LaKendra Alexander

Shreveport, LA *****

ad2g9f@r.postjobfree.com

+1-318-***-****

I am an enthusiastic, self- motivated,reliable,responsible and hard-working person. I am very mature and I'm the perfect team worker. I work well both in a team or an Indvidual setting. I work perfectly fine under pressure and adhere to all company guidelines and schedules. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant

Ochsner Health - Shreveport, LA

January 2022 to Present

• complete administrative and clinical tasks

• scheduling appointments and taking patients' vital signs Substitute Teacher

Caddo Parish School Board - Shreveport, LA

August 2021 to Present

• manage behavior

• quickly interpret lesson plans

• create reports that inform permanent staff members about what's going on in their classroom. Assistant Store Manager

Family Dollar - Shreveport, LA

May 2023 to September 2023

• Assist the Retail Store Manager in planning and implementing strategies to attract customers

• Coordinate daily customer service operations (e.g. sales processes, orders and payments)

• Track the progress of weekly, monthly, quarterly and annual objectives

• Monitor and maintain store inventory

• Evaluate employee performance and identify hiring and training needs

CSA-Bossier

General Dynamics Information Technology

responsible for providing superior customer service

focusing on the individual needs of each customer

recommending the appropriate service while directing the customer as to where to go next

according to the outlined procedures that follow

Dental Assistant

Aspen Dental - Bossier City, LA

May 2022 to April 2023

• Ensure that patients are comfortable in the dental chair.

• Prepare patients and the work area for treatments and procedures.

• Sterilize dental instruments.

• Hand instruments to dentists during procedures.

• Dry patients' mouths using suction hoses and other equipment.

• Instruct patients in proper oral hygiene.

Mental Health Technician

Ochsner LSU Health Shreveport - Shreveport, LA

August 2022 to January 2023

Provides care to patients in a manner that promotes safety, comfort, and the therapeutic environment.

• Listen to patients' concerns, observe their behavior, and record their condition.

• Report changes in patient health or behavior to medical staff.

• Lead patients in therapeutic and recreational activities Call Center Manager

Teleperformance - Shreveport, LA

January 2019 to August 2021

• Answer inbound calls for healthcare clients.

• I carefully answered any billing questions for clients making sure they received insight and understanding of every detail explained on each call.

• I always built a human connection with all members by placing myself in their shoes for a minute to give myself a better understanding.

Delivery Clerk

Caddo Correctional Center - Shreveport, LA

January 2017 to June 2019

• Delivered products in a timely and courteous manner

• Loaded packages

• Maintained ongoing communication

• Managed paperwork

• Inspected and maintained cleanliness of dorm rooms

• Obtained package signatures

• Consistently completed on-time deliveries

Caregiver/Personal Assistant

M&M sitting service - Shreveport, LA

April 2016 to August 2018

• Private sitting

• Provide supervision and care for residents such as housekeeping and errands depending on the items stipulated in the contract.

• Worked in locations including hospitals, nursing homes, and senior communities. Assistant Stock Manager

Wal-Mart Neighborhood Market - Bossier City, LA

January 2016 to December 2017

• Lead a team of over 24 employees.

• Processed incoming and outgoing orders.

• Made sure workers worked safely and followed all company guidelines.

• Restocked and repriced inventory.

Cashier

Marshalls TJ MAXX - Shreveport, LA

May 2014 to January 2016

• Opened the store

• Assisted with customer inquiries

• Helped customers find what they are looking for

• Handled customer complaints and concerns

• Handled returns and exchanges

• Handled cash and credit transactions

• Counted cash drawers

• Stocked merchandise

Education

High School Diploma

Woodlawn Leadership Academy - Shreveport, LA

2012 to 2016

Skills

• CUSTOMER SERVICE

• ADMINISTRATIVE ASSISTANT

• CLERICAL

• RECEPTIONIST

• CASH HANDLING

• Care Giver

• Laundry

• Home Care

• Meal Preparation

• Cooking

• Senior Care

• Manufacturing

• Production planning

• Purchasing

• Hotel experience

• Documentation review

• Filing

• CNC milling machine

• Dental Assisting

• Bookkeeping

Certifications and Licenses

Certified Dental Assistant

X-Ray Certification

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