WINIFRED ARKO BOATENG

** ********* *** *********, ** N0B 2C0 • 647-***-**** • ad2ge5@r.postjobfree.com

Education

Certificate: Personal Support Worker ( Internship ), Expected in 09/2023 Canada College of Business And Technology - Brampton, ON DIPLOMA: GENERAL NURSING, 08/2018

SDA NMTC Kwadaso - Kumasi Ghana

Professional Summary

To work in a growth-oriented organization that offers a positive and stable work environment and inspires to take initiative for organizational success and provides opportunities for self- development which will enables one to rise to a managerial position. An ambitious and confident Healthcare Professional with a Diploma in General Nursing and nearly three years of relevant experience in providing human touch care in the Healthcare Industry. Excellence- driven professional with experience in increasing efficiency, productivity, and revenue. Result oriented professional, l have years of experience in overseeing the daily business operations, and top-notch communication. Skilled in providing excellent client services, Ability to offer excellent services to clients Self-motivated, willingness to learn daily and flexible to fit in any working environment and shifts. Excellent oral, written communication,

Skills

SKILLS & EXPERTISE

Excellent interpersonal, relationship, and

Communication skills.

Great knowledge of health, safety, and

environ-

Mental requirements.

Good knowledge of Information Technology.

Self-motivated and punctual to duty.

Ability to work with team or independentl

Nursing Staff Support

Wound Care Management

Patient Education

Medication Administration

Medication Side Effect Knowledge

Accurate Documentation

Monitoring Vital Signs

Work History

Internship Student, 07/2023 to 09/2023

Chatwell Wellington Park – Toronto, ON

Assisted clients with daily living needs to maintain self-esteem and general wellness. Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Built strong relationships with clients to deliver emotional support and companionship. Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Documented residents' mental status, sleep, and eating patterns in medical record books. Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Staff Nurse, 04/2022 to 11/2022

Methodist Hospita Ghana – Kumasi- Ghana

Assisting patients with their personal hygiene such as bed bathing, oral care, etc Feeding patients and dressings wounds

Administered medications via oral, IV and intramuscular injections and monitored responses. Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.

Implemented medication and IV administration, catheter insertion and airway management. Updated patient charts with data such as medications to keep records current and support accurate treatments.

Assessed physical, psychological, physiologic and cognitive status of patients. Identified patient care requirements by establishing personal rapport with patients and families.

Sales Person, 01/2021 to 03/2022

Norland Ghana Limited,Kumasi – Kumasi Ghana

Listened to clients and introduced solutions to satisfy business and personal needs. Offered each customer top-notch, personal service to boost sales and customer satisfaction. Increased sales and customer satisfaction through personalized servicing. Logged reports, expenses, receipts, and sales in company database. Managed customer from initial contact to closing with attention to detail to build loyalty. Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

Volunteer - Home Care Nurse, 10/2020 to 12/2020

ICS Integrity Care Services – Kwadasa - Ghana

Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.

Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.

Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.

Took vital signs to assess patient health progress and needs. Updated and developed care plans to establish goals based on patient's nursing diagnosis. Educated family members and caregivers on patient care instructions. Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.

Evaluated patient histories, complaints and current symptoms. Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Rotational Nurse, 04/2019 to 04/2020

Suntreso Government Hospital – Kumasi Ghanaian

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Identified issues, analyzed information and provided solutions to problems. Resolved problems, improved operations and provided exceptional service. Improved operations through consistent hard work and dedication. Developed and maintained courteous and effective working relationships

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