Business Operations Market Development

E. Bruce Ross

**** ***** ****** ** • Atlanta, GA 30318

Phone Cell: 910-***-****

E-mail: ********@*****.***

HEALTHCARE ADMINISTRATIVE, FINANCIAL and BUSINESS OPERATIONS

I am eagerly seeking the best match for my 20+ years of experience in financial, managerial and healthcare business operations consulting, which include successful senior leadership assignments, extensive C-level interactions and results-driven accomplishments in a wide array of fiscal planning, variance reduction, market development, decision making and daily business management disciplines that promote adherence to budget and attainment of objectives.

QUALIFICATIONS SUMMARY

Budgetary planning, financial analysis, cost control, cash flow and reporting skills

Senior business operations analyst, finance chairman and project management experience

Focus on strategic market development and attention to customer service

Achievement of objectives through problem identification and resolution

Utilization of operational and fiscal efficiencies through efficient multi-tasking

Skilled in development and implementation of underlying operational re-engineering

Repeated success building and leading a market development team

A long, demonstrated history of persuasive written and oral presentation skills

EDUCATION and TRAINING CERTIFICATIONS

Registered Medical Office Manager - 2002

The Medical Management Institute

MBA - New York University, Stern Graduate School of Business, New York, NY

Bachelor of Science in Finance

The Pennsylvania State University, State College, PA

Bank Directors’ College - 2000

State of North Carolina Banking Commission and F.D.I.C.

PROFESSIONAL EXPERIENCE

Venture Horizons, Inc., Southern Pines, NC April 2005 to December 2015

Senior Independent Market Development for several healthcare insurance programs: Assurant, Wellpath-Coventry, Mid-West, USHealth Group and several life insurance carriers.

E. Bruce Ross 910-***-**** page 2

PROFESSIONAL EXPERIENCE

IPA Advisory & Intermediary Services, Chicago, IL September 2004 to March 2005

Senior Business Advisor marketing consulting services to private and public companies.

Venture Horizons, Inc., Southern Pines, NC February 2002 to August 2004

Consultant engaged as Business Manager for local area internal medicine practice:

Financial Management

Shortened cash conversion cycle through increased collections

Reduced operating expenses by more than 18%

Reduced A/R by 55% which increased monthly revenues to 11-year record level

Business development

Developed and implemented “Patient Satisfaction” program

Implemented laboratory ordering process, procedure tracking and profitability

Administrative, staff and operations management

Increased number of providers from 3 to 7

Developed and initiated job descriptions and personnel evaluations

Financial Management

Achieved increased collections by setting up patient payment plans

Increased monthly revenues to 11-year record level

Reduced operating expenses by more than 18% and A/R by 55%

Technology, compliance and policy updates

Business development

Developed and implemented “Patient Satisfaction” program

Improved laboratory ordering process, procedure tracking and profitability

The Carolina Capital Group, Inc., Raleigh, NC 1994 to 2001

Chief Financial Officer with responsibilities in finance administration and business development.

Developed financial service business representing investor clients

Reported cash-flow position and weekly financial data to investor partners

The R.O.I. Group, Parsippany, NJ 1992 to 1994

Director of Partnership Operations for merger and acquisition bank.

Joint venture Project Manager for more than $10 million in new ventures

Promoted to position of President of tri-state mortgage lending office

Prior Experience

Palladium Financial Corporation, Chief Operations Officer for start-up mortgage bank

W.E. Hutton & Company, Institutional Analyst, and monthly national market letter Editor.

Bank of New York, Customer Services Analyst

Affiliations & Awards

Connecticut – Elected to Board of Education - Chairman Finance Committee

Selected for repeated listings in “Who’s Who in Finance and Industry”

Founding Director – full service, NC state-chartered community bank

Westchester County (NY) Social Service Awards 1985-1989

Director, Not for Profit Children’s Foundation

Senior Market Advisor – Advisory Board

Miami Heart Institute – Humanitarian Award

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