Nora Middleton
*** ***** ***** ** - ******, AL **080 - **************@*****.*** - 205-***-****
EXPERIENCE
Anywhere Real Estate - November 2021 - November 2023
Cartus – File Setup Data Control Specialist
Coding and inputting relocation authorization to create customer files in Atlas REALtech Title - Mortgage Closer
Managed a full pipeline to meet client required service metrics
Communicated with clients to accomplish a closed transaction in a timely, efficient and error-free manner
Data entry of all transaction details into proprietary system
Calculate and enter closing fees and data to prepare for funding First Horizon & Plains Commerce - Mortgage Closer - 2020-2021
Proficient with Encompass Software
Review loans to confirm terms and conditions of loan approval; communicate information with originators, borrowers, sellers, closing attorneys and real estate agents
Review and confirm the accuracy of legal documents and satisfy all approval conditions prior to closing
Monitor files in pipeline and track rate and credit document expiration dates to ensure closing deadlines are met
Comply with bank policies and procedures, regulatory requirements, and investor guidelines
Provide complete closing package to be signed at closing
Balance and confirm that pricing and program are correct to ensure loan will be funded GPAC & Automation Personnel Services - Recruiter 2018 - 2020
Recruit candidates * Applicant screening * Interview applicants * Counsel employees * Adequately judge the quality of an applicant for correct placement Nanny - Birmingham, AL 2013–2017
Provide child care services, assist children in their daily needs at my employer’s home
Provide transportation for extracurricular activities, assist with homework BBVA Compass Birmingham, AL - May 2000 - April 2012 Sr. Financial Sales Advisor - April 2008 - April 2012
Originate and process mortgage loans, collect all documentation, liaison between Client and Mortgage Banking Officer
Originate and Process Personal and Commercial Loans from start to finish: o Loan Origination: Entered loan information into system o Prepared and processed documents for loan department o Manage a pipeline of loans, with a focus on meeting deadlines o Reviewed borrower documents provided and updated loan file o Liaison between the borrower and loan department during loan process
Sell retail banking products and services to branch customers in Compliance with Banking Regulations
Provide customer service, responding to daily customer inquiries and maintenance needs
Promote cross selling of retail products by soliciting existing and prospective customers Sales Representative - Telephone Banking Department - May 2000 - April 2008
Outbound Sales - Target and Cold Call 150-200 Business Prospects Daily within Compass' footprint to schedule appointments with Business Owners resulting in new banking relationships
Inbound Sales - Receive calls, uncover client needs, open checking and savings accounts, IRAs, credit cards, and loans
Manage and track Onboarding/Customer Surveys, and Branch Shops
Assisted Manager with hiring, training, and reports EDUCATION W.A. Berry High School - Jefferson State Community College Birmingham, AL
VOLUNTEER WORK Junior Achievement - Girl Scouts
AWARDS & RECOGNITION
Pinnacle Club: 2010 - Top Financial Sales Advisor in Region
Achieved and Awarded all-expense paid trip to Spain 2011
Leadership/ Management Training Certification
Perfect Shop Score
Gold Club: 2005: 4th Quarter, 2007: 3rd & 4th Quarter, 2008: 1st Quarter
Certificate of Excellence for Most Sales as a Result of Appointments
Compass Way Excellence Award for Going above and beyond in attracting new business customers awarded by Corporate Marketing Team