NANCY L. GREER

**** ***** ***** ****, ***. **** 517-***-**** Lexington, KY 40517

ad2g6x@r.postjobfree.com

Summary of Qualifications

Comprehensive technical knowledge coupled with extensive business process analytical experience required to develop and execute a strategic business/project plan. Possess strong managerial, interpersonal, communication, and analytical skills.

12/1/2020 To 12/31/2023 i-94 Corridor Project President, Board Member

Spring Arbor, MI

Created and managed a Michigan non-profit corporation (501(c)3 providing HS Diploma and GED education support services. From June-December 2023, I have been executing the dissolution of the non-profit.

04/05/2022 To 5/4/2023

Health Alliance Plan

Vendor Mgt. Print Program Mgr.

Troy, MI (Remote)

Perform issue management, change management, and loss recovery for cancelled enterprise vendor management print materials program.

Create (11) or Renew (1) contracts for all print vendors (12), establish budget and invoicing processes, reconcile outstanding financials, manage project administrative close.

09/2020 To 4/5/2022

Nancy L Greer d/b/a Business System Consultants

Spring Arbor, MI 49283

Sole Proprietor-Independent Consultant

•Perform program management, change management for company-wide process definition and tools analysis, create organizational charts, job descriptions and workforce training content for ERP implementation.

•Generate RFPs, negotiate and execute contracts for procurement of program services and products.

•Create Sales to Ship tracking system and dashboard using SmartSheet application.

08/2015 To 09/2020

Consumers Energy Company

Jackson MI 49201

Supply Chain IT Contract Specialist

•Manage IT project procurement projects through Supply Chain contract negotiation, risk assessment, contract development, approval, and execution. Manage Ariba contract workspaces. Manage SAP Purchase Orders.

•Manage SharePoint design and development project for IT Vendor Management; administer sites, pages, and permissions; manage stakeholder communication, coordinate user testing and implementation. Develop and conduct end-user training.

•Manage project to create IT MSP contract development and change system, from requirements definition and acceptance criteria through testing and deployment. Manage vendor management development project for IT vendors, including creation and reporting for CMS Service Level Agreements for MSP suppliers and problem resolution (ServiceNow).

05/2005 To 06/2015

Business System Consultants, Inc. Lathrup Village, MI 48076

President

•Manage IT project management office implementation.

•Develop IT project management office processes, procedures, and tools.

•Manage SmartSheet design and development project for IT Program Management Office intake, project reporting, and executive dashboard. Develop and conduct end-user PMO process training.

•Provide IT contract assessment, recommend and execute contract changes.

•Develop & implement Contract Management database, intake, measurement, and Contract Lifecycle Status reporting tools, using Smartsheet and SharePoint applications.

•Define and document enterprise financial and IT processes to facilitate implementation of ERP finance module(s).

•Develop IT and Financial process and data models for client merger and acquisitions.

02/2008 To 08/2013

Technology Partners, Inc. (ISG-One)

The Woodlands, TX

Principal Consultant

•Manage program to design and build PMO; define PM strategy, plan, and execute PMO design and staffing. Execute PMO processes and deliver projects.

•Provide program management for global pharma companies (3 separate countries / legal entities) to assess and merge IT assets and transfer licenses under resulting parent global corporate IT team.

•Perform change management and risk assessment for IT and telephony contracts for global automotive corporation. Define, document, and manage contract reporting and renewal processes. Manage client Service Level Agreements for performing suppliers.

08/1995 To 02/2008

Murphy Business Systems

Mt. Pleasant, MI

Independent Consultant

•Global Program Manager / Contract Administrator for General Motors IS&S Department, working with GM primary global strategic suppliers of Design, CAD, and Visualization software through responsible for supplier and project contract management, process development and implementation, as well as overall program administration.

oAccountable for financial performance and reporting; Oversight responsibility for individual development project performance, management of contract deliverables.

oFacilitate contract issue resolution; Participate in contract negotiation; Manage license distribution.

•Program Manager for technology development for General Motors, working with GM primary suppliers of information systems through the IS&S department; responsible for contract management, process development and implementation, and overall program administration; Accountable for financial performance and reporting; Oversight responsibility for individual development project performance.

•Project Manager for Technology Team for General Motors, IS&S Department, providing overall administrative support in development of IS&S Technology Roadmap

•Process Analyst for organizational innovation in Design Engineering for General Motors, Truck Division, defining “As Is” process models and providing recommendations for “To Be” process models.

•Co-Project Manager for information technology installation (PeopleSoft Payroll and Human Resources) for Detroit Public Schools, coordinating efforts of 13 independent consulting firms, development and administration of comprehensive project plan, communication methodology and verification of project deliverables.

•Consultant for Business Process Re-engineering for Wayne County Employees Retirement System

•Co-Project Manager for Process Mapping for Detroit-Wayne County Medicaid processes for Mental Health Audit and Risk Management Departments

Additional positions held prior to 8/1995 include:

Quality Manager

Renosol Corporation Farwell, MI – Manage new product development projects, vendor quality, customer quality and issue resolution.

Director, Quality

Nartron Corporation Reed City, MI – Manage design, development, and implementation of Quality Management System project.

Platform Quality Coordinator

CPC Div. GMC Warren, MI – Manage projects for new product development, prototype, pilot and production release.

Sr. Reliability Engineer

Inland Fisher Guide GMC Troy, MI - Manage projects for new product development, prototype, pilot and production release.

Manufacturing Engineer

BOC Div. GMC Wentzville, MO - Manage projects for automotive assembly and part changes.

Human Resource Administrator

Barry-Wehmiller Corporation St. Louis, MO -Manage HR Employee Benefits, Payroll and Training projects.

Education & Professional Certifications

2005-2011

Lawrence Technological University

Southfield, MI

M.S.- Architecture & Design/Interiors

1987-1990

Oakland University

Rochester, MI

B.G.S., Political Science

1978-1986

University of Missouri

St. Louis, MO

94 Credit Hrs.-BSBA Computer Science

ASQC Certified Quality Engineer (CQE-06/1990-Expir.), PMI Project Management Professional (PMP-7/2008-Expir. 9/2018), ITIL V3 Foundations Certified (6/2009); Certified Supply Chain Professional training, ScrumMaster Certification training.

Skills / Applications

Contract Management: Negotiation, Creation, Execution, Change Management for Procurement using ARIBA CM

Data/Document Management Systems: Document management with automated notifications and approval workflows using SharePoint and SmartSheet

Business Process Re-Engineering / Analysis: Process Mapping using Visio; SIPOC/RACI using Excel or SmartSheet

Program / Project Management: SDLC tailoring using SmartSheet (Waterfall & Agile); Plan, Define, Deliver, Test, Deploy, using Project, SmartSheet, Excel applications

Policy, Procedure, Process & Training Development: Process Mapping using Visio; Policy and Procedures using Word; Training Modules using PowerPoint

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