelyn D. Neal

**** ** *** **, ***** Lot *

Henderson, NC 27537

ad2gpu@r.postjobfree.com

ad2gpu@r.postjobfree.com

252-***-****

Professional Summary

I would say I am a MOTIVATED food server skilled in building loyal customers followed by greeting guests, recalling names of repeat customers, and consistently providing excellent dining experience. Menu expert, adapt at helping guests make selections based on food experience. I would also say I was a HARD WORKING assembler focused on completing work in a timely manner. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skills

● CUSTOMER SERVICE

● Team player and collaborator

● Table setting

● High volume dining

● Menu memorization

● Food and wine pairings

● Safe-alcohol service

● Bus tables

● Safety and sanitation

● Payment processing

● Menu recommendations

● Time management

● Communication

● Unloading and Loading

● Packing or Packaging

● Stamina

● Compliance with safety rules and regulations

● OSHA knowledge

● HIPAA knowledge

● People skills

● Problem solving abilities

● Active listening skills

● Learning/adaptability skills

Experience

Ruby Tuesday Henderson, NC

Waitress and Bartender Sept. 2017-2022

● Wrote patrons’ food orders on order slips.

● Memorized orders, or entered them into computers for transmission to kitchen staff.

● Set up tables with glassware, linens and silverware to prepare tables for service.

● Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customers preferences.

● Provided beer, wine, and cocktail suggestions to accommodate their meal choices.

● Removed dishes and glasses from tables or counters to prepare for cleaning.

● Communicated with guests regarding special requests, allergy issues and other dietary restrictions.

● Observed safety and sanitation requirements for food preparations and handling.

● Trained new servers and bussers in company values, cultures, and policies.

● Supported other bussers and hostesses with seating and table cleaning throughout high volume shifts.

● Answered phones and took phone orders for customers to pick up or deliver.

● Controlled flow of food from the kitchen to dining room. My main thing at Ruby Tuesday’s was to serve the customers, make them happy and welcomed, and make them my number one priority. CUSTOMERS COME FIRST and they are ALWAYS right even if they aren’t.

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