Marquishia Staten

Columbia, SC / 803-***-**** / ad2fxn@r.postjobfree.com

SKILLS SUMMARY

ICD-10 Training

Abstracting Medical Records (EHR)

Medical Terminology Skills

Proficient in Microsoft Office

Medical Reimbursement

Insurance Verification

Obtaining & Recording Vital Signs

Management Experience

Customer Scheduling

HIPAA Compliance

EDUCATION & CERTIFICATIONS

Palmetto School of Career Development / Columbia, SC Dec 2021

Medical Administrative Assistant Certificate Program

Certified Medical Administrative Assistant Dec 2021

CPR/BLS Certified Current

Certified Nursing Assistant / #178874 Current

Midlands Technical College / Columbia, SC

Patient Care Technician Program November 2018

Studied Phlebotomy, EKG, Cardiac Care, CNA, and Medical Terminology

Lower Richland High School / Hopkins, SC June 1997

High School Diploma

PROFESSIONAL EXPERIENCE

Direct Support Professional / SC Mentor / Columbia, SC March 2016 - Present

Assists patients with all activities of daily living ensuring their safety and well being

Begins shift by obtaining event specifications and working with other staff to divide duties

Transports patients to and from medical appointments

Prepares and serves meals paying special attention to dietary restrictions and needs

Administers medication according to the doctors’ orders

Obtains and records vital signs and notifies nursing staff of any concerns or irregularities

Office Manager / Jackson Hewitt Tax Service / Columbia SC January 2005 - Present

Provides excellent customer service, including greeting customers and responding to questions

Trains new tax preparers ensuring they are knowledgeable and prepared to be successful

Schedules and maintains daily schedules of all staff and customers

Manages regular employee meetings to share any recent updates with them

Answering incoming calls and directing to the appropriate person/department

Makes outbound calls to customers for needed information if tax return is rejected

Checks accuracy of tax returns before submitting them to the IRS

Ensures the copier, printer, fax, and scanner are working properly

Prints customer refund checks

Ensures all employees time sheets are correct before submitting to payroll

Nursing Technician II / Lexington Medical Center / Lexington, SC June 2019 - May 2020

Observed patients and managed all of their activities of daily living

Obtained and recorded patient vital signs and notified management of any concerns

Assisted patients with all ambulation needs

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