Art Hajjarian

ad2gd2@r.postjobfree.com 408-***-**** Campbell, Ca

https://www.linkedin.com/in/art-hajjarian

Objective: Program Management, Supplier Management, Operations, Engineering, Quality & Reliability.

Summary: I am an award winning and skilled management professional in both Technical and Operations, having an excellent track- record of accomplishments and successes in different disciplines in Semiconductor industry.

I have skills in all aspects of Semiconductor Equipments including Generators (RF / Microwave), PCBA, Robots, Chambers, Quartz, Plating, Anodizing, Gas modules, MFCs, Pumps, Sensors, etc.

Developed highly effective Organization for both internal / Suppliers, Customer Focus and team effectiveness

Developed processes for effective customer’s feedback, addressing field issues with manufacturing and suppliers

Developed and positioned the most successful products in the company, gaining major market share

My roles and responsibilities included: managing Product Development, Quality & Reliability, Technical Programs Management, Operations Management, Supplier Management, Leader Organizational / Process Excellence, including the responsibilities as individual contributor.

Established culture of quality and reliability throughout the organization and suppliers.

Improved Gross Margin; Customer Satisfaction while achieving committed deliverables

Created dynamic organizations for improved accountability, ownership and team effectiveness

Established Quality and Reliability processes for the company (Gasonics – 300 employees))

Applied ISO standards for continual improved Business Processes, Suppliers, product Quality & Reliability

Received the best product award from Semiconductor International magazine and Patent for Wafer Transfer

Developed / trained / implemented quality and reliability tools for internal and the suppliers such as FMECA, ESS, Problem Solving Techniques, CLCA, Operational improvements for efficiencies &effectiveness

Coached and manage a team to drive high-quality, customer-driven, data-backed product decisions

Adapted at driving alignment around trade-off decisions based on team, product and company priorities

Generated and implemented the Standardized Supplier Quality Assessment – suppliers as strategic partners for quality, delivery, meeting commitments, process control, in-depth knowledge, competitive and cost.

Consultant Managing refurbishments, Suppliers Audit, Addressing PCBA problems– 8D 2019 - present

Lam Research: January 2015 - September 2018

Supplier Materials & Technology

Supplier management for RF, sensors and Microwave modules for deposition and etch tools, teaming up with internal team and suppliers addressing field, MFG Issues, supporting the prototype, beta, mass production, on time delivery, cost, escalations, supplier’s quality audit (ISO 9001:2008 / 2015), 8D, RCCA, FMECA, monitoring / improving SPC and yield.

Background of my experience with Lam Research: (Lam Research purchased Novellus, Novellus purchased GaSonics)

Mattson Technology: Feb. 2009 – Oct. 2014

Leader, Organizational / Process Excellence, Cost Containment

(Business / Organization Process Improvements, Supplier Management / Quality, Operations)

Developed and trained the cross-functional team for the Customer Focus requirements and generated the requirements for establishing the priorities based on the data.

Developed strategies and implemented plans with cross-functional team to minimize the Installation and Warranty cost while improving customer satisfaction.

Established gap analysis and implemented plans toward achieving Organizational Excellence.

Supplier selection based on industry standards, quality, capacity, delivery and financial stability.

Initiated and implemented supplier improvements based on the reported problems from Mfg. and the customers – Supplier audit / visit and training on essentials as required including OMS.

Improved the efficiencies and the effectiveness of the Customer Satisfaction, GMI, Product

Trained and implemented Problem Solving Methodologies for internal and the suppliers to address problems.

Effective Management of the Contract Manufacturing both in the US and China. Improved the efficiencies and the effectiveness of the SO standards (business processes) including the internal lead auditor, supplier audits, trained, reinforced / simplified “Copy Exact” processes.

Celerity / Brooks Instrument: Sep. 2003 – Dec. 2008

Responsible for Quality & Reliability / Technical Account MGMT for Applied Materials and Lam Research.

Responsible for product quality and reliability, RI, Metrology, Operations, Engineering improvements, Customer Satisfaction, Supplier Quality, Engineering, Supplier Selection, outsourcing, processes and procedures improvements to achieve optimum performances including ISO 9001:2008 /2015

Established trending and CLCA for top five Customer and the Supplier issues for product improvements.

Conducted quarterly business reviews with key customers and the suppliers driving for improved customer and supplier relationships.

Conducted monthly Operational reviews with cross-functional teams achieving Operational Excellence.

Established Ongoing Reliability Test (ORT), Product Reliability Improvements utilizing reliability tools such as CLCA, HALT, HASS, ESS, ICT, Functional test for PCBAs and electronic modules including the deployment of SPC to achieve Cpk>1.33

Improved the implementation of the database for Field Problem Incident Report for tracking, reporting failure analysis when applicable to prevent the problem from reoccurring – using 8D methodology.

Supplier quality and commitment improvements utilizing the SSQA (derived from SEMATECH)

Established / initiated the foundation for Quality and Reliability, Supplier Quality, team accountability, Zero Defect milestone, addressing field issues, using detection as a baseline for prevention, promoted the concept of the Quality is everyone’s responsibility.

Created and mentored focused team for Novellus, Lam Research, Applied Materials and Intel to address the reported problems while implementing their requirements of Copy Exact and Process of Records.

Novellus Systems / GaSonics: March 1990 – Oct. 2002

Responsible for Quality and Reliability (Program Management & Supplier Engineering MGMT)

Responsible for Organizational Development, Quality Excellence / Awareness, Supplier Engineering management achieved an improved product quality and reliability, institutionalized Zero Defect milestone for manufacturing and our suppliers, resulting in major cost saving, customer satisfaction, meeting commitments, securing repeat orders.

Responsible for developing, modifying & implanting business processes / procedures to improve companywide efficiency & effectiveness (cost, quality, delivery, GMI, ownership & customer focus).

Initiated the proactive approach to quality and reliability for both internal and the suppliers through trending, reporting, FRACAS, problem solving methodologies, CAPA, ECO, CIP’s, and test procedures.

Initiated the improvement processes with cross-functional team for problem solving approach, team effectiveness, decision-making processes based on the data, trending while maintaining customer focus.

Managed New Product Introduction to the field and to Mfg. RMA and Material Review Board (MRB).

Developed Mfg. build sequence, Operations cycle time process and implemented ECO process resulted in major cost savings for mfg. and for the field while significantly improving customer satisfaction.

Coordinated with the team, the New Product Introduction to manufacturing through Pilot Production.

Utilized Kazan, Problem Solving Techniques and the 8D method methodology for addressing Engineering, Operations, Suppliers and field problems.

As part of the ISO and active member of SAP intergradations identified SAP requirements, developed and simplified company-wide business processes / procedures for improved performance / consistencies, product quality / reliability, MTBF and ensuring Engineering design meets agreed upon customer requirements / specifications / deliverables and achieved ISO certifications.

Successful Intel source inspections for Gamma 2300 tool as a result of timely addressing beta discrepancies, achieved class 1 supplier recognition from Intel.

I received recognition award in my name from Intel.

Developed the process for “merge-in-transit” for the Process Modules, Front End Robot, Load-Lock built @ Novellus and Contract Manufacturing.

Responsible for Product Development / Engineering

Based on the common engineering practices, established teams; hardware, software, and process, achieving dynamic and effective organization for the Product Development, company-wide customer focus, maximizing the management effectiveness, completing the products within the committed budget and on schedule

Implemented exit checklist and lessons learned for each phase: C&F, AML, product release, etc.

Defined and developed 300mm wafer processing tool for Photo Resist Removal, Isotropic Etch and Wafer Cleaning from C&F to pre-beta in 11 months (shipped to SC300).

Provided beta site support for I300I, Samsung, & SC 300 for process and equipment qualifications.

Supplier selections based on quality, on time delivery, inventory optimization (control) and competitive knowledge supporting the current and future technology.

Developed high throughput (dual chamber) 200 mm wafer processing tool from C&F utilizing and improving existing technologies and products with a common platform to save cost and provide value adds to customers.

Developed BOM, test methodology & transferred product through Advanced Manufacturing Lab (AML) to customers and to manufacturing / mass production.

As part of the “Whole Product Strategy” concept, responsible for Samsung and Intel “Customer Satisfaction”, received recognition award from both Samsung and Intel.

Initiated a process of customer and supplier involvement in design and development, resulting in ownership, design simplification, improved cycle time and cost containments.

Developed and implemented the Product Validation Test /IRONMAN and Product Characterization.

Established Burn In process for major electronic modules.

Defined and developed the concept of the “Clean“(new applications) based on the existing product platform resulting in new major market share.

Received a Patent for minimizing the chamber volume and alternative wafer transport for improved wafer throughput - cover page of Semiconductor International Magazine

Received the Semiconductor International Magazine editor’s choice for the best product. of the year award

Operations Manager

Responsible for Supply Chain Management (procurement / planning), Materials, MFG Engineering, Test Engineering, Quality Assurance, Production, CIP and Customer Special Requirements.

Implemented New Product characterization / documentations and transfer to mfg. and to the field.

Developed Mfg., Test Strategy and Test Methodology for improved productivity and reliability.

Accountable for “Key Customer” satisfaction (Intel), developed / implemented “Copy Exact” requirements for Intel, Samsung Motorola, IBM, TSMC, etc.

Developed and implemented progressive manufacturing improvement processes; reducing Mfg. cycle time “Dock to Stock” test cycle time; using “efficiency model” improved efficiencies from 45% to 65%

Created a culture of empowerment, ownership and accountability for improved performance.

Education: M.S. Engineering Management, Santa Clara University – Santa Clara, California

B.S. Electrical and Electronic Engineering, San Jose State University – San Jose, California

Patent: Co-inventor of wafer transport (cover page of Semiconductor International Magazine).

Certificates: Instructor for Problem Solving Techniques, Lead ISO Auditor, HALT, HASS, Product Reliability, Lean Manufacturing and Design for Six Sigma.

Training & implementation: SAP, MS Project, Excel, Power Point, Just-In-Time, Strategy Planning, Customer Focus, etc.

Affiliation: Member of IEEE, Semiconductor Industry Supplier Association (SISA) and ASQ.

OTHER EMPLOYMENTS: WATKINS-JOHONSON and EMERSON ELECTRIC (GaSonics purchased division of Emerson)

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