Summary
Organized and dedicated Administrative
Assistant with proven track record of
providing exceptional customer service in
fast-paced environments. Offering keen
attention to detail and strong decision
making skills to manage multiple, concurrent
tasks. Self-motivated work ethic with ability
to perform effectively in independent or
team environments.
Education
Senakangwedi SS School
National Senior Certificate - 2009
Experience
JHI Retail
Centre Administrator 2016 - 2019
Duties:
•Welcomed office visitors warmly and
alerted staff to arrivals of scheduled
appointments
•Maintained complex digital filing system for
financial information
•Routed incoming calls and faxes and
drafted detailed messages to expedite
response
•Identified and recommended changes to
existing processes to improve accuracy,
efficiency and responsiveness of customer
service department
ENZA Construction
Site Administration Assistant 11/2015 -
11/2016
Duties:
•Developed and updated spreadsheets and
databases to track, analyze and report on
performance and sales data
•Composed internal memos and external
correspondence for senior management and
reviewed all documentation to eliminate
errors
•Performed general office duties, including
answering multi-line phones, routing calls
and messages and greeting visitors
•Routed incoming calls and faxes and
drafted detailed messages to expedite
response Handed client correspondence and
tracked records to foster office
efficiency
Tsholofelo Ellen
Nokodima
tsholofelonikodem
ad2goq@r.postjobfree.com
465 Section B
Botsabelo
9781,Free State
Certificate & Awards
Advanced Certificate in
Computer Literacy-
Avuxeni
Computer Academy
(2016)
•Awarded for
completion of computer
skills training in
Windows Explorer,
Microsoft Word, Excel
and Powerpoint
Programmes as well as
Internet
and email use.
Skills
Team building
Problem Solving
Multitasking
Faxing paperwork
Routing mail
Office administration
Documentation and
reporting
Languages
English
SeSotho
IsiZulu
IsiXhosa
Interest
Dancing, Community
Involvement and
Traveling
Others
Health Status:
Excellent
References
N Bheqezi
Centre Manager
A Mthembu
Senior Site
Administrator