Post Job Free

Resume

Sign in

Wilkes Barre Customer Service

Location:
Plymouth, PA, 18651
Salary:
$16 hr
Posted:
January 05, 2024

Contact this candidate

Resume:

Samantha Strollis

Plymouth, PA *****

ad2go8@r.postjobfree.com

+1-570-***-****

Willing to relocate to: Wilkes-Barre, PA

Authorized to work in the US for any employer

Work Experience

PCA Personal Care Assistant/ Med Tech

Cambridge Riverview - Plymouth, PA

September 2021 to Present

I assisted individuals with dementia in their daily living skills and I also pass out medication . Direct Support Professional

Independent Living Llc - Wilkes-Barre, PA

February 2022 to September 2022

I work with individuals with different disabilities . I work in their home and out in the community . I also perform basic care as needed and distribute medicine . Home Health Aide

Maxin Health Care - Wilkes-Barre, PA

February 2019 to January 2020

I worked as a personal care aide assisting individuals with daily care needs and medication . Customer Service Representative

Telerex - Hanover, PA

February 2015 to September 2016

I answered consumers calls and listened to the issue . I logged in consumers information and details of the call . I resolved any issues they may have had and if further assistance was needed I sent them to a higher up .

Education

High school diploma

Wyoming Valley West - Plymouth, PA

August 2007 to June 2010

Skills

• Alzheimer's Care (10+ years)

• Caregiving (10+ years)

• Cooking

• Laundry (10+ years)

• Meal Preparation

• Senior Care (10+ years)

• Cleaning Experience (10+ years)

• Dementia Care (10+ years)

• Medication Administration (10+ years)

• Vital Signs (10+ years)

• Patient Care (10+ years)

• Personal Assistant Experience (10+ years)

• Infection Control Training (5 years)

• Hospice Care

• Home Care (10+ years)

• Memory Care (10+ years)

• Direct support (2 years)

• ADLs (10+ years)

• Assisted living (10+ years)

• Developmental disabilities experience (5 years)

• First aid (4 years)

• Resident's rights (10+ years)

Certifications and Licenses

First Aid Certification

CPR Certification

Certified Medication Aide

Driver's License

Certified Home Health Aide

Assessments

Inside sales — Completed

July 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Home health aide skills — Proficient

April 2021

Providing care to patients in a home setting

Full results: Proficient

Nursing assistant skills — Proficient

July 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Basic computer skills — Proficient

July 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Home health aide skills — Proficient

July 2022

Providing care to patients in a home setting

Full results: Proficient

Early childhood development — Proficient

February 2023

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Customer focus & orientation — Proficient

July 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate