Johnnie Mae Ricard

** ******* *****

Westwego, La.70094

Phone: 504-***-****

E-mail: ad2goa@r.postjobfree.com

Country of Citizenship: United States of America

Contact Current : Yes

Availability Job Type: Permanent

Work Schedule : Full-Time

Desired Locations: US – New Orleans, La.

Work Experience

2015—2016 Cashier/ Customer Service Sam’s Club 504-***-**** Cashier/ Customer Service/ Clerical experience/Sales Representative

● Perform accounting and clerical functions to support supervisors.

● Research, track, and resolve accounting problems.

● Compile and sort invoices and checks.

● Issue checks for accounts payable.

● Place checks in envelopes and mail out.

● Record business transactions and key daily worksheets to the general ledger system.

● Record charges and refunds.

● Support accounting personnel.

● Input type vouchers, invoices, checks, account statements, reports, and other records.

● Provide front desk customer service.

● File and tally deposits.

● Work with adding machines, calculators, databases and bank accounts.

● Match invoices to work orders.

● Process bills for payment.

● Open mail and match payments to invoices.

● Arrange for money to be delivered to bank.

● Utilize computer systems to run databases, pay bills and order supplies.

● Contact individuals with delinquent accounts.

● Ensure customers accept payments or refunds.

● Answer telephone calls and assist customers.

● Handle orders, complaints, and other inquiries.

● Perform data entry when orders are completed or changed.

● Process sales data and progress reports.

● Follow up on sales leads.

● Direct sales leads to appropriate member of sales team.

● Answer questions about product or warranties.

● Respond to emails, phone calls, and other forms of correspondence.

● Promote and sell products and services.

● Explain promotional offers.

● Maintain client database.

● Make PowerPoint presentations for sales staff.

● Arrange meetings and conference rooms.

● Coordinate travel arrangements.

● Handle billing issues.

● Organize events, conferences, and other meetings.

● Ensure all client information is correct.

● Attend trade shows to promote products.

● Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.

● Track sales expenses.

● Analyze sales reports.

● Conduct customer-focused seminars.

● Complete quarterly sales meeting data, templates, and presentations. 2005-2009 504-***-**** LDJ Children’s Residential Palace Personal Care Assistant (PCS) Office Manager/Owner Supervised Independent Living (SIL) Elderly Care helping individuals with their daily living, feeding bathing, dressing, Medicaid Billing, Transportation Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

● Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

● Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sits and therapeutic baths; applying restraints.

● Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

● Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

● Documents actions by completing forms, reports, logs, and records.

● Maintains work operations by following policies and procedures.

● Protects organization's value by keeping patient information confidential.

● Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

● Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.

● Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

1993-2004 Victor’s Concrete Service 504-***-**** Biding on contracts. Cleaning up after crew finished jobs. Building of Chain walls and fencing, payroll EDUCATION:

L.W.Higgins High School Class of 1988 Graduate Current Student enrolled as of 2015 @ Delgado Community College ASSOCIATES DEGREE @ Phillips Jr. College in Executive Secretary /Business Management Graduate class of 1990 3.0 average Data Entry, Clerk Typist CERTIFICATIONS CPR CERTIFIED for Adults, Children, and, Infants and use of an AED RECOMMENDATIONS Meshell Smith--504-***-**** Telicia Williams-Triggs 504-***-**** 608 Hooter Rd. Bridge City, La. 70094 Tobi Jacobs 504-***-**** 5816 Segnette Dr. Marrero, La. 70072

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