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Customer Service Administration Assistant

Location:
Johannesburg, Gauteng, South Africa
Salary:
10-15 000
Posted:
January 05, 2024

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Resume:

Summary

Organized and dedicated Administrative

Assistant with proven track record of

providing exceptional customer service in

fast-paced environments. Offering keen

attention to detail and strong decision

making skills to manage multiple, concurrent

tasks. Self-motivated work ethic with ability

to perform effectively in independent or

team environments.

Education

Senakangwedi SS School

National Senior Certificate - 2009

Experience

JHI Retail

Centre Administrator 2016 - 2019

Duties:

•Welcomed office visitors warmly and

alerted staff to arrivals of scheduled

appointments

•Maintained complex digital filing system for

financial information

•Routed incoming calls and faxes and

drafted detailed messages to expedite

response

•Identified and recommended changes to

existing processes to improve accuracy,

efficiency and responsiveness of customer

service department

ENZA Construction

Site Administration Assistant 11/2015 -

11/2016

Duties:

•Developed and updated spreadsheets and

databases to track, analyze and report on

performance and sales data

•Composed internal memos and external

correspondence for senior management and

reviewed all documentation to eliminate

errors

•Performed general office duties, including

answering multi-line phones, routing calls

and messages and greeting visitors

•Routed incoming calls and faxes and

drafted detailed messages to expedite

response Handed client correspondence and

tracked records to foster office

efficiency

Tsholofelo Ellen

Nokodima

078*******

tsholofelonikodem

ad2goq@r.postjobfree.com

465 Section B

Botsabelo

9781,Free State

Certificate & Awards

Advanced Certificate in

Computer Literacy-

Avuxeni

Computer Academy

(2016)

•Awarded for

completion of computer

skills training in

Windows Explorer,

Microsoft Word, Excel

and Powerpoint

Programmes as well as

Internet

and email use.

Skills

Team building

Problem Solving

Multitasking

Faxing paperwork

Routing mail

Office administration

Documentation and

reporting

Languages

English

SeSotho

IsiZulu

IsiXhosa

Interest

Dancing, Community

Involvement and

Traveling

Others

Health Status:

Excellent

References

N Bheqezi

Centre Manager

083*******

A Mthembu

Senior Site

Administrator

083*******



Contact this candidate