Richard Miles

Marianna, FL *****

ad2fwy@r.postjobfree.com

470-***-****

Confident Area Sales Executive with over [42] years of sales experience in [automotive] industry. Talented in recruiting

and training sales staff to achieve optimal performance. Hardworking and able to effectively multitask. Eager to offer

skills to new opportunity.

Customer-oriented, strategic-thinking sales professional with over [40] years of experience in facilitating relationships,

developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated

leader with expertise in expanding network connections, persuasively introducing products, implementing pricing

models, inventory control and projections, vendor relations, territory development and revealing customer needs to

deliver solutions. Tactical team builder seeking to leverage background into a [management] role with a progressive

organization.

Work Experience

General Manager

Cobb luxury cars - Marietta, GA

March 2019 to August 2021

Operated all aspects of pre-owned luxury car dealerships in high volume market including service department.

Lead salesteam

Southern Star Automotive - Duluth, GA

March 2016 to January 2019

of 6 in high line preowned auto center. Increased sales 25% Sales Associate and gross profit 35% by utilizing effective sales procedures. 03/2016 - 01/2019

Sales Director

Terry Reid Automotive Group - Cartersville, GA

January 2000 to February 2016

Opened and operated several new franchised automobile dealerships Cartersville, GA including hiring and training all sales personel. Sales Director Mentored employees in successful selling techniques and encouraged 01/2000 - 02/2016 cross-selling additional products and services. Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans. Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.

Partnered with sales representatives during customer consultations to strengthen agency and customer relations.

Secured long-term accounts and provided recommendations to promote brand effectiveness and product benefits.

Monitored sales team performance and provided effective training to help each reach targets.

Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends. Partnered with advertising group to ensure consistency between advertising message and retail incentives across all communication channels.

Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.

training specialist

Southeast Toyota Distributors, Inc - Deerfield Beach, FL June 1986 to January 2000

Trained new dealerships in how to be successful based on criterior set forth Deerfield Beach, FL by the distributor. Participated in buy-sells of dealerships across the Dealership training specialist southeast. Particpated in the approval process of new dealers and dealers 06/1986 - 01/2000 being approved under dealer development. Held several training seminars along with training specialists across the nation. Boosted team morale and overall sales volume by creating incentivizing sales contests and spiffs.

Encouraged quality performance by implementing individual sales objectives.

Streamlined new market entry processes by developing and implementing a forecast order system.

Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans. Vice president-general manager

Rahal-Miles Inc - Marianna, FL

December 1976 to January 1986

dba Marianna Toyota Started as par ime sales rep at 17 years old. Gradually worked my way to Marianna, FL minority partner by achieving extremely good sales success in a volatile Vice president-general manager market.

12/1976 - 01/1986 Recruited, interviewed and hired people offering added value, positive a attitude and industry knowledge to sales team.

Identified and solved complex strategy problems to impact sales management and business direction.

Wrote sales slips and sales contracts.

Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.

Monitored sales team performance and provided effective training to help each reach targets.

Reduced spending by building relations and negotiating rates with suppliers to ensure optimal pricing. Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends. Developed creative sales and marketing strategies to assist sales team with reaching targets. Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance. Education

College of dealership operations in dealership management 1981

Business Management

Chipola College - Marianna, FL

1979

General Motors University - Atlanta, GA

High School Diploma

Sneads High School - Sneads, FL

Skills

• Persuasive negotiations

• Recruiting and hiring

• Sales territory growth

• Rapport and relationship building

• Promotional sales events

• Employee Evaluation

• Pricing

• Sales Management

• Interviewing

• Human Resources

• Management

• Profit & Loss

• Account Management

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