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Customer Service Closing Shift

Location:
Panama City, FL, 32404
Posted:
January 04, 2024

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Resume:

Eleta Jolly

Panama City, FL

ad2ghe@r.postjobfree.com

+1-850-***-****

Excellent customer service skills with a friendly and approachable demeanor

• Strong communication skills, both verbal and written

• Ability to multitask and prioritize tasks

• People-oriented

• Detail oriented

• Proactive in problem solving

• Able to learn computer functions

• Ability to work in a team environment

• Ability to handle difficult situations with professionalism and tact Work Experience

Bartender

Carr enterprises dba outrigger lounge - Panama City, FL February 2018 to Present

Open and set up bar, customer service; inventory, daily reports and cash drawers, stock inventory, training of new employees, shift change and closing shift reports. Basic cleaning at end of shift. Multitask in a fast paced setting. Open mind to serve a very diverse crowd with the ability to difuse potential heated situations. Scheduling entertainment and security when needed. Also daily bank bags and deposits. Bartender

The Cue - Panama City, FL

April 2013 to October 2015

Open and set up bar, customer service; inventory, daily reports and cash drawers, stock inventory, training of new employees, shift change and closing shift reports. Basic cleaning at end of shift Bartender/Bar Manager

Kcs hideaway - Panama City, FL

January 2011 to June 2013

Open and set up bar, customer service; inventory, daily reports and cash drawers, stock inventory, training of new employees, shift change and closing shift reports. Basic cleaning at end of shift. Also bank deposits and ordering inventory

Office Assistant

Deep South Crane, Rentals - Panama City, FL

January 2003 to February 2004

• Answering the phone at a reception desk or in a specific department and transferring calls as needed

• Sorting and delivering incoming mail and collecting and sending outgoing mail

• Create documents, maintaining databases and sending memos and emails

• Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals

• Running errands and making deliveries around the office or to external parties

• Collecting, filing and organizing office documents, such as reports and confidential records

• Managing digital document filing, including encrypted documents and email correspondence

• Monitoring office inventory and ordering supplies

• Transcribing or taking notes during meetings and writing minutes, memos and/or agendas

• Preparing or processing invoices or estimates

• Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks

• Packaging and shipping company materials

Sales/Bookkeeper

Buddy Gandy's Seafood - Panama City, FL

April 1999 to December 2002

Worked mainly in office in fast paced area . I was responsible in doing accts. Payable, receivable, shift reports, answer phones, assist in customer relations, sales in retail market also wholesale. Other responsibilities included boat share ups and fit outs, along with inventory and packaging. During boat fit outs I also had to assist in purchase orders and money to obtain supplies and materials needed to return back to work . Issue purchase orders for materials needed. Occasionally had to make deliveries to boats and or restaurants which Occasionally required the use of a forklift, along with collecting money due. Education

High school diploma/ GED

A. Crawford Mosley High School - Lynn Haven, FL

Some college in Pre requisites for diagnostic medical sono Gulf Coast State College - Panama City Beach, FL

Skills

• Bartending

• Cash Handling

• Food Safety

• Serving Experience

• Microsoft Office

• Upselling

• POS

• Retail Sales

• Guest Services

• Cooking

• Cashiering

• Sales

• Shift Management

• Office Management

• Restaurant Experience

• Management

• Food Preparation

• Commercial Cleaning

• Cleaning Experience

• Computer Skills

• QuickBooks

• Host/Hostess

• Assistant Manager Experience

• Payroll

• Accounts Receivable

• Bookkeeping

• Inventory Control

• Accounts Payable

• Microsoft Word

• Accounting

• Data Entry

Certifications and Licenses

Driver's License

July 2021 to March 2028

FL DL J40020478605-0

Class E license

No restrictions



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