ALONNAH M. CHANDLER

**** ******** ******, #*** ******* HEIGHTS, MD 20743

PHONE: (C) 202-***-**** (H) 301-***-****

EMAIL: ad2fzf@r.postjobfree.com

OBJECTIVE

To obtain a position where I can utilize my skills, and become an asset to the company while I continually pursue my professional career.

WORK EXPERIENCE

June 2022-January 2023 Kay Management Washington DC.

Daily activities Providing exceptional customer service and effectively communicate with prospective and current residents, guests, visitors and staff, within company policies and Fair Housing laws

October 2021- February 2022. Old Town Trolly/Tours Washington DC.

Concierge/TicketSales

Responsibilities included conduction ticket sales for daily tours, Processing payments for trolly tours and attractions, reporting to hotel management for daily updates on conferences or conventions being held. Daily activities consisted of making reservations for transportation and fine dining experience throughout the District of Columbia and surrounding areas

Hotels included:

-Hyatt Regency Capitol Hill

-Gaylord National Hotel

-Mandarin Oriental Hotel

March 2021- November - 2021

Reservation Agent. Planet Word Museum. Washington DC

Daily Activities included group/daily Sales ProcessingMuseum floor Host, Admission and Retail Associate

• I was recommended for this position by my previous employer with expectations of bringing my set

if established skills and becoming an asset to the company.

April 2021-- January 2022. International Spy Museum Washington DC.

Museum Host/Call Center Representative

My duties include

opening and closing the museum, event assist and ticket sales. I am also expected to report any

malfunctions or defects observed at the exit’s and on the exhibit floors throughout my shift. My Greatest

accomplishment thus far is being offered and additional position in the call center of the museum within

my 30day probational period. I am now responsible for receiving and returning call and emails along with

creating excel spreadsheet sheets and inputting information. Duties range from processing credit card

sales, creating invoices and communicating with various non profit organizations via email and telephone.

February 2018-April 2020 Madame Tussaud’s Wax Museum Washington DC

Host

Duties include processing ticket sales for single or group rates at the admissions counter, providing information about various figures we have on display. I’m also responsible for camera operations, and photo sales throughout the attraction along with maintaining a clean and safe facility for visitors.

March 2016- Oct2016 Forman Mills Washington DC

Cashier

Responsibilities are to carry out cashier responsibilities greeting customers, ringing sales, bagging items and assist in selling floor merchandise replenishment

July 2013 – January 2018

Gaylord National Hotel/Crosby Valet Oxon hill MD

Valet (GSA)/Self-Park Cashier

Responsibilities are to greet guest upon arrival of the hotel as well as park and retrieve their vehicles when requested. As a Self-Parking lot Cashier I was expect to process parking tickets and take payments when necessary

May 2010 – June 2014 Family Furniture Landover, MD

Cashier

Responsible for answering telephones, keying in sales tickets, check stock items and filing all sales records

June-August 2009 Flynn and O’Hara Uniform Store New Carrollton, MD

Store Clerk

My duties were to greet customers upon entering the store and assist them when requested. I also worked as a cashier.

June – August 2009 Archbishop Carroll High School Washington, DC

Office Assistant

Duties Included filing, typing, delivering different items to Main Office such As student/teacher messages, delivering correspondence to teachers as requested by office staff, assisted Director of Summer School with locating students in classrooms, assisting supervisor in daily workload with assigned tasks, assisted with bookroom supplies for students, collected and delivered daily attendance sheets, etc.

July-September 2007 .

Office Aide D.C National Guard/Stadium Armory Washington, DC

Faxed correspondences, filing, typed documents handled mailroom procedures.

EDUCATION

June 2009 Suitland Sr. High School Forestville, MD

High School Diploma

January 2011 – Present Prince George’s Community College Largo, MD

Studying in Early Childcare Management

SKILLS

Microsoft Word Power Point

Microsoft Office Internet

Word Perfect Professional Phone Manner

Microsoft Excel Typing 40WPM

Microsoft Outlook

REFERENCE

Charles Anderson -202-***-****

Gwendolyn Epps -202-***-****

Monique James 202-***-****

Tynecia Carter – 202-***-****

Contact this candidate