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Medical Assistant Customer Service

Location:
Riverside, CA, 92503
Posted:
January 04, 2024

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Resume:

Gloriann Lockhart

Medical Assistant

Riverside, CA 92503

ad2fxv@r.postjobfree.com

+1-714-***-****

To find a challenging and awarding medical assisting position that will utilize my successful and great customer service experience that I provide along with my computer and clerical skills. I am enthusiastic and people oriented with strong interpersonal and team work skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant

Pacific Woman’s Healthcare - Newport Beach, CA

March 2018 to April 2023

• Vital patients

• Pull and complete chart notes via emr system for new and existing patients

• Submit authorizations for surgeries, procedures and medications

• Scheduling

• Answer phones

• Order labs, ultrasounds etc

• Disability paperwork

• Insurance verification

• Assist in several procedures with provider

• NST’s (non stress test)

• Administer injections

• Autoclave

• Setup surgical trays for several procedures

• Fetal heart tones on patients

Medical Assistant

Caduceus Medical Group - Yorba Linda, CA

2014 to 2018

• Vital patients

• Pull and complete notes for new and existing patients

• Submit authorizations for surgeries and procedures

• Schedule surgeries

• Schedule procedures

• Schedule routine visits

• Order labs

• patient questions via patient portal

• Assist in procedures with provider

• Autoclave

• Set up surgical trays for procedures

• Draw blood

• Assisted with Pediatric patients

• Back office urgent care

• Back office specialty

Medical Assistant

Susan Deben, MD - Orange, CA

2013 to 2014

Patient care including checking vitals, performing EKG's, audio gram, vision and balance tests, collecting samples and specimens, hem occult testing, injections, lavages etc.

• Assisted a Podiatrist with X-rays, orthotics, etc.

• Assisted doctor with pap smears and surgical procedures

• Patient check-in/check-out including insurance verification, prior authorizations, collecting co-pays, scheduling future appointments, etc.

• General front office duties such as answering phones, filing, customer service Child Care Teacher

Travis Ranch Elementary-Child Care - Yorba Linda, CA 2005 to 2013

• Ensured the safety and fun of child participants

• Researched, planned and implemented monthly lesson plans and daily projects

• Prepared a healthy snack and assisted with homework

• Lead group games and activities

Service Deli/Customer Service desk

Vons - Yorba Linda, CA

2002 to 2005

• Provided excellent customer service

• Responsible for food preparation

• Manned the register including cash handling, phone orders, customer service inquiries Excellent customer service

Dr. Madanat M.D. Pediatrics - San Dimas, CA

2000 to 2004

• General office duties such as answering phones, filing, data entry

• Responsible for patient scheduling and referrals Hostess/waitress/shot girl/book keeper

National Sports Bar - West Covina, CA

1999 to 2002

• Provided excellent customer service

• Welcomed customers and sat them according to their needs

• Answered phones

• Cash handling, deposits, close out POS systems at end of day

• Took orders and efficiently delivered food to tables

• Recognized as "Lead Server" which includes mentoring and training new servers Waitress

Steak Corral Restaurant - Whittier, CA

1995 to 1999

• Provided excellent customer service

• Welcomed customers and sat them according to their needs

• Answered phones

• Took orders and efficiently delivered food to tables Education

Certificate in Medical Assisting

Everest College - Anaheim, CA

2010

Diploma

Whittier High School - Whittier, CA

1993 to 1997

Skills

• Experience Administering Injections (10+ years)

• Venipuncture

• Vital Signs (10+ years)

• EMR Systems (10+ years)

• Phlebotomy (10+ years)

• Patient Care (10+ years)

• Medical Imaging

• Insurance Verification (10+ years)

• Epic

• Phone Etiquette (10+ years)

• Project Planning

• Medical Records (10+ years)

• ICD-10 (10+ years)

• Laboratory Experience (10+ years)

• Computer Skills (10+ years)

• Office Administration

• Medical Scheduling (10+ years)

• Medical Terminology (10+ years)

Certifications and Licenses

Certified Medical Assistant

October 2010 to Present

BLS Certification

February 2023 to February 2025

Additional Information

• 19yrs. of great customer service skills, team work and interpersonal skills

• Reliable, honest, hardworking, dependable

• Microsoft office, Microsoft windows, typing, filing, office procedures, telephone skills, appointment scheduling, data entry

• Taking patients vitals, injections, drawing blood



Contact this candidate