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Customer Service Machine Operator

Location:
Williamston, SC
Salary:
Negotiable
Posted:
January 04, 2024

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Resume:

Desmond B. Wesley

** ******** **. ***********, ** 29697

Phone: 864-***-**** cell: 214-***-**** E-Mail: ad2gaa@r.postjobfree.com

Education

Jarvis Christian University, Bachelor of Science in Sociology

Temple Junior College, Associates in Business Management

Objective

To obtain a position that will enable me to utilize my strong organizational skills, educational, and financial background, as well as the ability to work well with others on every professional level. To grow with that company and develop a career. I want a job that will give me more time to be with my children and personal time for my projects.

Experience

Machine Operator/Trainer Robert Bosch Anderson, SC 05/2016 to 10/22/2023

I train new incoming employees. Assist the supervisor when it comes to more difficult jobs and any

offline paperwork necessary.

I counted on to be a team leader and set schedules for other team members.

I retrieve supplies as it pertains to our daily operations.

I Set meetings up when they are called for at the convenient time required.

I am an active participant of safety and preventative ideas in our company.

Customer Service Agent (Tier 2) TurboTax Greenville, SC 01/2015 to 04/2017

I assist customers with simple tax questions or get them to the correct experts to answer the

questions that have legal implications.

I have a very strong understanding of tax and tax laws that exist today and how one should file

their taxes.

Assist tier 1 agents when they had questions or needed help with giving correct information.

. All calls were taken via video chat. This was a seasonal position, and ended in April

Property Manager/Owner/Leasing Agent Twin Lakes, Inc. Williamston, SC 05/2009 to present

Draw up contracts per business that is taking place on property, and enforce that contract as needed. File and complete deed transfers when it was needed.

Maintain the grounds, spanning over 16 acres and two lakes, including the owner’s residence. Handle all human resources duties as well as payroll.

Records were kept as well as, taxes, data entry, and knowledge in aquatic entomology, aquatic engineering, landscaping, and event planning daily. The collection of payments including leases, rentals, or damages was also a responsibility.

I maintained this job as well as my field manager position until that contract was fulfilled.

I became one of the number one pay lakes in this region.

Field Manager/Bookkeeper D.B.C. Family Services Charlotte, NC 07/2009 to 05/2011

Oversee several home care specialists in the charlotte area.

Responsible for getting medical supplies to these specialists and anything else needed to do an . effective job

Ensure that everything is being done legally and with care at each site.

Occasionally make sure that the financial books are kept up correctly.

Loan Officer Towers Capital, LLC Atlanta, GA 05/2005 to 07/2009

Assisted clients in determining financial needs and recommended appropriate credit solutions.

Analyzed risk potential and made sound lending judgments on mortgage and home equity loans.

Interviewed loan applicants and created, processed and prepared files for closing.

Promoted and recommended products and services, answered client’s inquiries, and advised clients of loan negotiation status.

Top earner every year I was there.

Field Supervisor Ameripark, Inc. Atlanta, GA 01/2003 to 04/2005

Assisted in the management of parking lot leasing company with staff of four office employees, twenty-one valets between three locations.

Developed training materials for the staff, significant in improving the response from new customer satisfaction surveys.

I was also responsible for balancing the daily cash receipts and collections from each site.

Provided exceptional customer service to individual consumers and various business clients that utilized our services.

Promoted from valet to supervisor after two months of employment.

Program Director Boys & Girls Club of Gregg County Longview, TX 04/1998 to 4/2001

Developed and lead educational activities for the youth groups.

Managed employees’ scheduling and activity schedules for all youth groups.

Coordinated the development of new marketing programs for local fundraising activities.

Hired out of college build the first of these non-profit organizations in the county. It was the first Boys & Girls Club in Gregg county.

Computer Skills/Other

Advanced skills in Microsoft Word, Excel, and Outlook, Calyx & Point processing applications (mortgage consulting), as well as various programs related to the job requirements including data entry. I also have experience in manufacturing, such as fork lift driving, shipping and receiving, assembly, and packing. Retail, commercial, inside and outside in the sales field. Door to door sales as well as appointed sales.



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