Store Manager Assistant
Resume:
Destini Moore
Retail Assistant Store Manager - Twelve Oaks Mall
Detroit, MI 48206
***************@*****.***
Sales Associate and Assistant Store Manager in a retail work environment providing quality customer service. Responsible, reliable, and flexible with the ability to work effectively independently and within a team environment while exceeding sales goals. Focus on customer loyalty with strong problem- solving and conflict-resolution skills.
Work Experience
Shipping and Receiving/Packer
Allegiance Staffing - Detroit, MI
May 2023 to Present
I was on the receiving team, where I collected packages, scanned them into our systems, made tags and tagged them and took them to shipping
Part Time - Day Care Assistant
Moore Love Licensed Day Care - Detroit, MI
2015 to Present
Assist with daily lessons plans/reading/arts
Organize/Monitor children indoor/outdoor activities
Prepare/Serve healthy meal plans
Cree - Catering Service and Event Planning Detroit, MI Help Desk Technician
The Connection Inc. - Remote
January 2022 to August 2022
Knowledge of MS window & MS office. Provides technical and procedural advice & support of any incidents reported. Document costumer interactions & research problems that do not have a documented solution
& formulates a resolution.
Retail Store Manager
Twelve Oaks Mall - Novi, MI
2019 to February 2022
Trained new employees on Point-of-sales system
Performed monthly associate performance evaluations working closely with senior management team
Responsible for store inventory
Organized merchandise display
Motivated and coached sales associates on product knowledge and product sales
Served as an experienced piercing specialist and provided after care instructions
Completed check-out cash/credit transactions and returns
Responsible for opening and closing store location Call Center Representative
Advanced Call Center Technologies, LLC - Michigan
November 2021 to January 2022
Answered phones, sent emails, transfer calls, help customers with dte questions Coustomer service representative
Verizon - Southfield, MI
January 2020 to October 2020
Assist costumers in any & every way involving product knowledge & trouble shoot problems with a solution.
Security Guard/Receptionist
Guardian Alarm & Medical Monitoring - Detroit, MI
April 2018 to September 2019
I patrolled the call center, or sat at a desk and answered calls, buzzed people in took them to the back . Cashier
Twelve Oaks Mall - Novi, MI
October 2018 to February 2019
Engaged customer while assisting with credit, rewards and gift cards
Completed check-out cash/credit transactions and returns
General floor and fitting room maintenance
Stocked merchandise displays
Consistently met performances standards for business and customer loyalty Summer Youth Program, State Assistant Payment Clerk Michigan Department of Community Health - Detroit, MI June 2017 to August 2017
Worked closely with Senior MDCH agent
Reviewed documents for qualified/eligible State benefits
Filed and maintained case documents
Education
Diploma
Redford Union High School - Redford, MI
May 2018
Skills
• Retail Management (3 years)
• POS (5 years)
• Cash Handling (5 years)
• Merchandising (5 years)
• Store Management Experience (3 years)
• Customer service (5 years)
• Sales Management
• Retail Sales
• Inventory Control
• Management
• Customer support
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