Scrum Master Project Manager
Resume:
www.linkedin.com/in/crocamora
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Cindy Rocamora
A software development expert with a strong background in project management and Agile methodologies. Holding a bachelor's degree in business administration with a major in finance as well as the following certifications: Project Management Professional (PMP), Advanced Certified Scrum Master (A-CSM), SAFe Advanced Scrum Master (ASM), SAFe Release Train Engineer (RTE), SAFe Product Owner/Product Manager (PO/PM) and Six Sigma Yellow Belt Certification.
A leader, excelling in cross-functional teams, managing global software development projects, and implementing Agile processes in various sectors including financial applications, e-commerce, revenue management, and healthcare software with focus on process improvement, risk mitigation, and stakeholder communication; a track record of successfully managing projects from initiation to implementation and a background including skills in technical and user documentation, product design, requirements gathering, user training, and vendor management.
EXPERIENCE
Cognizant: Senior Agile Project Manager: 2021 - Current
Delighted a premier utility client by delivering a digital transformation minimum viable software development project (MVP) on schedule and within budget utilizing scrum process with an offshore team. Implement and monitor continuous improvement of agile software development processes; motivating the team to consistently meet sprint goals by adhering to agile principles including backlog grooming, sprint planning, retrospectives, sprint reviews, and estimations.
Consistently delivered issue free, well documented, and timely communicated releases into production.
Saved the project 150,000 dollars by frequent and transparent communication of product risks including strategic resource and budget mitigation plans, along with project status to stakeholders.
Finance Client: Stepped into a Beta testing project that was disappointing the client, turned the project and the clients’ expectations by delivering a defect management process that enabled the client to know what defects were outstanding and when to expect resolution.
Finance Client: Monitored and turned around a regression testing process that was allowing defects to get into production by overseeing the creation and executing of a program testing plan including facilitating meetings with the QA team and communicating progress to the client.
UnitedLex: Senior Project Manager: 2020 - 2021
Delivered a digital transformation global software development project on time and within budget from initiation through customer implementation utilizing Aha for project monitoring.
Frequent and transparent communication of project risks and mitigation plans.
Schedule, facilitate and document project meetings including requirements gathering, security, architecture, stakeholder demos as well as project reporting in an agile environment.
Improved agile software development processes by training the team on agile principals.
Achieved consensus with the project team (Product Manager, Development Manager and Quality Engineering Manager) enabling the team to agree, prioritize and convey accurate project schedules and deliverables.
Communicate, present and document program risk, costs, and status to stakeholders weekly.
Cendyn: Project Manager/Scrum Master: 2014 - 2020
Saved 200,000 dollars a year by implementing and delivering an Agile best practices process to migrate our agile development and defect management tool from Version One to JIRA.
Delivered an Agile software development lifecycle process that increased customer satisfaction 50% by including a process for documenting customer defects/enhancement requests, prioritizing work, sharing roadmaps and timelines with customers; as well as processes for designing, documenting, developing, quality assurance, and implementing software development requirements.
Vendor management for software integrations including managing vendor and internal expectations, managing joint testing, and strategically managing and mitigating risk which resulted in decreasing the time to market by 40%.
Delivered software development projects on time and within budget as a Scrum Master for five teams including one Kanban team by champion continuous agile improvement including implementing sprint reviews which decreased defects.
Delivered concise and detailed user stories, business/functional requirements/specifications, workflows, use cases, process flows, technical specifications and user interface design mockups for client server, .NET, ETL, C+, CICS and mobile application increasing customer efficiency and satisfaction. Also, created user documentation including user guides, implementation notes, and release notes.
Conducted and delivered BETA user acceptance testing ensuring the correct delivery of business and functional requirements.
Collaborate with developers and subject matter experts to support technical vision and analyze tradeoffs between usability and performance needs for three B2B software solutions.
Delivered IT Data Center projects including server and database migrations on time and within budget saving 300,000 per year.
McKesson: Software QA Manager & Business Analyst: 2007 - 2014
Software QA Manager:
Mentored, coached, motivated, and recruited software quality professionals including management of objectives, priorities, risk, and performance for a team of fourteen internal resources and two offshore teams.
Designed, implemented, and published metrics giving insight into test coverage and progress increasing transparency.
Facilitated the translation of product requirements and designs into effective test plan, test cases, and automated scripts, including a comprehensive automation regression suite utilizing HP QTP
Implemented best practices for manual, automated testing, and utilization of HP ALM; significantly shortening timelines, reducing requirement misses by 20%.
Created a primary test strategy that successfully increased product quality and customer satisfaction.
Created and documented Quality Management System for the Lab Solutions Team.
Led a Six-Sigma Green Belt Project for Lab Solutions Knowledge Sharing.
Business Analyst
Scoped, estimated, developed project plans, and monitored the reorganizing of the McKesson CTO Shared Service content management site (SharePoint) including resource management.
Gained consensus and approval of forty plus stakeholders for a process reporting CTO Objective metrics.
Designed and socialized a framework and governance for Enterprise Product Lifecycle which included the following product development release types; Waterfall & Agile, and release sizes; Major, Minor, Service Pack, & Hot Fix. (educated and implemented nineteen business units)
Successfully delivered a migration of eight independent Quality Center instances to an enterprise Quality Center instance saving the company over 200,000 dollars in licenses fees the first year. Created requirements, identified, and managed project dependencies, project risk, stakeholder concerns ensuring timely deliverables within budget.
EDUCATION & CERTIFICATIONS
Loyola University, New Orleans, LA: Bachelor of Business Administration/Finance
Project Manager Professional (PMP), Atlanta PMI: 2010 - Current
Advanced Certified Scrum Master (A-CSM), Scrum Alliance
SAFe Advanced Scrum Master (ASM), Scaled Agile Inc
SAFe Release Train Engineer (RTE), Scaled Agile Inc
SAFe Product Owner/Product Manager (PO/PM), Scaled Agile Inc
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