MARANDA GREEN

Shreveport, LA *****

318-***-****

ad2gfe@r.postjobfree.com

Reliable Human Resource Professional, with 8 years of experience overseeing daily activities within HR department. Effectively supported recruitment, onboarding, benefits administration and other human resources functions. Strong knowledge of employment laws and conflict resolution skills. Benefits Administration

Open Enrollment

Full Cycle Recruitment

Workers' Compensation

Payroll Processing

Talent Management

New Employee Orientations

ADP Workforce Now

Termination Procedures

Policies Implementation

UKG/Kronos Payroll System

Termination Documentation

Staff Management

Event Management

Exit Interviews and Processes

Employee Engagement

Personnel Information Systems

Hiring and Onboarding

10/2023 to Current

THE FACILITIES GROUP

Tampa, FL

Senior Human Resource Generalist

Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.

Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.

Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.

Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.

Advised managers on effective methods for handling disciplinary actions or terminations when necessary. Conducted background checks, reference checks and employment verification. Conducted employee hiring and exit interviews.

Actively participated in meetings with other senior executives to provide insights from an HR perspective. Facilitated communication between management and staff regarding company policies or procedures; provided assistance when needed. Via

Directed initial onboarding process for new employees. 02/2021 to 07/2023

RONPAK

Shreveport, LA

Human Resources Generalist/Interim Manager

Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.

Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.

Managed full-cycle human resource operational activities to maximize HR employee performance. Conducted background checks, reference checks and employment verification. Conducted employee hiring and exit interviews.

Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.

Worked on 401(k) administration, FMLA and workers' compensation claims and benefits. Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments. Improved employee engagement and moral by developing wellness programs for employees and enforcing SUMMARY

SKILLS

EXPERIENCE

positivity guidelines.

Facilitated talent acquisition, becoming instrumental in building and retaining high-caliber teams. Created and modified job descriptions within all departments. Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Implemented controls to promote diversity in hiring process. Conducted benefits administration benefit-eligible employees. 04/2018 to 02/2021

TELEPERFORMANCE

Shreveport, LA

Human Resources Coordinator

Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork. Managed communication regarding employee orientation and open enrollment for benefits. Initialized background checks for potential new hires. Explained human resources policies and procedures to employees. Assisted customer service with inbound and outbound calls regarding HR inquiries. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. Answered employee questions during entrance and exit interview processes. Managed employee onboarding with enriching internal and external training development of both online and traditional environments.

Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts. Assisted in employee recruitment, hiring and interview processes. Developed employee orientation and training programs for new hires. Liaised between management and employees by relaying work information, adjustments and grievances. Organized employee directories and updated individual contact information. Scheduled meetings with employees to address concerns and grievances. Managed compensation, insurance and vacation days within employee benefits programs. Handled employee discipline and termination to address policy infractions. Aligned HR policies with federal and local regulations. Attended conferences, workshops and special events to recruit qualified candidates for company. Conducted employee performance reviews and implemented corrective actions to increase productivity. Prepared presentations to company executives regarding employee performance and retention trends. 09/2016 to 04/2018

TELEPERFORMANCE

Shreveport, LA

Human Resources Assistant

Created, organized and maintained employee personnel files to keep sensitive data secure. Assisted with planning, organizing and coordinating company events. Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.

Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Initialized background checks for potential new hires. Organized and attended hiring events and participated in job fairs to network with potential candidates. Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department. Compiled and prepared reports and documents pertaining to personnel activities. 02/2014 to 09/2016

HORSESHOE CASINO

Bossier City, LA

Human Resources Assistant

Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.

Delivered optimal administrative, customer service and case management support. Reviewed incoming reports, applications and memos to determine workplace priorities. Assisted with planning, organizing and coordinating company events. Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.

Conducted employment verification and background investigation to facilitate hiring process. BACHELOR OF ARTS: BUSINESS ADMINISTRATION AND MANAGEMENT 05/2019 Southern New Hampshire University, Hooksett, NH

EDUCATION AND TRAINING

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