Gloriann Lockhart
Medical Assistant
Riverside, CA 92503
ad2fxv@r.postjobfree.com
To find a challenging and awarding medical assisting position that will utilize my successful and great customer service experience that I provide along with my computer and clerical skills. I am enthusiastic and people oriented with strong interpersonal and team work skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Pacific Woman’s Healthcare - Newport Beach, CA
March 2018 to April 2023
• Vital patients
• Pull and complete chart notes via emr system for new and existing patients
• Submit authorizations for surgeries, procedures and medications
• Scheduling
• Answer phones
• Order labs, ultrasounds etc
• Disability paperwork
• Insurance verification
• Assist in several procedures with provider
• NST’s (non stress test)
• Administer injections
• Autoclave
• Setup surgical trays for several procedures
• Fetal heart tones on patients
Medical Assistant
Caduceus Medical Group - Yorba Linda, CA
2014 to 2018
• Vital patients
• Pull and complete notes for new and existing patients
• Submit authorizations for surgeries and procedures
• Schedule surgeries
• Schedule procedures
• Schedule routine visits
• Order labs
• patient questions via patient portal
• Assist in procedures with provider
• Autoclave
• Set up surgical trays for procedures
• Draw blood
• Assisted with Pediatric patients
• Back office urgent care
• Back office specialty
Medical Assistant
Susan Deben, MD - Orange, CA
2013 to 2014
Patient care including checking vitals, performing EKG's, audio gram, vision and balance tests, collecting samples and specimens, hem occult testing, injections, lavages etc.
• Assisted a Podiatrist with X-rays, orthotics, etc.
• Assisted doctor with pap smears and surgical procedures
• Patient check-in/check-out including insurance verification, prior authorizations, collecting co-pays, scheduling future appointments, etc.
• General front office duties such as answering phones, filing, customer service Child Care Teacher
Travis Ranch Elementary-Child Care - Yorba Linda, CA 2005 to 2013
• Ensured the safety and fun of child participants
• Researched, planned and implemented monthly lesson plans and daily projects
• Prepared a healthy snack and assisted with homework
• Lead group games and activities
Service Deli/Customer Service desk
Vons - Yorba Linda, CA
2002 to 2005
• Provided excellent customer service
• Responsible for food preparation
• Manned the register including cash handling, phone orders, customer service inquiries Excellent customer service
Dr. Madanat M.D. Pediatrics - San Dimas, CA
2000 to 2004
• General office duties such as answering phones, filing, data entry
• Responsible for patient scheduling and referrals Hostess/waitress/shot girl/book keeper
National Sports Bar - West Covina, CA
1999 to 2002
• Provided excellent customer service
• Welcomed customers and sat them according to their needs
• Answered phones
• Cash handling, deposits, close out POS systems at end of day
• Took orders and efficiently delivered food to tables
• Recognized as "Lead Server" which includes mentoring and training new servers Waitress
Steak Corral Restaurant - Whittier, CA
1995 to 1999
• Provided excellent customer service
• Welcomed customers and sat them according to their needs
• Answered phones
• Took orders and efficiently delivered food to tables Education
Certificate in Medical Assisting
Everest College - Anaheim, CA
2010
Diploma
Whittier High School - Whittier, CA
1993 to 1997
Skills
• Experience Administering Injections (10+ years)
• Venipuncture
• Vital Signs (10+ years)
• EMR Systems (10+ years)
• Phlebotomy (10+ years)
• Patient Care (10+ years)
• Medical Imaging
• Insurance Verification (10+ years)
• Epic
• Phone Etiquette (10+ years)
• Project Planning
• Medical Records (10+ years)
• ICD-10 (10+ years)
• Laboratory Experience (10+ years)
• Computer Skills (10+ years)
• Office Administration
• Medical Scheduling (10+ years)
• Medical Terminology (10+ years)
Certifications and Licenses
Certified Medical Assistant
October 2010 to Present
BLS Certification
February 2023 to February 2025
Additional Information
• 19yrs. of great customer service skills, team work and interpersonal skills
• Reliable, honest, hardworking, dependable
• Microsoft office, Microsoft windows, typing, filing, office procedures, telephone skills, appointment scheduling, data entry
• Taking patients vitals, injections, drawing blood