Objective: To obtain a challenging position in an environment where my skills and experience can be utilized to their fullest potential.
Work Experience:
AtlantiCare Regional Medical Center: 6/24/1993- 11/25/2022
6/2017 to 11/2022 – OR Scheduling Coordinator
oResponsible for the daily oversight of scheduling procedures, tests, and diagnostic services provided by the AtlantiCare & Center of Perioperative Medicine
oCoordinates with patient and information flow between physician offices, Pre-Admission Testing, Radiology and the Operating Room.
oResponsible for the initial patient registration process as well as the online tools necessary to provide patients with information regarding Precertification, referral need & co-payment.
1/2012 – 6/2017 - Clinical Data Analyst, Quality Management Department
oTimely abstracting of records within the required reporting and accuracy rate parameters and responsible for assuring efficient data collection and data abstracting.
9/2008-12/2011- Credentialing and Provider application Coordinator, Physician Billing Dept.
oProvided insurance companies with necessary documents (license, etc.) in order for Providers to be credentialed while maintained current and accurate records.
8/2005-9/2008- Physician Billing Representative, Physician Billing Department
oEnsured that patient demographic, medical and insurance billing information was accurate, investigated insurance denials or incorrect payments and adjusted accounts accordingly and responded to inquiries to resolve issues from patients, insurance companies and Physicians.
2004-2005- Patient Access Associate, Patient Access Department
oStrong patient and telephone shills, responsible for patient registration process and entering radiology exams for the patients while providing quality customer service.
2001-2004- Member Service Representative, Member Services
oResponsibilities were performed through telephone contact with the customer, quoted benefit information to Physician offices and members and assisted customers with problem resolution.
1996-2001- Radiology Receptionist, Radiology Department
oScheduled appointments, registered patients and ordered radiology exams, strong patient contact, filing and answering phones.
1993-1996- Physician Billing Representative, Physician Billing Department
oBilling insurance and/or patient, posted charges and payments and electronic billing
Education:
Atlantic Cape Community College
Inpatient Medical Coder - Certificate awarded 3/2016
Atlantic Cape Community College
Pharmacy Technician - Certificate awarded 11/1996
Atlantic County Vocational Technical School and Technology
Medical Assistant - Certificate awarded 6/1993
Atlantic Cape Community College - 27 college credits
Atlantic City High School- Diploma awarded 6/1984
Skills:
Computer Proficient (Excel, Word, Power point, Outlook, Cerner, Nuance, Premier)
Excellent Customer Relations
Effective Time Management
Outstanding organizational Skills
Detail-oriented
Works under minimum supervision
Proficient in appointment scheduling and billing
Knowledgeable in medical terminology