Maria E. Miranda

*** ***** ** ** *******, WA ****6 253-***-**** ad2g75@r.postjobfree.com

Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality. Possesses 3+ years of relevant experience as a Medical Records Clerk.

High Academic Honors Recognition.

Strong written, verbal, and interpersonal skills for effective communication and documentation.

Adept at managing time, coordinating details, and balancing competing demands.

Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

Greenway Prime Suite EHR / Microsoft Word, Excel, and PowerPoint; Types 42 WPM.

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite EHR Front Office Operations Medical Office Procedures Scheduling Insurance Verification Insurance Claim Processing CMS 1500

CMS 1450 (UB-04) Managed Care (HMO PPO POS) Workers Compensation Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Medical Terminology Anatomy &

Physiology HIPAA Compliance

Medical Coding (ICD-10-CM HCPCS CPT) Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) 3rd Party Payers

Ultimate Medical Academy Associate of Science Degree - Medical Billing and Coding, 2020

Medical Billing Services, Eatonville, WA

Revenue Cycle Management Clerk, Patient Accounts Receivable

Contact insurance companies about outstanding balances.

Enter data electronically to process charges, payments, denials, and adjustments.

Perform insurance and billing clerical duties.

Verify patient account information against insurance program specifications.

01/2017 - Current

Assist patients with understanding the Explanation of Benefits and address inquiries related to Medicaid / Medicare billing.

Discuss coverage and eligibility issues or concerns with patients.

Treasures Thrift Store, Shelton, WA 05/2015 - 10/2015

Cashier / Customer Service

Received payment by cash, check, and credit / debit cards, maintaining all cash and receipts.

Processed transactions and provided prompt and courteous customer service.

Worked as part of a team and interacted with diverse customers and staff members.

Offered a positive customer experience through customer care and attention to detail.

Goodwill, Tacoma, WA 01/2015 - 03/2015

Retail Sales Associate / Customer Service

Assisted customers with finding merchandise and organized the sales floor.

Completed SKU lookups and supported incoming / outgoing merchandise transfers.

Maintained inventory through daily documentation and replenished orders.

VOLUNTEER EXPERIENCE

Church Ministry, Las Vegas, NV 05/2011 - 08/2014

Ministries Helper

Served the homeless food and provided warm clothing and job resources.

QUALIFICATIONS

EDUCATION

PROFESSIONAL EXPERIENCE

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