AO

ADEBOLA OLUKOYA

ad2gih@r.postjobfree.com 240-***-**** Ansonia, CT 06401

Experienced Service Coordinator with 7 years of responsibility in Geriatric Care Management LLC. Extensive professional network of service providers and proven history of effective work. Accomplished Owner offering 4 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Microsoft Office (Word, Excel, PowerPoint, Outlook,

Teams)

Organizational skills

Data Analytics

Medical Terminology

Customer Service

Healthcare Management

Leadership Development

Customer Relationship Management

Administrative Assistance

Interpersonal Communication

Public Speaking

Process Improvements

Cross-functional Liaison

Time Management

Conflict Resolution

Afro-American Variety Store Bridgeport,

CT

Manager/Owner

11/2014 - 01/2016

Managed day-to-day operations of the Afro-American variety store, including opening and closing procedures

Oversaw inventory management, including ordering, stocking, and tracking products

Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience Interacted with a diverse customer base, creating a welcoming and inclusive atmosphere

Actively sought and responded to customer feedback and suggestions for improvements.

Cheshire House Nursing and

Rehabilitation Center Waterbury, CT

Internship

02/2022 - 05/2022

Assisted in staffing and updated abuse and neglect policies Built strong relationships with cross-functional teams and leadership Utilized patient care admission and discharge reports. Collaborated with team members to create a comprehensive social media strategy.

Analyzed financial statements to identify areas of improvement in daily/weekly operations.

Geriatric Care Management Associate LLC

Norwalk, CT

Care Service Coordinator

06/2016 - Current

Responsible for scheduling aides for home or facility care Conducted patient rounds and resolved service-related concerns, enhancing patient experience and outcomes

Optimized sourcing strategy workflow for improved communication Summary

Skills

Experience

between departments

Provided customer service and assistance to clients, managed payroll, and supervised staff/aides

Tracked patient satisfaction data and designed care plans based on client needs.

University of New Haven New Haven, CT

Master's in Healthcare Administration

MHA

MBA

Licensed Financial professional - 2021

Education and Training

Degrees

Certifications

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