Customer Service Travel Agent
Resume:
Pamela Godwin
Whigham, Ga ***97
*.*******@******.***
Summary:
Highly skilled and experienced professional with a strong background in travel agency operations, salon management, and office administration. Proven track record of achieving exceptional results in customer service, event coordination, and team management. Seeking a challenging position to utilize my skills and expertise in a dynamic and growth-oriented organization.
Work Experience:
Evolution Travel - Travel Agent
July 2023 - Current
- Successfully assist clients in planning and booking travel arrangements, ensuring exceptional customer satisfaction.
- Utilize extensive knowledge of various destinations, travel packages, and industry trends to provide personalized recommendations to clients.
- Consistently meet and exceed sales targets, resulting in increased revenue for the company.
- Develop and maintain strong relationships with clients, vendors, and industry partners to enhance business opportunities.
Smart Styles Hair Salon - Hairstylist / Salon Manager
January 2021 - July 2023
- Managed daily salon operations, including scheduling appointments, supervising staff, and ensuring a high level of customer service.
- Demonstrated expertise in various hair styling techniques, including cutting, coloring, and styling, resulting in a loyal client base.
- Implemented effective marketing strategies to attract new clients and increase salon revenue.
- Trained and mentored junior stylists, fostering a positive and collaborative work environment.
Trulock Custom Barrels - Office Manager / Tool Programmer
September 2016 - January 2021
- Oversaw office operations, including inventory management, order processing, and customer inquiries.
- Developed and implemented efficient tool programming processes, resulting in improved productivity and reduced errors.
- Collaborated with cross-functional teams to streamline workflow and enhance overall efficiency.
- Assisted in the development and implementation of quality control procedures to ensure product excellence.
Education:
Master's Degree in Cosmology Business Management
December 2010
BS in Psychology School Counseling
October 2023
Skills:
- Exceptional customer service skills, ensuring client satisfaction and loyalty.
- Proven experience in event organization and coordination, ensuring successful and memorable events.
- Proficient in Microsoft Word, Excel, and other relevant software applications.
- Strong leadership and team management abilities, effectively managing highly skilled professionals.
Additional Information:
- Fluent in English and Spanish.
- Excellent interpersonal and communication skills.
- Detail-oriented with strong organizational abilities.
- Ability to work under pressure and meet tight deadlines.
References:
Jerrod Trulock
Terri Skipper
Leanne Egan
Contact this candidate