Joan Ford
**** ***** **** **. · Hernando, MS · 662-***-**** · cell: 901-***-****
********@***.***
Objective
To obtain a position utilizing my organizational and service-oriented skills to assist in meeting the daily responsibilities for an energetic office.
Experience
Asst. to Director, Clinical Affairs Jan. 2009 – Present
Administrative Assistant II
Medtronic, Inc. – Memphis, TN
Medtronic was founded in 1949 as a medical equipment repair shop by Earl Bakken and his brother-in-law, Palmer Hermundslie. Since then, Medtronic has grown into a multinational company that uses technology to transform the way debilitating, chronic diseases are treated.
Currently working for Director of Clinical Affairs and Director of Clinical Operations.
Coordinate and maintain daily schedule for management and departmental staff as requested.
Efficiently triage incoming calls and distribute to the appropriate staff.
Maintain proper phone coverage at all times.
Perform general administrative duties (i.e., messages, photocopies, faxes, expense reports, Federal Express shipments and accounting functions).
Coordinate and schedule travel arrangements for departmental staff as requested.
Prepare and proofread correspondence and confidential documents.
Perform administrative aspects of departmental projects.
Create and maintain physical and electronic files in an orderly and sensible fashion.
Maintain staff attendance and vacation reporting records.
Ensure that all pending matters are referred to appropriate management levels and perform follow-up as needed.
Track deadlines in coordination with appropriate management and staff to ensure that all deadlines are met in a timely fashion.
Process and track payments to outside vendors.
Process and track expense reports, purchase orders, check requests, etc. and follow up with the necessary departments to ensure completion.
Schedule and set up meetings, conference rooms, interview schedules, VIP/MVPs, and catering.
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Maintain a high level of business etiquette in receiving customers and guests.
Maintain total confidentiality in all matters of correspondence, telephone messages, and personal conversations.
Order and maintain adequate supplies using good fiscal judgment in all purchases.
Exercise a positive team spirit and be responsive to all inquiries in support of the Medtronic Mission
Executive Assistant to CFO Sept. 2005 – Mar. 2008
GTx, Inc. – Memphis, TN
GTx, Inc. is a publicly traded pharmaceutical company dedicated to the discovery, development and commercialization of novel therapeutics for cancer and serious conditions.
Assisted with preparation of 10-K and 10-Q reports for SEC filing
Provided assistance assembling Board Books for distribution each quarter
Prepared wire letters to move funds
Made bank deposits
Maintained petty cash and made monthly reports
Delivered accounts payable, clinical trial checks and payroll to post office for mailing
Maintained calendars, travel arrangements and appointment scheduling for CFO and Controller
Updated and maintained CPE credits for CFO and Controller
Prepared expense reports for CFO
Prepared correspondence for CFO and Controller
Assisted other employees in the accounting department when needed
Assisted other executive assistants with meeting setups and hospitality room for Board of Directors
Legal Secretary to Managing Partner Mar. 2004 – Aug. 2005
Armstrong & Allen, PLLC – Memphis, TN
Armstrong Allen, PLLC is one of the oldest and largest law firms in the Mid-South, with five offices in a three-state region with a vast number of local, regional, national and international clients.
Prepared and filed various legal documents for cases. Maintained calendar, travel arrangements and appointments for managing partner.
Coordinated correspondence including drafting of letters, legal documents, emails, faxes, etc.
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Distributed monthly billing to clients, including proofing of billing and attachment of supporting documentation.
Assisted the managing partner in American Bar Association – registration of conferences, investigations of nominees for the court system, etc.
Coordinated retrieval of court reporters, videographers, etc. for depositions.
Executive Assistant to COO, CFO Feb. 1991 – Mar. 2004
SCB Computer Technology, Inc. – Memphis, TN
Prepared daily, monthly, quarterly, and annual reports relating to various operational metrics
Maintained calendars, travel arrangements and appointment scheduling for several executives
Coordination of all correspondence including drafting and proofing of letters, emails, faxes and proposals
Provided administrative support for the Board of Directors, including preparation of materials for board meetings, earnings conference calls, shareholder’s meetings, and other sensitive and confidential information
Coordinated sales and recruiting conferences, conference calls, and other meetings; preparation of meeting materials in Microsoft Office (including Word, Excel and PowerPoint)
Back-up support to President/CEO when his assistant was not available
Provided administrative support in other areas as required
During my tenure at SCB, I also performed the following duties:
Served as project manager for special projects assigned by the COO, including the planning and coordination of company wide events, multi-faceted presentations and company wide communications
Assisted the Sr. VP of Sales in coordinating sales activities and proposal preparation
Assisted the Controller with Accounts Receivable and Accounts Payable functions
Performed multiple functions dealing with employee referral bonuses, customer service, awards, planning and coordinating of company functions
Assisted the recruiting department processing resumes and following up on references
Previous Activities
Prior to full time employment, I had several temporary assignments with companies such as Kraft, Kimberly Clark, Law Office of D’Army and Walter Bailey, Plough and Brunswick Lanes
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Skills
20+ years of varied experience
Windows 95, 98, 2000, 2003, Microsoft Word, PowerPoint, Excel Spreadsheets, Outlook, Harvard Graphics, Internet, General Office, type 65 WPM+, Gregg shorthand
Education
State Technical Institute – Paralegal Course, Harvard Graphics
Certificates obtained for the following courses:
Organizing and Prioritizing
WordPerfect Shortcuts
WordPerfect 6.1 for Windows
Microsoft Excel – I
Good Clinical Practices
Mission and Ethics-It Starts with Me, course from Medtronic University