YOLANDA HILL
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*** ****** ******: * Jersey City, NJ 07305 551-***-**** ad2gg6@r.postjobfree.com
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PROFESSIONAL PROFILE
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Customer service oriented professional with call center experience. Able to provide clerical support to
staff and perform administrative duties necessary to deliver quality patient care.
® Ultimate Medical Academy — HIPAA Essentials for Healthcare Professionals Certificate.
* Critical thinking skills necessary to interpret and apply information and resolve problems. .
= Customer service skills necessary to communicate effectively with patients and healthcare providers
" Strong time management skills with ability to establish priorities to meet timelines.
® Communication Platforms — Zoom.
* Microsoft Office Applications — Word, Excel, and PowerPoint Type 45 WPM with Data Entry sk
KEY QUALIFICATIONS
Medical Administrative Assistant * Medical Terminology * Medical Transcription = Patient Processing * Patie
Medical Records Management * Check In * Check Out * Data Entry * Release of Information
HIPAA Compliance * Medical Laws & Ethics * CMS 1500 Claim Form ® Billing Cycle = Claims Appeal
Medical Billing Knowledge = Third Party Billing = Medicare * Medicaid * HMO = PPO
ee
EDUCATION
Associate of Science Degtee / Health Sciences — Medical Administrative Assi
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Ultimate Medical Academy
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WORK EXPERIENCE
Stay at Home Parent — Jersey City, M=NJ 02/2020
Homemaker
Ensure household duties are completed in a timely manner and manage household budget.
Coordinate medical care, meals, and social activities.
Remain deadline-oriented and reliable while adjusting priorities and managing time wisely
U.S. Security Associates, Inc. — Jersey City, NJ 11/2016 -
Concierge
" — Provided excellent customer service at assigned location.
Adhered to and enforced company tules, regulations, procedures, and standards of conduct.
Observed and reported activities and incidents, entered data, and maintained awareness to identifi
activity, safety hazards, and security concerns.
Enforced access control procedures, conducted patrols, and maintained professional working relations
wae, Communication Services sa ERE City, NJ
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06/2013 -