Team Member Customer Relations
Resume:
SAMIUDDIN M
ANSARI
S
A
Huntley, IL *****,
*.*******@*******.***
PROFESSIONAL SUMMARY
Hardworking manufacturing team member focused on improving production quality and performance. Set up and calibrate equipment to meet short- and long-term needs. Monitor and adjust equipment, avoiding errors and costly delays with diligent attention to settings and output.
SKILLS
• Product Testing • Good Manufacturing Practices • OSHA Compliance
• Payment Processing • Tax Collection • Customer Relations
• Good Math Skills
EXPERIENCE
Manufacturing Technician December 2021 - Current
Takeda Pharmaceuticals Round Lake, IL
• Resolved problems with production equipment using good troubleshooting, diagnostic, and repair abilities.
• Executed timely and accurate production activities with use of batch record instructions, Kept manufacturing teams in compliance with safety rules and practices by monitoring performance and correcting deficiencies.
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• Helped production team consistently meet deadlines.
• Increased productivity with improvements to production processes. Manufacturing Associate August 2018 - June 2021
Cardinal Health Crystal Lake, IL
Performed quality assurance tasks on finished products, completed routine inspections and conducted non-destructive tests.
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• Packaged, sealed and transported finished items for shipping.
• Packaged finished products into boxes, cartons and containers for shipping to customers.
• Inspected, cleaned and sanitized work areas to remove safety hazards and reduce production errors. Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
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Assistant Manager February 2017 - August 2018
Team Car Care Rolling Meadows, IL
Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems.
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• Maintained operational performance by skillfully handling opening and closing tasks.
• Monitored and documented team success through regular performance evaluations.
• Adjusted to multiple demands and shifting priorities in fast-paced work environment.
• Maintained operational performance with skillful execution of opening and closing procedures. Tax Analyst
VW Credit Inc Libertyville, IL
Resolved problems by actively pursuing communication and collaboration with taxpayers and duly appointed representatives.
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• Maintained accuracy by routinely verifying taxpayer information, identification numbers, and computations.
• Kept taxpayers informed about tax laws and processes with informational brochures and notifications.
• Prepared monthly use tax accruals and other month-end journal entries.
• Processed and mailed tax returns and related paperwork to appropriate taxing authorities. EDUCATION
Bachelor of Science (B.S.) - Business Finance
Elmhurst University, Elmhurst, IL
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