Matthew Mendoza

Driven self-employed independent contractor with +6 years of experience in

customer service & sales from working in customer based industries. Effective in communicating with clients, skilled in task management & administrative work.

24020 Myers Avenue

Moreno Valley, CA 92553

951-***-****

ad2glw@r.postjobfree.com

EXPERIENCE

Real Estate Professional/ Realtor®, 20/20 Realtors, Inc. Santa Ana, CA JULY 2023 - PRESENT

● Coordinated appointments with clients effectively in an orderly manner structuring tours for marketed properties.

● Liaised with clients to assess their needs & preferences.

● Managed contracts & negotiations to finalize purchases and exceed customer expectations.

● Developed & maintained connections with clients to encourage business & referrals.

Musician/Manager, Self-Employed Independent Contractor Riverside County, CA JUNE 2017 - PRESENT

● Actively negotiate around 25+ deals per month managing multiple clients & have closed over 600+ deals total.

● Strong experience in providing customer service with clients in-person & over the phone effectively.

● Manage, coach & lead a team of four people.

● Promoted a musical career by establishing social media presence while building networks & relations.

Administrative Assistant, J & M Mendoza Express

Moreno Valley, CA APRIL 2019 - JANUARY 2022

● Maintained database & file systems updated - keeping records accurate & easily retrievable.

● Managed inbound & outbound phone calls based on query type to streamline support.

● Supported management by processing invoices with consistent on-time delivery.

● Handled day-to-day accounting processes to drive financial accuracy.

● Recorded deposits, tracked profit & loss statements, and assisted in recording taxes.

EDUCATION LICENSES

Moreno Valley High School - Diploma AUGUST 2013 - SEPTEMBER 2017 Kaplan School of Real Estate Education FEBRUARY 2022 - JULY 2023

● Completed 135-hours of college-level pre-licensing courses from an accredited private real estate school approved by the California Real Estate Commissioner. Real Estate License JULY 2023

● Licensed under the California Department of Real Estate (D.R.E.)

● Member of the National Associations of Realtors (N.A.R.)

SKILLS STRENGTHS

Administration - bookkeeping,

clerical office work, appointment

setting & general accounting)

Customer Service & Support -

empathetic communication

Contract Agreements - handling

& overview

Sales & Negotiating

LANGUAGES

English - Native Fluency

Spanish - Native Fluency

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