Ankur Sharma

S/o Late Sh Jagdish Raj

Mobile : 91-808******* (Jammu), 889-***-**** (Mumbai)

Email : ad2fwh@r.postjobfree.com, ad2fwh@r.postjobfree.com P. Address : 1/113 Indra Vihar Old Janipur Jammu-180007 T. Address : 603 Anchit Homes Plot No 77, Sector 22, Kamothe Khandeshwar, Navi Mumbai-410209

OBJECTIVE

To pursue and obtain a challenging position with an organization that provides me an equal opportunity to grow and to contribute to the overall success of the organization. I am a committed and reliable individual with an outgoing personality who genuinely enjoys challenges. I am proactive and can adapt well to the new and changing technology. I am a confident communicator and enjoy working independently or as part of a team.

EDUCATION

Bachelor of Commerce in the year 2013 from Shridhar University, Rajasthan Diploma ITES-BPO, DOEACC, Jammu University 2007 Diploma in Computer Application (MS Office, Photoshop, CorelDraw, Illustrator, VB, HTML), Amazon Info Tech, Jammu 2007

PROFESSIONAL EXPERIENCE

SOLIZER ENERGYTECH, Jammu Feb 23

Job Profile: Operations Incharge

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

• Plan and review compensation actions; enforcing policies and procedures

• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems.

• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

• Accomplish operations and organization mission by completing related results as needed

• Manage staff levels, wages, hours, contract labor to revenues

• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

• Communicate all operating policies and/or issues at department meetings RICH HARVEST SCHOOL Bari Brahmana, Jammu May 22 – Nov 22 Job Profile: Section Office

• Ensures correct and complete information of School Staff &Students together with Statement of Account.

• Data encoding of all miscellaneous activities and other expenses used by the school every day.

• Responsible for Assisting MD’s Office/ Director’s Office/ Principal for new day to day activities of school.

• Mark the missent receipts to the concerned sections & Submit the important communications for perusal of the higher authorities, at every stage, in case any such communication has not been seen by the said authorities

• Retain receipts of secret/confidential or urgent nature which he may like to deal himself in which case they said receipts will be got diarised from the diarist by the Section Officer for further reference

• Mark the remaining receipts to the concerned dealing hands with dated initials indicating the urgency and also giving directions, if any, for disposal and to hand over the same to the diarist of the section for diarizing and handing over to the concerned dealing hands Keep a note in the diary about receipts for watching proper and timely disposal.

• To him deal on relevant files, secret, confidential, urgent or complex receipts retained by him and also to scrutinize cases received from the dealing hands and further to dispose off the cases at his own level if so empowered under the standing orders or to submit the same to the Branch Officer with his own remarks or suggestion, if any.

• To keep a careful watch on any holdup in the movement of dak and files between the section and higher officers; ensure timely submission of fixed date cases, other important cases and papers required by officers and to keep a watch on progress of action; devise from time to time measures necessary for expeditious disposal of work in the section; to make arrangement for disposal of work of officials of the section on leave, training etc

• Maintain strong internal controls for payment collections at the payment receipt location level and safeguarding against loss.

• Create and send invoices.

• Record sales as appropriate.

• Conduct cash transactions with customers

• Provide a receipt to customer paying in person.

• Endorse all checks immediately upon receipt with a restrictive University of Iowa endorsement.

• Enter transactions into accounts receivable system, cash register or cash receipt journal/log.

• Count the cash and submit the cash & supporting documentation to the Cash Collection Point Supervisor at the end of their shift.

• Designing School Admission Brochure and other Administrative Official documents.

• Ensure all quality standards are compiled with rules and regulation.

• Responsible for preparation of School Timetable, Class Timetable, Staff Timetable. Ensure cleanliness, hygiene and ambience for all areas in school.

• Verify that the Deposit Preparer has deposited all cash received.

• Reconcile eDeposit forms to the supporting documentation and to the Transaction Detail Report (TDR).

• Cannot have access to the cash at any point, i.e., cash drawer or box, safe.

• Responsible for supervision of Group D Staff for the proper maintenance of the school garden area and other facilities.

• Coordinate with the Executive director of School for the day to day appraisals. Oversee and manage the School records and files of Departments.

Rentokil PCI Pvt. Ltd. Jun 2021- Nov 2021

Job Profile: Operations Executive/ Service Planner Executive (Contract)

• Analyse requirements and plan service and other scheduled activities.

• Allocate and direct resources for unplanned schedules

• Ensure work orders have been set up for all incoming jobs

• Prioritize open work orders within defined company rules and guidelines

• Ensure effective internal communication of both planned and unplanned activities

• Escalate issues regarding possible overload and shortage of work to the Supervisor or Regional Manager as appropriate, make recommendations to make effective use of resources

• Maintain the team service portfolio and track status of associated initiatives, act as overall ICBAS Operations Planner in support of the management team

• Work across ICBAS management and teams to drive the various organizational initiatives such as Service Management Implementation, Project delivery and Staff engagement etc

• Coordinates cross-functional communications and task interdependencies

• Oversees the escalation and resolution of project issues by interfacing with senior customers/clients and external groups for product development and support

• Continuously monitor and communicate realistic expectations of EIS capabilities, including commitments for project Freelancer Linguistics Apr 2020

Job Profile: Project Associates

• Coordinating project schedules, resources, equipment and information

• Liaising with clients to identify and define project requirements, scope and objectives.

• Ensuring that clients’ needs are met as the project evolves.

• Provide analytical support to the Manager in executing assigned projects.

• Plan and coordinate project activities for timely completions.

• Interact with various teams to coordinate project activities.

• Participate in project design meetings and recommend improvements if needed.

• Assist in project design and development activities.

• Work with Manager in change order management, project tracking and document control activities.

• Track project progress and ensure all project activities are completed on-time. Monitor project schedules regularly to determine any delays or deviations. •

• Develop project reports for clients.

• Analyze and resolve project issues in a timely and accurate manner.

• Coordinate with management in developing project scope, plan, deliverables, budget and milestones. Hillview Honda (Trehan automotive Pvt. Ltd.) Dec 2017 to Mar 2020 Job Profile: Administration Assistant/ Store Assistant- Operations

• Conduct of smooth daily activities at the workplace.

• All office administration activities of Formatting and Designing Administrative Official documents, Service Job Cards and Gifts Items.

• Accounting of Telephone Bills of all the lines that are used in the company

• Maintenance of all the audit files

• Ensure smooth transactions of the customers and vendors

• Ensuring all stock is in good condition.

• Cleans and organizes stocks in area of assignment and secures product at all times Processing of inward transaction and outward transactions documents to the authorities.

• Maintaining cleanliness inside the store Area.

• Weekly checking and monitoring of High Value Items.

• Monitoring that all stocks are available to serve the production needs

• To be task and quality oriented

• Ensure smooth running of work as per requirement.

• Maintaining Cleanliness at the workplace.

Vertex Customer management Pvt. Ltd. Mar 2017 to Oct 2017 Job Profile: Business Associate (Customer Mail Unit)

• Conduct of smooth daily activities at the workplace.

• Ensuring all emails must be replied as per the process and to solve customer queries.

• To be task and quality oriented

• Ensure smooth running of work as per requirement.

• Prepare Daily Record of Email replied.

• Maintaining Cleanliness at the workplace

APTARA CORP (Formerly Techbooks international Pvt Ltd) May 2014 –Jan 2017 Job Profile: Administrator and EPABX Incharge (Control Room)

• All office administration activities of the company

• Accounting of Telephone Bills of all the lines that are used in the company

• Maintenance of all the audit files

• Ensure smooth transactions of the customers and vendors

• Prepare Monthly MIS of Medicines

FALCON TECHNOLOGIES INTERNATIONAL, RAK, UAE February 2013 – Feb 2014 Job Profile: Quality Control Executive (Admin Assistant).

• Conduct of the smooth internal daily activities in the company.

• Conducting the quality check of the product of the company.

• Ensuring all stock is in good condition.

• Prepare Daily MIS of Product

• Cleans and organize stocks in area of assignment and secures product at all times. KASHMIR DISTILLERIES PVT LTD July 2012 to Feb 2013 Bari Brahmana SIDCO Industrial Area, Jammu

Job Profile: Stores In charge Cum Record Keeper/ Admin Assistant.

• Ensuring all stock is in good condition.

• Cleans and organizes stocks in area of assignment and secures product at all times Processing of inward transaction and outward transactions documents to the authorities.

• Maintaining cleanliness inside the store Area.

• Weekly checking and monitoring of High Value Items

• Formatting and Designing Administrative Official document & Product Mark( Bottle Labels)

• Monitoring that all stocks are available to serve the production needs.

• Refilling and arranging all products according to its category to be visible. Product expiry monitoring system and processing of Inventory Management Preparing of Daily Stock Reports and other important files to the Head Office and Manager.

AIR FORCE SCHOOL, Satwari Cantonment,Jammu July 2009 – March 2011 Job Profile: Office Clerk

• Ensures correct and complete information of School Staff &Students together with Statement of Account.

• Data encoding of all miscellaneous activities and other expenses used by the school every day.

• Responsible for Assisting Principal for new day to day activities of school.

• Designing School Admission Brochure and other Administrative Official documents.

• Ensure all quality standards are compiled with rules and regulation.

• Responsible for preparation of School Timetable, Class Timetable, Staff Timetable. Ensure cleanliness, hygiene and ambience for all areas in school.

• Responsible for supervision of Group D Staff for the proper maintenance of the school garden area and other facilities.

• Coordinate with the Executive director of School for the day to day appraisals. Oversee and manage the School records and files of Departments.

DECELERATION

• I solemnly declare that all the above furnished information is free from error to the best of my knowledge and belief.

Ankur Sharma

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