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Cold Calling Customer Experience

Location:
Everett, WA
Posted:
January 04, 2024

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Resume:

Carter Nicholson

***** **** ** **

Snohomish WA, 98296

425-***-****

ad2gnf@r.postjobfree.com

LinkedIn

Summary of Qualifications

● Self-motivated and results-driven professional with a proven track record of consistently surpassing quotas.

● Embraces a growth mindset, believing in collective teamwork where individual strengths contribute equally to overall success.

● Seasoned in cold calling, expertly presenting, negotiating, and closing deals with a focus on actively listening and providing beneficial solutions.

● Maintains a spotless record of customer satisfaction, evidenced by consistently positive reviews, a testament to integrity, teamwork, and representing companies with dignity and honor.

EXPERIENCE

Butler Valet, Seattle, WA. - Operations assistant and Lead Valet, March 2023- Present

● Provided strategic counsel on valet operations, optimizing car flow, parking, and enhancing customer experience.

● Managed back-end operations, overseeing scheduling, hours tracking, and optimizing shift assignments for seamless services.

● Spearheaded recruitment, selecting and onboarding employees, resulting in a cohesive and reliable workforce.

● Addressed client concerns in real-time during events, demonstrating exemplary problem-solving skills.

● Led valet teams as the Lead Valet, ensuring professionalism and maintaining smooth operational flow.

● Established strong connections with business owners, event planners, and homeowners, fostering partnerships that expanded clientele and business opportunities.

Buick GMC of Bellevue, Bellevue, WA. - Sales and Leasing Specialist, October 2022 - March 2023

● Achieved $60,000 in gross sales within the first two months, demonstrating rapid sales acumen.

● Required to sustain high levels of daily outreach to hit company quota Expected to maintain a minimum of 40 calls and 40 emails daily

● Expanded company pipelines through strategic cold calling, messaging, and emailing, fostering a sustainable network of buyers.

● Applied strong listening and closing skills to overcome objections and optimize sales results despite challenges.

● Maintained up-to-date product knowledge, ensuring accurate and informed communication with clients.

Karmart USA, Burlington, Wa. - Sales Representative, June 2021 - December 2021

● Identified and pursued new sales opportunities, creating compelling value propositions for customers.

● Managed a dynamic prospect pipeline while overseeing the full sales cycle for all customers.

● Applied active listening to match customer needs with suitable vehicles, enhancing customer satisfaction.

● Conducted due diligence by researching inventory, elevating the quality of presentations.

● Demonstrated effective negotiation skills to address objections, ensuring mutually beneficial resolutions.

EDUCATION

Glacier Peak High School, Snohomish - Diploma

September 2016- June 2020

● Graduated with a 3.7 GPA

● Enrolled In DECA to help strengthen my knowledge on business, marketing, sales, and management.

References

Talon Neely - Operations Manager

Butler Seattle

(206) 755 - 3323

Kyle Aird - Sales Manager

Buick GMC of Bellevue

(425) 293 - 4745

Shaun P - Sales Manager

Karmart USA

(360) 661 - 6805



Contact this candidate