JAMES DEEB

Daly City, CA ***** 774-***-**** ad2gk0@r.postjobfree.com www.linkedin.com/in/james-e-deeb PROFILE

With two decades of experience in sales and customer relationship management, I bring a positive and dynamic attitude to navigate challenges. My career has evolved into advanced managerial roles in marketing, sales, and business development. Adapting to the changing landscape of digital marketing and SaaS, I leverage data-driven insights and innovative approaches to enhance customer engagement.

Proficient in online platforms like social media, SEO, PPC, content, and email marketing, I drive conversions. In the SaaS realm, I optimize sales processes and improve CRM using cloud-based solutions. Committed to continuous learning, I stay updated on industry trends to effectively leverage emerging technologies and strategies. With my adaptable nature and passion for driving growth, I'm ready to contribute to the success of organizations in the dynamic fields of digital marketing and SaaS.

WORK HISTORY

Business Development Manager, 01/2023 to 11/2023

Beyond & Young LLC DBA Voltaic Digital – Orlando, FL-USA

• Develop and execute a growth strategy, including goal setting and identifying niche markets with growth potential.

• Attract and manage potential clients while nurturing strong relationships, focusing on market research and allocating marketing resources effectively.

• Oversee project execution, maintain quality, and leverage social media platforms for ads and lead generation.

• Stay updated on digital marketing trends, integrate AI and automation tools, and utilize CRM software to automate workflows, enhancing overall efficiency.

Logistics Specialist/PDT - TOM-NASC, 05/2020 to 12/2022 Amazon BOS5 – Stoughton, MA-USA

• Developed and published the Daily Dispatch Plan for Direct Delivery Unit (DDU) Carriers.

• Implemented efficient routing and staging strategies to optimize capacity utilization and location placement.

• Synthesized data from various sources to determine daily load plan requirements for the Sort Center, communicating load development and adjusting outbound freight requirements accordingly.

• Consolidated data from multiple sources and generated weekly metrics and daily reports to support business operations, identifying data integrity issues.

• Served as a Peer Driver Trainer from July 2022 to December 2022. Customer Relation Services, 04/2019 to 03/2020

Circle K – Burlington, MA-USA

• Executed a variety of tasks, including operating the register, providing over-the-counter and floor customer service, employing suggestive selling techniques, receiving orders, and contributing to merchandising efforts. Unit Sales Manager, 09/2015 to 12/2018

Bankers Assurances SAL – Beirut, LEBANON

• Recruited, tutored, and cultivated a team of 6 to 8 sales consultants specializing in financial protection planning and all lines of business.

• Achieved targeted results by overseeing team performance through monitoring and performance management, conducting joint field visits with sales consultants.

• Proactively initiated and nurtured the development of sales consultants within the unit, facilitating their progression to unit managers and contributing significantly to the agency's growth. Sales Manager, 11/2014 to 09/2015

Metlife – Beirut, LEBANON

• Provided daily coaching and development through informal observation and formal monitoring the life line.

• Efficiently coordinated, managed, and facilitated workload, assignments, tasks, and projects, always keeping in mind the team's production goals.

Founding Partner, 08/2011 to 10/2014

Spiritzia LLC (House of Spirits) – Beirut, LEBANON

• Established, cultivated, and oversaw relationships between Spiritzia and designated clients, industry stakeholders such as hotels, clubs, bars, restaurants, and media platforms, as well as significantly expanded connections with wholesalers and retailers.

• Vigilantly monitored the business outcomes of designated clients, proactively anticipated challenges, and implemented strategic measures to foster ongoing market growth. Business Development Manager, 11/2012 to 06/2014

Allianz Saudi Fransi Cooperative Insurance Co. – Riyadh, KSA

• Achieved sales targets while analyzing and reporting deviations and developments across all insurance lines to the immediate manager.

• Sourced new direct business to drive optimal company growth and provided monthly reports to both the sales and branch managers, comparing actual results with forecasts. Broker Success/Account Manager - Intermediaries, 03/2007 to 07/2012 BUPA ARABIA Cooperative Health Insurance Co. – Riyadh, KSA

• Successfully reached ambitious annual sales targets by leveraging existing broker relationships and continually expanding the network of intermediaries.

• Stayed informed about the needs of the managed segment and formulated effective sales development strategies and approaches accordingly.

Marketing and Sales Manager, 07/2005 to 02/2007

Link International S.A.R.L. (General Trading & Contracting Co.) – Beirut, Lebanon

• Formulated and executed annual sales and marketing plans, overseeing the sales team and driving them toward the attainment of business objectives.

• Efficiently coordinated sales and promotional initiatives within specific geographical markets. Product Manager, 02/2004 to 06/2005

Vanlian Freres (Gallerie Vanlian) – Beirut, Lebanon

• Achieved annual sales targets for outdoor product lines while overseeing and executing market and in-store sales activities.

• Managed a diverse wholesale client base and played an active role in developing and launching marketing, advertising, and sales plans.

Sales Representative, 10/2002 to 07/2003

FDC (Food & Drug Corporation) – Beirut, Lebanon

• Performed a range of sales-related tasks, including identifying, prospecting, approaching, and presenting company products to targeted B and C accounts, while also managing the invoicing process. Merchandizing Supervisor, 10/2001 to 09/2002

SPINNEYS (Grey McKenzie Retail LB.) – Beirut, Lebanon

• Collaborated with brand managers and followed store guidelines to fulfill vendor requisitions for product placement and shelving as specified in contracts.

• Ensured meticulous merchandising, resulting in high-quality displays, accurate brand representation, and an appealing store presentation.

EDUCATION

Associate Degree: Business Management and Marketing Notre Dame University - Zouk, Lebanon

CERTIFICATIONS, LICENSES, AWARDS & SKILLS

• Licensed Massachusetts Individual Life Producer(2020)

• Anti-Money Laundry (Bupa Academy 2011)

• SPIN Selling (Achieve Global 2007)

• Professional Selling Skills (Achieve Global 2008)

• Winning Accounts Strategies (Achieve Global 2011)

• Bridging Strategies to Outcome (Achieve Global 2011)

• Commercial Negotiation Skills (TTM Associates 2009)

• Creativity, Innovation, & Problem-Solving Workshop

(TTM Associates 2009)

• Team Work/Team Building (Spearhead 2009)

• Principles & Practices of Insurance (ITCC 2011)

• Insurance Foundation Certification Exam-IFCE (The Institute of Banking-KSA 2011)

• Award of Excellence – Sales Intermediaries 2007

• Award of Excellence – Sales Intermediaries 2008

• Amazon Tom Fleet Management Software:

Proficient in Tom Fleet Management Software for load trips management.

• Software Proficiency: Skilled in Microsoft Office, Google Workspace, and CRM systems (GHL).

• AI and Automation: Experienced in integrating AI and automation for improved efficiency.

• Business and Management: Strong background in

accounts management and strategy.

• Communication: Exceptional written and verbal

communication skills.

• Customer Care: Proven expertise in ensuring customer satisfaction.

• Interpersonal Relationships: Strong ability to build and maintain positive relationships.

• Sales Strategy: Proficient is sales planning and execution.

• Leadership: Experienced in motivating teams for

success.

• Organizational Skills: Highly organized with a track record of multitasking.

• Self Starter: Driven to achieve personal and

professional goals.

• Proficient in Arabic and English, with basic proficiency in French.

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