Appointment Setter Sales Floor
Resume:
SHIRLEY BYRD
Lewisville, TX ***67
972-***-**** - ad2g7h@r.postjobfree.com
PROFESSIONAL SUMMARY
Effective at organizing paperwork, resolving discrepancies and working with third parties to clear issues. Manages high-volume paperwork in environments with high production targets. Self-motivated and reliable with excellent teamwork, problem solving and organizational skills. Organized Receptionist and Appointment Setter with 9 years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.
WORK HISTORY
7/23 to present Retail-Store Clerk
Burlington – Lewisville TX
Worked Fitting room making sure customers had clean safe place to try on clothes.
Monitored that the amount of pieces that they took in matched what came out.
Sorted clothes by category and place on rack to be put back on the sales floor.
Did Recovery which include picking up items not in their proper place and placing them correctly.
Did “Over/Under” which was picking up item that were thrown over the rack and/or dropped on the floor and placing in correct area of sales floor.
10/2016 to 04/2022
Transaction Processor
Conduent Commercial Solutions – Dallas, TX
Set up, stored and updated customer files and department records.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Self-motivated and able to work alone and with minimal supervision
05/2008 to 08/2016 Scheduler
Orkin Pest Control – Carrollton, TX
Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Realigned production schedules to factor in changing conditions such as materials shortages and weather restrictions
Conferred with managers and sales teams to revise plans and achieve demanding targets.
Answered phone calls and questions from potential customers.
Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
Entered daily data in computer and documented office activities.
Assisted office team by making phone calls, copies and appointments. Set appointments with customers.
04/1994 to 03/2008
Administrative Assistant
IKON Office Solutions, Ricoh USA – Farmers Branch, TX
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Restocked supplies and placed purchase orders to maintain adequate stock levels. Maintained staff directory and company policy handbook for human resources department.
Created PowerPoint presentations for business development purposes.
03/1973 to 04/1994 Supervisor
TIG/Transamerica Insurance – Los Angeles, California and Dallas, Texas
Maintained compliance with company policies, objectives and communication goals.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Optimized work of multiple departments to meet internal deadlines while establishing strong rapport with internal clients.
EDUCATION
06/1965 High School Diploma
John C Fremont High School - Los Angeles, CA
REFERENCES
Mike Myers
Orkin Pest control
3330 Keller Springs Rd. Suite 240
Carrollton TX 214-***-****
Robin Bryant
7-11 Store Support Center
3200 Hackberry Rd
Irving TX 75063
Kay Futrell
2716 Glascow Ct
Flower Mound TX 75022
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