PROFESSIONAL

SUMMARY

Hardworking and passionate college student with strong organizational skills

eager to gain hands-on experience as I pursue my career path. Holds a track record of academic excellence and working to maintain that strength within my years of undergrad. Continuing volunteer providing experience helping medical center with daily tasks and needs. Driven by cause to work diligently to accomplish my goals, while being able to learn concepts very quickly and a fast-paced worker. Strong work ethic and interpersonal skills

(conflict resolution). Able to handle challenging work and has excellent time management skills. Ambitious in wanting to build my future, beginning with securing positions that will reflect my journey of pursuing my dream occupation.

SKILLS

Public Speaking

Team Collaboration

Supervision & Leadership

Customer Service

Good Work Ethic

Planning and Organization

Critical Thinking

People Skills

Team Building

Friendly, positive attitude

WORK HISTORY

Volunteer / UCI Medical Center - Irvine / 06.2023 - Current Assist nurses in proper help if needed

Stay within my nursing unit, checking on patients if they are in need of anything

Answer call lights at a desk

Discharge patients by bringing them down to their designated pick up destination

Restock carts with gloves, masks, disposable gowns, and etc. Carried laboratory specimens, results, and charts to appropriate departments

Provided support and companionship to patients in need of assistance Reported patient requests, concerns, and other observations to staff Barista Trainer / Starbucks - Costa Mesa, CA / 09.2022 - Current Trained new team members with positive reinforcement and respectful, encouraging coaching

Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Customized training strategies based on individual barista knowledge, experience and strengths

Taught proper procedures and strategies for success to new employees Maintained calm demeanor during high-volume periods Developed lesson plans, instructional materials and written practice tests SAMANTHA DUONG

ad2g6a@r.postjobfree.com 657-***-**** Santa Ana, California 92707 for trainees and training courses

Memorized recipes for specialty coffee beverages and seasonal offerings

Retail Sales Associate / Abercrombie & Fitch - Costa Mesa / 09.2021 - Current

Greeted customers and helped with product questions, selections, and purchases

Stocked merchandise, clearly labeling items, and arranging according to size or color

Maintained clean sales floor and straightened and faced merchandise Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts

Handled price checks and merchandise transfers

Restock shelves and racks, using product knowledge to suggest items to match customer needs

EDUCATION

University of California, Irvine - Irvine / Expected in 06.2026 Bachelor of Science: Biological Sciences

Segerstrom High School Santa Ana, CA

High School Diploma

All four years of HS - Principal's Honor Roll (4.0+ GPA) Took 9 AP Courses

4.3 Weighted GPA

Class Size Rank: 57 / 605 Students

Captain for Girls Soccer team (2 years)

Volunteered at Heart of Jesus Retreat Center (2 years) Advocacy Project on Climate Change

Vice President for AVID

Awarded Partner of Quarter at my current job within 2 months of employment

Extracurriculars:

- Volunteer at hospital

- Weekly soccer games

LANGUAGES

Spanish

Professional Working

Contact this candidate