Customer Service Medical Billing
Resume:
Rameen Fatima
Millersville, MD
ad2gkf@r.postjobfree.com
I have several years of experience, including working in a busy work environment with many employees.
In addition to my extensive medical Billing experience, I have strong communication, customer service, office, and administrative skills. I also have 3 years of medical receptionist experience. I am reliable and an hardworking individual. I have experience with a variety of software programs, including Microsoft Office and QuickBooks. I am also a quick learner and open to learn new softwares. I believe that My background and skills make me an excellent candidate for your company.
• Excellent experience in handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
• Experienced in HR and accounting.
• ICD coding
• Demonstrated proficiency in telephone and front desk reception within a high volume environment.
• Well versed as an administer banking, deposits, account registry, payroll, and distribution of employee checks.
• Exceeding the standards of customer service experience by maintaining a friendly and customer focused approach
• Hands on experience in preparing letters and documents.
• Proficient in handling customer's complaints, researching and rapidly solving problems.
• Skilled in setting up and maintaining accurate data management systems. Authorized to work in the US for any employer
Work Experience
Insurance Agent
Revenue Group - Maryland
June 2021 to Present
Insurance verification
Handle carrier claims
Handle insurance claims
Accounts receivable
Manage 100+ accounts daily
50-60 outbound calls daily
Medical Billing- Payment Authorizer- HR/Accounting Assistant ISB - Baltimore, MD
March 2020 to May 2021
Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
• Demonstrated proficiency in HR and accounting.
• Handled customer's complaints, researched and rapidly solved problems.
• Administer hiring the new employees.
• Administer banking, deposits, account registry, payroll, and distribution of employee checks.
• Organize incoming and outgoing mail.
• Coordinate meetings and appointments.
• Assist with organization of company functions and events.
• Prepare letters and documents.
• Utilize MS Office fully in daily tasks and responsibilities.
• Set up and maintain accurate data management systems. Billing Administrative Assistant
Family Therapy Group LLC - Columbia, MD
February 2018 to May 2019
Reading and analyzing patient records, determining the correct codes for patient records, using codes to bill insurance providers, interacting with physicians and assistants to ensure accuracy, keeping track of patient data over multiple visits, managing detailed, specifically-coded information, Insurance guidelines, the claims submission process and procedures, how to fill out complex insurance claim forms, analyzing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges, following up with the appropriate parties (insurance companies and patients) to ensure bills are paid, maintaining patient confidentiality and information security Receiving and sorting incoming payments with attention to credibility, managing the status of accounts and balances and identifying inconsistencies, issuing patient's bills, receipts and invoices and handling companies credentialing, Manager Assistant
Headache Management - Columbia, MD
February 2017 to February 2018
Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
• Demonstrated proficiency in telephone and front desk reception within a high volume environment.
• Handled customer's complaints, researched and rapidly solved problems.
• Administer banking, deposits, account registry, payroll, and distribution of employee checks.
• Organize incoming and outgoing mail.
• Coordinate meetings and appointments.
• Assist with organization of company functions and events.
• Prepare letters and documents.
• Utilize MS Office fully in daily tasks and responsibilities.
• Set up and maintain accurate data management systems. Receptionist
Haseeb Chudrey Inc - Columbia, MD
January 2016 to January 2017
Responsibilities:
• Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
• Demonstrated proficiency in telephone and front desk reception within a high volume environment.
• Handled customer's complaints, researched and rapidly solved problems.
• Administer banking, deposits, account registry, payroll, and distribution of employee checks.
• Organize incoming and outgoing mail.
• Coordinate meetings and appointments.
• Assist with organization of company functions and events.
• Prepare letters and documents.
• Utilize MS Office fully in daily tasks and responsibilities.
• Set up and maintain accurate data management systems. Manager
7Eleven - Baltimore, MD
January 2015 to November 2015
Responsibilities:
• Exceed the standards of customer service experience by maintaining a friendly and customer focused approach.
• Promote organization's programs such as warranty sales, scorecard, and private label credit card alike.
• Provide timely and appreciable customer service, increased revenue by 30%.
• Change cash register handling process which increased efficiency by 20%. Education
Bachelor's
University of Maryland - College Park, MD
February 2018
High School Diploma
Iqra Girls High School - Sargodha, PK
2010
Skills
• ICD-10
• Medical office experience
• Medical billing
• Conflict management
• Medical terminology
• Retail management
• Medical records
• ICD coding
• Front desk
• Sales
• Medical coding
• Records management
• Accounts receivable
• CPT coding
• Analysis skills
• Urdu
• Administrative experience
• Google Docs
• Customer service
• Insurance verification
• ICD-9
• Filing
• Medical receptionist
• Information security
• Content management systems
• Retail sales
• Mac OS
• Customer support
Contact this candidate