Continued…

Confidential

Lisa Jordan

Mendham, New Jersey 07945 • ad2gda@r.postjobfree.com • 973-***-**** • linkedin.com/in/lisa-jordan28343b5 Executive Assistant

Deliver comprehensive, executive-level support with proficient skill and focus

— Key Qualifications —

• Diligent performer, planner, and coordinator. Capable to perform with little supervision, learn new tasks easily, organize and prioritize information and activities, and a resourceful problem-solver.

• Tactful interpersonal and customer service skills to interface on a professional level, direct others, and maintain control in stressful situations.

• Efficient in accomplishing detailed administrative tasks and processes, suggest and implement useful improvements, conduct thorough research, and complete projects timely. Ability to negotiate with external partners for fair contract of services.

• Adept in Microsoft Office Suite including Excel, Word and PowerPoint, Google G-Suite, office 365, Concur for T&E, Outlook, PeopleSoft (purchasing and accounting modules), utilization of websites using Wordpress.org; create presentations in PowerPoint.

Professional Experience

Crossfire Consultants / Verizon – Basking Ridge, NJ Executive Assistant – Talent Acquisition 07/2022 – Present Provide support for 3 Directors within the Human Resource/Talent Acquisition team.

• Book all domestic and international travel using Concur

• Reconcile and create expense reports using Concur

• Assist on all events for HR including the intern program (including food/snacks, external vendors)

• Create deliverable calendars for executives to use for executive deadlines monthly

• Attend and participate in all staff calls

• Prioritize and manage several calendars within Gmail Suite

• Adhoc projects as needed by the business

• Moderate and create surveys for all hands meetings

• Attend staff calls and on site meetings, take notes and distribute to teams.

• Project Coordinate off premise meetings and negotiate terms successfully for company Merck Animal Health – Madison, NJ 01/2022 – 6/2022 Administrative Assistant – Contractor

Provide support for Vice President and Director within the Sales and Marketing team. Lisa Jordan Resume

Confidential

• Book domestic and international Travel and expense using Concur

• Process POs using Ariba and Non-POs using Atlas

• Manage calendar meetings and invites across several countries

• Greet and assist with outside vendors collaborating within Animal health

• Update org charts using PowerPoint

• Attend bi-weekly Admin meetings for job sharing information and general information

• SAP, Ariba and Concur experience processing: Expense Reports; Purchase Orders and Payment Requests, Vendor Add Forms, as well as the capability to run reports within SAP Searching for new opportunities 01/2020– 1/2022

Teva Pharmaceuticals – Parsippany, New Jersey 06/2019 – 01/2020 Executive Assistant

Provide executive level support for 2 Vice Presidents and their extended team of 20 managers within the Legal department for IP, Commercial and Litigation.

• Book travel using Concur.

• Manage calendars for 3 executives.

• Organized legal documents on Sharepoint and obtained access for others to use.

• Utilize Excel for large documents on legal contacts.

• Post time using Kronos for 12 subordinates.

• Onboard all new employees, which include, equipment, cell phones, desk supplies, access to shared drives, Amex cards, Global meet for conferencing, and update profiles within various systems and business cards.

• Monitor the international mailbox and send to the appropriate reviewer for action.

• Order supplies and food for various meetings.

• Prepare monthly reports and PowerPoint documents as required.

• Reconcile Pcard monthly. Investigate all accounting errors.

• Respond to all adhoc requests as needed (i.e., prepare binders and materials for large meetings).

• Office Moves / and visiting office requests.

• Prepare expense reports and investigate any missing receipts.

• Create and maintain charts.

Verizon Wireless – Basking Ridge, New Jersey

Executive Assistant, 07/2006 to 09/2018

Provided executive level administrative support for two vice-presidents and two directors. Tracked meetings, travel, etc., coordinated events, and monitored action items for multiple calendars. Facilitated execution of various functions for directors, principals, consultants, and key managers. Typed and distributed an assortment of documents, emails, and created and/or updated spreadsheets, graphs. Directed front desk activities such as visitor customer service and direction, screening of telephone calls and relaying messages and pertinent information. Selected Contributions:

Confidential

• Booked and arranged details of domestic and international travel for executives. Researched locations and associated cost, available amenities, and distance to/from the airport and/or office. Composed travel itinerary and assembled trip folders containing necessary documents.

• Prepared Visa applications and monitored process to completion.

• Created documents using Excel for budget purposes. Saved documents on Shared drive for others to access.

• Verified expense receipts, reconciled and processed expense reports and American Express statements for up to seven individuals who averaged three to five trips each month.

• Created various presentations for executive meetings using PowerPoint.

• Updated the 200-employee headcount report each month making sure each section balanced.

• Accountable for storing/updating information stored on a shared drive as well as govern access to the portal for 70 to 80 employees.

• Selected as Team Leader to mentor 15 employees during a company migration from MS Outlook to a Google, G- Suite platform.

AON – Somerset, NJ 05/2002 to 06/2006

Family Medical Leave Act Specialist (FMLA), 09/2003 to 06/2006 Actively tracked processes for 300+ leave of absence requests per the guidelines of the Family Medical Leave Act. Mailed out application paperwork, received and reviewed applications for completeness, recorded dates, leave reason, and notified appropriate individuals. Created case files, received and filed medical information, correspondence, tracked intermittent leave dates, and followed HIPPA guidelines. Selected Contributions:

• Key contact for all leave inquiries. Responded to inquiries in written and/or voice in a timely manner.

• Notified individuals by mail if they failed to qualify for leave under FMLA. Generated weekly/monthly report showing denied cases or those requiring subsequent information. Achieved a 73% decrease in turnaround time by sorting and expediently processing orders daily.

• Screened and processed applications for new sales associates per federal guidelines and within a specified ten-day turnaround period stated in a client contract with AT&T. Extended "offer of hire", congratulated, relayed compensation and benefits information to selected candidates .

• Contributed to the implementation of Six Sigma Strategies that led to overall corporate savings of $1MM. Created a floor plan to better utilize office space and allow the team to waste less time walking from area to area. Also created a flow chart of steps involved in processing a FMLA case from inception to completion, and charted the average time to complete each task.

• Utlized Excel for open positions to track days open and update once filled. Human Resources Specialist, 5/2002 to 09/2003

Extended excellent customer service in assisting applicants applying for positions. Carefully recorded and tracked all job openings, announcements, and job closures. Prepared a cover letter and attached to each application/resume of selected applicants and assisted scheduling interviews. Received "approval to hire" notifications from hiring managers, composed offer of employment letter and presented to candidate along with benefit information. Processed an average of 20 offers daily, recorded days to fill positions, and completed background checks. Reviewed Form I-9s for accurate completion and then filed.

Lisa Jordan Resume

Confidential

Additional Experience

Executive Support /Human Resource Specialist, AT & T, Basking Ridge, New Jersey (1990 to 2002) Educational Background

Diploma, Port Jervis High School, Port Jervis, New York

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