Quality Assurance Testing Tools
Resume:
Balaji Manimangalam
***********@*****.***
Professional Summary
** ***** ** *****-** experience in the field of Software Testing and Quality Assurance with diversified skills in Functional and Automation among various automated testing tools, SOA Testing and Manual Testing
Also has good knowledge of Waterfall and Agile Methodologies.
Worked in a role with direct client interface for 12+ years in locations like USA, Germany and responsible for analyzing strategic/tactical business prospects.
Extensive knowledge in SaFe agile methodology.
Involvement in Guide wire and Sales Force Product testing.
Also involved in implementation and testing of GenAI modules of salesforce.
Managing CI\CD build pipeline using Bamboo & Jenkins and enabling In-Sprint Automation through Selenium scripts and Ready API scripts.
Involved in automated testing framework and suites for web services.
Expertise in end-to-end integration testing for SOAP, Restful services.
Experience in web service/ API automated test tools, especially SoapUI Pro/ Ready API.
Sound knowledge in ALM, JIRA, RTC, Rally, SOAP UI, RESTAPI.
Extensive knowledge in SonarQube and Veracode code quality and vulnerability tools.
Excellent track record of managing programs/projects on the global delivery model.
Involved in proposals, resource management, stakeholder’s management appreciating the cultural differences in communication, and identify in cost benefitting opportunities for both vendor and customers.
Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.
Accustomed to fast paced environment, changing priorities, multitasking & experience in handling multi-vendor challenges.
Skills Profile
Technical
Operating System
Windows, UNIX, LINUX, Mac OS
Environment
Client/Server, Mainframes
Database
SQL Server, MySQL, MS-Access, Oracle
Bug Reporting Tool
JIRA, HP Quality Center, RALLY, RTC
Testing Tools
Selenium WebDriver, Junit, TestNG, HP Quality Center, SOAP UI, POSTMAN
Languages used
Java, Javascript
Product Testing
Guidewire Claim Center, Guidewire Policy Center, Salesforce, GenAI.
Continuous Integration Tools
Jenkins, Cloud bees, Subversion, GitHub, SonarQube, Veracode, Splunk.
Functional
Management and Leadership Skills
Ability to produce realistic software schedules, Account Proposals, Project Management, Test Planning, Requirement Analysis, Scripting, Project Estimation and delivery.
Training & Development
Technical ability to Train newcomers to the project and troubleshooting and delivery of the scripts.
Professional Organizations
Organization’s Name
Designation
Dates of Employment
Location (City & State)
From
(DD-MON-YYYY)
To
(DD-MON-YYYY)
Cap Gemini America Inc.
Senior Manager
05-Aug-2019
Present
Woodland Hills, California, USA
Cognizant Technology Solutions
Senior Associate
02-July-2010
26-July-2019
Dover, New Hampshire, USA
HCL Technologies
Lead Engineer
03-Feb-2005
18-May-2010
Chennai, Tamil Nadu India.
Professional Experience (In Reverse Chronological Sequence)
Organization Name
Cap Gemini America Inc.
Client Name
Farmers Insurance
Project Name
SRM Wranglers, Automation Express & GenAI
Project Duration
April 2021 to Present
Role/Title
Test Manager - Onsite
Work Location
Woodland Hills, California, USA
Project Description
SRM is Service Operations work management system. Via SRM, Service Operations can track phone calls, chats, referrals, and other customer/agent correspondence.
The application will:
• Present a 360-degree view of our customers across brands
• Integrate our Knowledge Management to provide real-time assistance
• Provide a consistent Service Request process across all brands
• Allow for greater communication and communication across teams
• Integrate with other technologies so that our customers can communicate with us in their method of choice
Responsibilities
Contribute to QA Estimation and Resource forecasting. Manage the test environment including test data, configuration, user access, test design, review and execution.
Interact with Subject Matter Experts (SMEs) review the designs of systems and features to ensure testability.
Involved in Salesforce and Guidewire product end to end testing.
Also involved in implementation and testing of GenAI modules of salesforce.
Managing automation team and DevOps team.
Customization of Automation Framework based on application.
Create test plan and test strategy for the major Projects and Enhancements
Attend project planning and mitigation planning sessions with the client team on a weekly basis.
Co-ordination with other teams/ Vendors during various activities and triages.
Operating Systems
Windows
Software / Special Tools
MDM, GW Policy Center, Rally, Salesforce, Selenium, Jenkins, SonarQube, Veracode, Splunk, Git Hub
Languages
Javascript, APEX
Organization Name
Cap Gemini America Inc.
Client Name
Farmers Insurance
Project Name
Finance Loss Reporting
Project Duration
August 2019 to March 2021
Role/Title
Test Lead - Onsite
Work Location
Woodland Hills, California, USA
Project Description
Project involves the development and reporting the Financial loss Information. Financial Loss Reporting system (FLR) is a downstream to the Guidewire claims center which claims and financial information will flow from claim center to FLR for reconciliation and development of various claim financial reports to share to downstream systems for further validations.
Responsibilities
Interacted with downstream business teams to understand requirements.
Worked with Business stakeholders to deliver new functionalities.
Insightful experience in test management activities in defining processes, quality assurance, project tracking, resource management, risk identification, deriving mitigation plans, test plans, effort estimations, test data management, and handling escalations.
Onsite-Offshore coordination
Automated Test Scripts Execution through Jenkins and Reporting.
Ensured timely updates to program highlighting the project progress, risks, issues, metrics, and escalations.
As part of this project, Test Management Utility tool was built for test case generation and integrated with Jenkins to trigger automation using Selenium web driver.
Publish reports in the form of live dashboards on the daily progress.
Facilitate Defect Triage meetings with stakeholders and publish defect report to the management.
Update the regression test cases to provide the maximum coverage, Forms and User Interfaces.
Operating Systems
Windows
Software / Special Tools
ALM, Rally and Jenkins.
Languages
Mainframe, Selenium, Python.
Organization Name
Cognizant Technology Solutions
Client Name
Liberty Mutual Insurance
Project Name
Federated Services for Ironshore Integration
Project Duration
July 2017 to July 2019
Role/Title
Senior SDET
Work Location
Portsmouth, New Hampshire, USA
Project Description
Project involves development of API for a data integration system. Service will have capabilities to search and retrieve Policy information from multiple Policy Systems. Services will federate as needed across multiple sources. API would be exposed as SOAP based web service as well as RESTful web service so that it can be consumed by various clients.
Responsibilities
Setup the git code repository using Bit Bucket.
Set up the CI/CD pipeline using existing templates in Bamboo.
Involved in development of SOAP and RESTful web services using MuleSoft.
Implemented Password encryption using Secret Key Injection from Cloud Forge.
Automated data driven web service tests using READYAPI and integrated with CI/CD pipeline.
Creation and manipulation of XML messages dynamically for test requests.
Execution of SQL queries for database validation.
Involved in Performance Test Scripts preparation using Gatling.
Used Monitoring/analyses tools like New Relic, Grafana and Solar Winds.
Stakeholder management with all integrated customers, build technical competency and expand knowledge partnering with cross teams.
Interacted with business analysts to understand requirements. Worked with Business analysts to deliver new functionalities.
Insightful experience in test management activities in defining processes, org changes adaptation, quality assurance, project tracking, resource management, risk identification, deriving mitigation plans, test plans, effort estimations, test data management, and handling escalations.
Operating Systems
Windows
Database
AWS Aurora, MS SQL Server
Software / Special Tools
MuleSoft V3.8, SoapUI, Postman, READY API, Gatling, New Relic, Grafana, Bit Bucket, JIRA, AWS, Pivotal Cloud Foundry, Cloud Forge, and Bamboo.
Languages
Java, SOAP web services, Micro Services, RESTful web services, Maven, Spring Cloud, Spring Boot, Spring Security.
Organization Name
Cognizant Technology Solutions
Client Name
Liberty Mutual Insurance
Project Name
Guide wire Upgrade for VIA Claim center
Project Duration
May 2012 to June 2017
Role/Title
Test Lead
Work Location
Dover, New Hampshire, USA
Project Description
The primary scope of the project is to upgrade the Claim Center Guidewire 5 version to Claim Center Guidewire 8, including underlying technologies that are required to make the upgrade possible. In addition, the upgrade also required that other technologies be upgraded to make upgrade possible and to align with current Liberty Mutual standards.
Responsibilities
Responsible for leading the complete onsite QA activities and assist multiple stakeholders in planning core development and co-ordinate the complete testing activities across all testing teams located onsite and offshore.
Building confidence to customer on understanding the overall business processes handled by different agile teams.
Developed Selenium scripts using TestNG framework.
Preparing service Integration tests using SOAP UI Pro for response validation.
Preparing data driven web service testing using SoapUI automated testing tool.
Creation and manipulation of XML messages dynamically for test requests.
Creating automation scripts for both REST & SOAP based web services.
Creation of different types of responses like JSON, XML by adding assertions.
Involve in sprint planning, share testing efforts, identify environment readiness, ensure test data setup, adhere to sprint ceremonies learning's and consistently achieve the velocity delivered.
Track closely on all the customer centric parameters and bring in value ads that will help team’s productivity.
Operating Systems
Windows
Database
MS SQL Server
Software / Special Tools
Selenium, SoapUI, Postman, Bit Bucket, ALM.
Languages
Java, SOAP web services, Micro Services, RESTful web services, Maven.
Organization Name
Cognizant Technology Solutions
Client Name
MetLife Insurance
Project Name
MetLife – Disability UAT
Project Duration
July 2010 – May 2012
Role/Title
Test Lead
Work Location
Chennai, India
Project Description
MetLife finds a new solution through “Total Absence Management system” for its customer to provide robust absence management. Customers can intake and manage the absences of their employees through TAM. It is a web-based application with the front end called LISA and backend being Cyber shift. A customer can configure any number of absences and its rules to manage the absence of its employees.
Responsibilities
Created Test Plan, Estimations, test execution metrics and automated the regression test suite using UFT.
Manage multiple stakeholder’s expectations, challenges and issues professionally and diplomatically. Understand and appreciate the cultural differences in communication.
Update the detailed testing status to the entire program via weekly status reports, teleconferences and effectively track the milestones without any deviations.
Mentor teams to scale up on the domain knowledge, processes, soft skills, performance and effectively action on the project deliveries without any slippages.
Frequently appraise customers on the testing activities adhering to the plan, and continuously work on the feedbacks received for maintaining better harmony in the program.
Audit Offshore Team Execution Results for completeness and accuracy
Connect with the deployment team to make sure all the service packs and FTP’s are loaded in QA environments to complete the deliverables for that release.
Operating Systems
Windows
Database
MS SQL Server
Software / Special Tools
QTP, ALM.
Languages
.Net, HTML
Organization Name
HCL Technologies
Client Name
KLA-Tencor
Project Name
Viper–COPPERHEAD (2435) Wafer Inspection System.
Project Duration
February 2005 – May 2010
Role/Title
Test Lead
Work Location
Chennai, India
Project Description
Viper 2435 is a Macro Defect Inspection system in the industry's first fully automated inspection system designed to detect yield-killing macro defects (30 microns and larger) generated in the lithography process. The Viper 2435 is a 300 mm wafer inspection tool intended to detect macro defects (> 30 µm) during the After Develop Inspection (ADI) phase of the wafer production process. It employs both dark field (DF) and bright field (BF) channels to detect defects. The capabilities of the Viper 2435 complement those of other KLA-Tencor products, which generally detect micro defects.
Responsibilities
Created Test Plan, Estimations, test execution metrics and automated the regression test suite using UFT.
Attend project kick off meetings, participate in initial planning, review high level estimates and follow up on documentations with all project stake holders for testing activities.
Mentoring and Monitoring the Testing Team.
Involved in Test Plan, Test case design, Estimations, Reporting and test execution.
Setting up Test Environment
Conduct defect analysis of completed projects and support Defect Review Triage Meetings, Review acceptance criteria for accuracy, clarity and completeness.
Operating Systems
Windows
Database
MS SQL Server
Software / Special Tools
QTP, ALM.
Languages
VC++, .Net, C#
Certifications
SAFe 6.0 agile certified Professional
SAFe 6.0 Scrum Master
Education
Course of Study
Specialization
Name of University
Year of Completion
Master of Engineering
Engineering Design
ANNA UNIVERSITY
2004
Bachelor of Technology
Mechanical Engineering
JNT UNIVERSITY
2002
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